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Traci Q | Overall ExperienceCustomer Reviews for Parma Self Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent customer service
JESSE T | Overall ExperienceThank you. Parma self storage has the best management. We appreciate everything you have done.
Denise S | Overall ExperienceGreat facility Great people will use them again and recommend them to others needing storage space
Myron P | Overall ExperienceThis facility is nice and clean, and can be easily accessed with moving trucks of all sizes. The only issue is the price. It's a bit higher than even some larger temperature controlled units in the area, and they had just gone up on the price. Either way, it was secure, easy, and convenient. It got the job done, and I left satisfied.
Brandon L | Overall ExperienceEverybody was awesome
John D | Overall ExperienceFor people that work 2nd shift it hard for us to get there before work . It would be helpful to close the gates at midnight
Jason K | Overall ExperienceWouldn’t use another storage facility. Access times were perfect, never a glitch, staff was friendly and helpful. I’ll be back if I ever need some extra space. No question.
SHAWN W | Overall ExperienceAmazing staff. Outstanding service. Would recommend to anyone.
Anthony G | Overall ExperienceEveryone I had dealt with in the office was very very friendly. I highly recommend this storage ffacility to family and friends and I would definitely use this facility again in the future
Theresa F | Overall ExperienceVery nice office people the lady there was very nice and very helpful God bless
Luis D | Overall ExperienceGreat place. Secured very well. Helped me with 3 units. Very polite. I will definitely call them in the future. Thanks Parma self storage.
JAMES L | Overall ExperienceThank you for being so accommodating. The hall and the locker were clean and bright.
Carrie Z | Overall ExperienceGreat place to store your household furnishings. It is very clean and the folks in the office are awesome. I would recommend Parma Storage to anyone.
Pamela W | Overall ExperienceI would absolutely highly recommend Parma self storage to anyone. The staff was extremely helpful And kind. The facility was always neat and clean and the prices are very reasonable. Thank you to the staff there for all your help and kindness. Sincerely JoAnn
JoAnn C | Overall ExperienceI moved out simply because I didn't need my unit anymore, but if I ever need one again I'll be back here for sure. The staff is so nice and it's pretty affordable. Highly recommend! :)
MARY K | Overall ExperienceFirst time having to have a storage locker........everything went quite smoothly
David A | Overall ExperienceMy stay at Parma Self Storage was excellent. I was there almost 4 years and my belongings were safe and secure. I never had to worry about it. The whole staff was friendly and professional. If it ever happened again that I needed a storage unit I would definitely go back to Parma Self Storage
Rebecca H | Overall ExperienceGreat people!
Robert M | Overall ExperienceI had the pleasure of storing my valuable possessions in this storage unit for two years. My items, including a vintage antique piano were protected and secure. Great place to store whatever you need stored away. Richard
Richard L | Overall ExperienceOffice staff were helpful and courteous. Access is easy. We used the unit during a snowstorm and it was plowed and accessible. Would highly reccomend if you need storage space. Price was reasonable.
Erast H | Overall ExperienceThis is one of the best storage facilities I have ever used. Very reasonable rates and veteran discounts.
Timothy K | Overall ExperienceParma storage blows away all the other storage facilities in the area this business is secure clean well lit and assessable 24 hours a day which was great for me The staff is great and very understanding if you have any problems which I didn’t but I will recommend this to family and friends who need a storage facility
Don H | Overall ExperienceExtremely friendly staff Easy access to unit Definitely a clean facility Would recommend Price increased too many times Appreciated the monthly emails Thank you
Denise D | Overall Experience2 of my boxes got soaked and ruined
Vasiliy U | Overall ExperienceMy friend who was hired to retrieve the contents of the storage unit indicated that some of the contents were ruined by rodents. Some of the contents such as a queen size mattress, and a sofa had to be disposed of. JH
JAMES H | Overall ExperienceVery nice people. Clean units.
Pamela B | Overall ExperienceVery kind people. No complaints
Deborah R | Overall ExperienceMy experience with the business was pleasant. The facility had dry and clean units that were reasonably priced. would recommend for your storage needs.
Tom D | Overall ExperienceI felt very secure using your storage facility for the past 4 years.
ROBERT B | Overall ExperienceA-1 service at this locatiion!! His only downfall was the huge speed bumps entering and exiting the property. Some things got banged around a little bit but nothing broken thank God. Overall excellent service!
Gina L | Overall ExperienceJust an all around good experience for the time I needed a unit for.
Brandon B | Overall ExperienceExtremely satisfied. Clean, easy access, and staff courteous and professional.
Wanda M | Overall ExperienceGreat service!
ALBERTO o | Overall ExperienceThank you for the storage.
Joel O | Overall ExperienceWasn't a fan of the price increase. The rates were competitive but still felt very high, since there is no lighting or electricity in each storage unit. Staff is helpful, upfront, and friendly. Moving in/out was very easy. Privacy is respected. Overall a great experience.
Jacob R | Overall ExperienceExcellent convenient
clarissa m | ReservationCustomer service was excellent, unit floor was dirty. We cleaned the floor before loading our contents, and will leave it clean upon moving out.
JEFF H | ReservationThey were very helpful.
NICHOLE P | Overall ExperienceClean, secure access, friendly staff
KAREN I | Overall ExperienceThank you very much. Your storage facility is exceptional.
Melissa H | Overall ExperienceGreat experience overall
SHANTE T | Overall ExperienceSlopped storage containers everything else is fine
dane h | ReservationNice people to deal with
SUSAN M | Overall ExperienceNo problems as of right now
Kimberly E | ReservationStaff was great making it stress free!
ANGELA M | Overall ExperienceNice customer service. Clean unit. No complaints.
SHANTE T | First ImpressionsManager was pleasant, helpful, and knowledgeable. I didnt get 10x30 unit. I ended with 12x34 on Mgr recommendations sched 8/6/18
Privacy R | First ImpressionsThe woman who helped us wasn’t very friendly or professional. I work in customer service and if she was my employee she would have to change her attitude or find a different career choice.
Privacy R | First ImpressionsReservation was quick and simple. Customer service was amazing in facility.
Privacy R | First ImpressionsThey were very polite and the units were clean
Privacy R | First ImpressionsMaking reservations was easy..all we had to do was come in and let the recipient know we had one..got the vehicle and we were on our way..great service
JENNA B | First ImpressionsI had an excellent experience. The storage units are excellent. The employees are excellent. I am very happy with the storage units.
Privacy R | First ImpressionsThe woman working the counter and the gentleman who showed me to my spot where helpful and friendly. This was my first time using self storage for our camper and it went very well.
Privacy R | First ImpressionsDid not use
Privacy R | First ImpressionsThe storage units are clean and secure. The representatives are courteous and most helpful. A very good experience.
Privacy R | First Impressionspavement around gate entrance could use some work but everything else was very clean.
Privacy R | First ImpressionsNice and clean facility. Easy to get to.
ASHLEE L | First ImpressionsI do not like the requirement for disk locks. they are very difficuly to open and lock. I ahve never had a problem with Master padlocks.
Privacy R | First Impressionsthey tried to charge me although my one way reservation qualified me for a free month and i called ahead and spoke with them and they said they would honor the free month. Integrity issue
Privacy R | First ImpressionsEverything went very good and smoothly. Nice storage unit and very close to home.
Privacy R | First ImpressionsHuge storage space which is just what I needed and convenient to home.
Privacy R | First Impressions