Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was glad to see major upgrades of the equipment since I worked with a U - haul dealer.
Eric M
Rating:
4.0
Customer did not leave a comment.
TIMOTHY H
Rating:
5.0
Customer did not leave a comment.
Lori G
Rating:
3.0
Customer did not leave a comment.
JOSEPH L
Rating:
5.0
Customer did not leave a comment.
KELLY T
Rating:
5.0
Nothing all was good at this location.
JAMES M
Rating:
5.0
Customer did not leave a comment.
JAMES C
Rating:
3.0
Customer did not leave a comment.
KENNETH V
Rating:
5.0
Customer did not leave a comment.
REBEA H
Rating:
3.0
Customer did not leave a comment.
Robert C
Rating:
3.0
Customer friendly would be nice.
JOSEPH S
Rating:
5.0
Barry went above and beyond!
WILLIAM F
Rating:
3.0
Customer did not leave a comment.
George B
Rating:
5.0
Not sure you can improve upon my experience. From the pick up time to to the drop off time everything went smooth and easy. U-Haul helped make a stressful day a little bit easier and I thank you for it. 10/10
Terry S
Rating:
1.0
Customer did not leave a comment.
James T
Rating:
3.0
Customer did not leave a comment.
Martha F
Rating:
5.0
Customer did not leave a comment.
Richard R
Rating:
5.0
Customer did not leave a comment.
Stefanie M
Rating:
3.0
The back of haul was still dirty and needed to be swept out. The truck bounced way to much. Was very uncomfortable
Mary H
Rating:
1.0
Not charge 300 dollars to change drop off locations that’s beyond ridiculous and overpriced will definitely be seeking other company’s services before ever considering U-Haul again
James J
Rating:
5.0
Customer did not leave a comment.
Adam J
Rating:
5.0
Helpful guy
Dylan B
Rating:
1.0
The truck did not have ac nor heat it did not work
David T
Rating:
5.0
Customer did not leave a comment.
Mary H
Rating:
1.0
This truck was running very bad and needed serviced. It made the fuel economy very poor. I am also being charged more than what I should. The first charge was $166 for one day and 100 miles. Now I have another charge for $59.10 4 days after I turned in the truck. What a way to screw people.
Merle T
Rating:
5.0
Everything was amazing!
Shannon E
Rating:
5.0
Customer did not leave a comment.
Jonathan S
Rating:
3.0
Customer did not leave a comment.
Jake M
Rating:
2.0
Customer did not leave a comment.
Matt R
Rating:
4.0
Unfortunately U-Haul has become way too expensive.
Jared B
Rating:
3.0
Customer did not leave a comment.
George B
Rating:
5.0
great service at my pick up
Ross N
Rating:
5.0
N/A
michael h
Rating:
5.0
Every uhaul Ive ever driven for 20 years has messed up steering, out of alignment, wandering ect.
Eric S
Rating:
4.0
Customer did not leave a comment.
Mary H
Rating:
5.0
Customer did not leave a comment.
Mickey B
Rating:
3.0
Customer did not leave a comment.
Ronnie G
Rating:
5.0
Customer did not leave a comment.
Kerri W
Rating:
5.0
Customer did not leave a comment.
TERRY G
Rating:
5.0
Customer did not leave a comment.
TERRY G
Rating:
5.0
Customer did not leave a comment.
Wesley S
Rating:
2.0
They did hook me up but found out later that a safety chain was missing. Truck was on 1/8 of a tank so I was forced to fuel at there location.
Merle T
Rating:
2.0
When I was on my way I got a call that they didn’t have the truck I reserved a week earlier and I got a larger truck that I didn’t want to drive. When I got there to pickup the truck they did not have the furniture pads that I reserved
jenny m
Rating:
5.0
Jerry was awesome
Dallas l
Rating:
4.0
Customer did not leave a comment.
MARY G
Rating:
5.0
Customer did not leave a comment.
DONNIE H
Rating:
3.0
Customer did not leave a comment.
JAMES P
Rating:
1.0
There wasn't anyone at the rental location and they couldn't be reached by U-haul. I do appreciate U-haul for sending the district manager to help me and him for applying a discount for my inconvenience and time I waited.