Customer did not leave a comment.
UKARA H
Customer Reviews for Parkway Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The guy working the desk here was super friendly, I have used this location several times and always it was with ease renting and returning. the hours worked well for me too so i was very pleased with that.
Salih GEverything went well. They were courteous. Pickup and drop off went smoothly. No complaints here.
DANIEL SN/A
FIDELIS AI was glad to see major upgrades of the equipment since I worked with a U - haul dealer.
Eric MNothing all was good at this location.
JAMES MCustomer friendly would be nice.
JOSEPH SBarry went above and beyond!
WILLIAM FNot sure you can improve upon my experience. From the pick up time to to the drop off time everything went smooth and easy. U-Haul helped make a stressful day a little bit easier and I thank you for it. 10/10
Terry SThe back of haul was still dirty and needed to be swept out. The truck bounced way to much. Was very uncomfortable
Mary HNot charge 300 dollars to change drop off locations that’s beyond ridiculous and overpriced will definitely be seeking other company’s services before ever considering U-Haul again
James JHelpful guy
Dylan BThe truck did not have ac nor heat it did not work
David TThis truck was running very bad and needed serviced. It made the fuel economy very poor. I am also being charged more than what I should. The first charge was $166 for one day and 100 miles. Now I have another charge for $59.10 4 days after I turned in the truck. What a way to screw people.
Merle TEverything was amazing!
Shannon EUnfortunately U-Haul has become way too expensive.
Jared Bgreat service at my pick up
Ross NN/A
michael hEvery uhaul Ive ever driven for 20 years has messed up steering, out of alignment, wandering ect.
Eric SThey did hook me up but found out later that a safety chain was missing. Truck was on 1/8 of a tank so I was forced to fuel at there location.
Merle TWhen I was on my way I got a call that they didn’t have the truck I reserved a week earlier and I got a larger truck that I didn’t want to drive. When I got there to pickup the truck they did not have the furniture pads that I reserved
jenny mJerry was awesome
Dallas lThere wasn't anyone at the rental location and they couldn't be reached by U-haul. I do appreciate U-haul for sending the district manager to help me and him for applying a discount for my inconvenience and time I waited.
Teresa BGood people!
lynn t