Customer did not leave a comment.Charity R.
Customer Reviews for Patina Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Best U-Haul rental facility I've ever delt with. Friendly and great servicePhillip S.
Excellent service provided by Kim.Valerie C.
Customer did not leave a comment.Phillip S.
This was by far the best experience I've ever had with uhaul. Kim was wonderful, the customer service was above and beyond! It was super easy to pick up my rental everything was ready and waiting. It was also super easy to return my rental. I was actually about 15 minutes late bringing my truck back bc of traffic and getting lost but I called to let them know. Kim was very understanding. Every interaction with Patina was exceptional!! I would recommend definitely and in the future if I needed uhaul again, I would go back myself to Patina and Kim. Thank you for the best experience with uhaul!Sabreena G.
The service was great. I highly recommend using this location. Thanks again.Terry W.
Patina storage is a nice facility to rent from Cost about 120 to rent the truck People that run it are very nice I'd recommend using there trucks anytimeJustin K.
Customer did not leave a comment.Charles C.
Customer did not leave a comment.Karen W.
Customer did not leave a comment.Charles E.
A breath of fresh air and professionalism in an otherwise brutal summer project. Great Folks!David Q.
Customer did not leave a comment.Donnie D.
Kim's business style reflects her wonderful character. She ensured we had a 26-foot truck, accommodated our out-of-town moving crew, even provided them with water. The owner of our moving co was excited and said he and Kim were going to work together to create some moving business in the Greenville area. So smart! Thanks to Kim and Miranda for their extra!! Lori ChapmanLori C.
Very friendly and helpful!DONALD E.
Customer did not leave a comment.MELVIN P.
Very great service. Everyone was very nice and helpful.Samantha C.
More places to park after hours would be ideal, but overall it was a good experience.Adria B.
Lack of communication on turning the vehicle in!!!!Landis W.
Customer did not leave a comment.William C.
I noticed a hand truck in the truck as well as blankets. I never seen that before, it was nice to know if I needed them they was there.Sandra F.
Customer did not leave a comment.STEVEN S.
Ms Kim was very helpful and very kindTed C.
The nice young lady that assisted me was PHENOMENAL! Very friendly and sociable. She explained everything clearly. She's a true asset! P.S. Give her a raise!Shawn M.
Customer did not leave a comment.Michael S.
Customer did not leave a comment.Tom D.
Very friendly and helpful.Ted C.
Customer did not leave a comment.Joaquin S.
Kim was excellent. She really worked with us on getting a truck on short notice.Thomas B.
Customer did not leave a comment.Maxine H.
I do not appreciate that square footage of the truck is occupied by extras from U-Haul. If I wanted a furniture dolly, I would have rented one. I don't appreciate having to load things around it and around the bag of blankets on the wall that can't be removed. U-Haul is misrepresenting the square footage of the truck because U-Haul has decided to occupy some of the space that I paid for.Arthur R.
Kim was very helpful in making this experience easy and was very informative.Robert S.
Kim is an amazing business owner and person! Great service as well as useful, equipped, and super clean business! I love this place and highly recommend it to anyone needing storage and moving assistance!Tasha J.
Very easy and quick.Michael O.
Kim fits perfectly with u-haul. Can't find a better person. Always smiling always ready to help.CHARLES M.
very positiveCyrus R.
Customer did not leave a comment.LUTHER B.
Kim does an excellent job managing the truck rentals. I would wholeheartedly recommend this location! I do find the U-Haul website to be very challenging as it relates to rentals, so that's an opportunity for improvement.Joel C.
Easy process very sweet lady working the morning a pickup Excellent customer service.Shakenia R.
Customer did not leave a comment.Debra G.
Customer did not leave a comment.HAYLEY T.
Nothing! Kim is awesome. She is very polite and knows the business.CHARLES M.
Everything was fantastic. Of all the times I rented a U-Haul this was the best experience I ever had.Tom H.
Nothing! You can't improve a wonderful experience!CHARLIE K.
