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Travis Z
Customer Reviews for Patina Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing, Miranda did a great job explaining options to deliver the best value.
ROBERT GGreat service and very courteous care! My highest recommendation possible...
ROBERT DI scheduled a 7am pick up and my truck was not in the location provided by the photo. When I finally found my truck on the other side of the location the keys were not in it. I was on the phone with customer service and the owner of the location never answered their phone so all I could do was go back later and pick up my truck at a later time. This threw off my plans and was highly inconvenient.
Jeff GThey were great
KEMPER SThe cost was double than my first 2 rentals and the truck was old and loud. Not like your newer trucks
JOHN MWonderful customer Service. I will use them again!
Viviane TOwners are courteous and made everything easy 🙌🏾
CHARLEESA PThe lady at Patina is the absolute best and so good to work with, she had everything ready when I arrived and was so helpful..
Wayne HWas by far the best U-Haul experience I've ever had. Checkout was extremely efficient and the whole exchange was polite and friendly. Could not recommend highly enough!
JAMES HPatina Sorage was wonderful to work with
COLIN REverything was great!!!!!!!
Brandie PI loved the fact that the dolly was there in case we needed it. Most of the time when booking reservations you don’t think about these things or you don’t feel you may use it. Having it available anyway was awesome.
JASMINE CSome difficulty checking in due to first time using app, maybe make more user friendly.
Napoleon RSara was not only professional, but also very polite and helpful. A truly blessed experience, indeed!
DANIEL BGreat people at this location!
DANIEL WThe owners are top notch, friendly, professional, and extremely helpful!
Adam MObviously an owner managed site. They take the time to assure quick and quality service.
JOHN SPrices are a bit high!
BEULAH GThe Lady working in the office she is very nice and very respectful and very kind thank you so much for the service
GIRGIS AMy experience was excellent
APRIL MI would not change a thing. The staff was very helpful in addressing my needs.
DONALD MBest Uhaul experience ever
GLENN GEverything was good keep up the great work!!!
Krystal TNothing, everything was great
Robin WExcellent staff. Very friendly. Clean equipment.
Rufus JThis was a very clean and nicely decorated facility. You could tell they care about the customer right away, by the way I was taken care of by Miranda. Thank you
Andrew VGreat service!!!!!!
John JThis location is great for me. It is close to my business. I love the workers.
Tammy FThe overall value in the experience with the customer service provided at this location
ACCOUNTIES SKim and Keith were so friendly! I walked in needing a truck. They had what I needed and within minutes I was on my way. I will definitely go back there the next time I need a moving truck!
JOHN HMiranda was great
Ralph VClean place, plus truck.
Charles HThank you!
Ondrej SNo one thing. They were both helpful and friendly.
Ruth WThe location was unique in design. The staff was friendly and efficient. We had a change to our contract and it was handled quickly. The equipment was clean and handled the job we had to do.
Rob WI can't think of nothing it was outstanding
Keven BNothing
Jeffrey MI was charged for blankets that I did not order or use😕
Donald HGreat and friendly service!
Charles JNo issues…friendly and informative front desk
Donald HWas not given hours of operation… had rental scheduled for 8AM pick up but they didn’t open until 9 so I sat there for an hour… I returned rental at 12:50 and they had closed although they were supposed to be open till 1:00
Donald HGreat service, give the lady a raise
Tim ECool vibe place with excellent customer service!
Kristal FGreat customer service! Such an easy and efficient place is patina Storage! Thank you!
William MEverything was perfect. We have rented several times and our experiences have been great.
Paul JLonger hours on Saturday and open until 5:30 weekdays for people who work.
Jacqueline GGreat service!
Robert KThe woman who checked us in for our U-Haul Rental was super informative and helpful in getting our equipment and in pricing. She also helped us get a 15’ truck so we would have a ramp for our appliance dolly since we originally had a 10’ truck which did not have a dolly.
Kavin VThis U-hual place was the best. They helped me out at the last minute. I booked a truck online at B and N truck repair. I got there they were closed on the week end. I called the number and asked, they lady answered and basically said they were closed on the weekend and it is not there problem. I went to Patina was treated like like a king. Thank you very much for stepping up. I will let everyone know what great and awesome service you give. Thank you
Douglas Dnothing
Marie SShe was rude
Marlana DWonderful and friendly service
Al MEverything was great from equipment to the office thanks!
FREDRICK WGas reimbursement,being a lady not knowing about fule tanks, over filled the truck I rented. I was to make sure that it was on a half tank but (stupid me) filled it full. So I lost $50.00 in gasoline. While my car was on empty. Please send it back to me. You have my # and address. Other than that it was great working with the lady's in the office, over all wonderful experience. I will use this location again soon. I had my truck thursday-tuesday and the cost was not bad at all. THANK YOU !!
Nancy HBest U-Haul rental facility I've ever delt with. Friendly and great service
Phillip SExcellent service provided by Kim.
Valerie CThis was by far the best experience I've ever had with uhaul. Kim was wonderful, the customer service was above and beyond! It was super easy to pick up my rental everything was ready and waiting. It was also super easy to return my rental. I was actually about 15 minutes late bringing my truck back bc of traffic and getting lost but I called to let them know. Kim was very understanding. Every interaction with Patina was exceptional!! I would recommend definitely and in the future if I needed uhaul again, I would go back myself to Patina and Kim. Thank you for the best experience with uhaul!
Sabreena GThe service was great. I highly recommend using this location. Thanks again.
Terry WPatina storage is a nice facility to rent from Cost about 120 to rent the truck People that run it are very nice I'd recommend using there trucks anytime
Justin K