I had a problem with my reservation because the online system made a mistake on my dates. I had to accept a smaller truck that forced me to make additional trips. The store rep was very apologetic and accommodating which made things go more smoothly.KEVIN N.
Very customer focused and helpful management.ROBERT G.
Customer did not leave a comment.RONALD G.
Customer did not leave a comment.DARRYL F.
Customer did not leave a comment.TONI T.
Customer did not leave a comment.Alexandria J.
Kim, the person that helped me, went above and beyond to help me. She was very knowledgeable and made it a pleasant experience.CLAYTON C.
You did a wonderful job. You were easy to communicate with and has service with a smile. Thank you for all that you did.KAREN G.
Was impressed with the service. They went above and beyond to ensure we had the equipment needed to get our car back to SC after it broke down in TN. Would highly recommend this location.MATTHEW B.
Customer did not leave a comment.CHARLES C.
I was charge an extra 20.00 because no one explain to me that I had to be back at a certain timeWilliam T.
Customer did not leave a comment.HEATHER E.
Very clean office. The family that runs it were very nice and easy to deal with. Unfortunately we needed and had requested a furniture dolly, but wasn't notified until we arrived that there wasn't one available. Had to buy one to move a heavy piece of furniture. They did try to find one at another store but were not successful. Added about an hour to our trip.Benjamin H.
Customer did not leave a comment.LAUREN C.
Nothing. Everything worked as needed.JONATHAN M.
Customer did not leave a comment.JAMES M.
Customer did not leave a comment.ELLETIA D.
Customer did not leave a comment.MARK B.
Customer did not leave a comment.ELIAS A.
Very cool decor. Very friendly and helpful service!JACOB S.
Very friendly, helpful. Truck was well maintained, clean. Very easy process to pick up and return.MICHAEL F.
She was very helpful and provided an excellent customer service. ThanksBEHZAD K.
Customer did not leave a comment.ENID N.
I called last minute, and They completely took care of me. Such Great People!DANNY C.
Manager there was very customer friendly!CHRISTOPHER O.
Make sure the money match what is being saidRODRECUS F.
Customer did not leave a comment.Nicole L.
Customer did not leave a comment.JERRY A.
Customer did not leave a comment.FREDDIE B.
Customer did not leave a comment.LARRY S.
Customer did not leave a comment.JAI M.
Nothing, the best customer service ever.ANGEL W.
I have always been pleased each time I've used this location. They are always professional, friendly, efficient, prompt and thorough. They always make the process very easy! I will recommend this location to friends and family.EDITH S.
Great customer service!LISA M.
Kim far exceeded my expectations!ROGER P.
Kim at Patina went far and beyond giving excellent service. She made sure the size truck we needed was available when we needed it. A+++ service.LINDEE S.
Everything was great!!!!! I have no complaints.JOVANDRA P.
Kim was great!Lorena M.
Customer did not leave a comment.Dale H.
A1 dealershipRonald C.
The location, facility, personnel, ... everything about Patina Storage was above excellent - wish I could give them more than 5*!!Cary H.
Customer did not leave a comment.DAVID W.
Customer did not leave a comment.Jeffrey J.
Great managementSTEPHEN C.
Nothing to improve! The lady was great! Very professional and knowledgeable! Very well maintained facility.Bathrooms very clean!LAWANA M.
Customer did not leave a comment.AKEYA S.
Customer did not leave a comment.Jane L.
Kim went above and beyond to give the best service I have ever received. I would highly recommend Patina Storage to everyone.Mary M.
Hard to see at night light weren't bright enough barley could see the road at night window kept on banging making noise air kept coming in from doorRaj P.
Customer did not leave a comment.Jennifer T.
Customer did not leave a comment.Walter M.
Keep up the great work..zaneta S.
Everything was perfect. New and very clean facility. Excellent customer service. Will definitely use next time.JOSHUA B.
Everything went well and great service. Very good customer service.JAMES C.
Everything was excellent. Great customer service.JOSEPH P.
Kim was fantastic. Best customer service!!Jason C.
With Patina Storage I had the best U-Haul experience yet. Fast, clear and precise instructions and friendly staffing.Daniel D.