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SCOTT M
Customer Reviews for Styles AZ
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location was a little confusing because there's no equipment outside of store. I was surprised to see how equipment they have in there storage yard. Maybe they could use some kind of a banner to attach the customer's attention. Or it's probably me thinking I'd see trucks and trailers. I did have a great experiment with the whole trip.
Steven RAmazing customer service! Outstanding U-Haul store. This was my first time renting an auto transport trailer, so I watched the video. Excellent! My experience was so good, I can't think of anything they could have done better!
MICHAEL KStyles in Lake Havasu is the Best, I have dropped-off one-way trailers in the past... Always friendly with easy drop-off procedures! GREAT LOCATION! Thank You Again!
BRIAN HGreat trailer, I want to buy 1
JAMES PKeep up the great customer service and quality service on you equipment. Thank you!
CHRISTOPHER CFriendly and excellent service. The location was not marked well on the front of the building. It was a little difficult to find. It was great on the backside of the building. Trailer drop was very quick convenient.
PAUL SVery friendly and prompt service.
JOSE RKeep up the great customer service 👍
CHRISTOPHER CActually, at this location, maybe it lighted open and close sign. Making it more visible to the public. Other than that, it's convenient.The service is great, i highly recommend this location.
MARY MThank you.
jacob Meverything was good, I got there right at closing, but the employees was nice and very helpful.
JOSEPH ZWas happy the U-Haul location on Kiowa in Lake Havasu is open 7 days a week. Only needed furniture dolly’s and they had them in stock. Awesome customer service in and out less than 15 minutes. Great job thank you!!
Brian HGreat customer service and equipment was in great shape.
CHRISTOPHER CGreat customer service.
CHRISTOPHER CGreat help with owners of the U-Haul affiliate business. Thanks so much for the extra assistance after hours!
ROBERT FLocation hard to find, no entry in the front in shopping center. We never saw our spoke to anyone.
margie s😊
DONALD SGreat customer service
WILLIAM LKeep up the great customer service and knowledge.
CHRISTOPHER CThe service at this location was outstanding. The personnel we're very polite and helpful.. And the best part was, they answered their phone. And had the equipment, that I needed. I will definitely use their services again and recommend them highly.
MARY MThe representative of the facility was very helpful. He took the time to connect the car Dolly and assisted with securing my car onto the dolly. Great customer service!
ANTHONY RAll went well. I’m very pleased.
LINDA Bgreat service
WILLIAM LGreat customer service and equipment. Thank you.
CHRISTOPHER CNothing noted. I did this rental last minute walk in. Staff was super friendly. Rental process was easy and seamless. Great job. 5 stars
BRIAN Hthank you great service
william lAwesome as usual. Great Customer!
CHRISTOPHER CVery friendly people that work there!
David OExcellent customer service, product is always ready and in good condition. Thank you!
CHRISTOPHER CUsed it b4. Young lady there knows the business
Jeanmichel CNO CONTACT AND RESERVATION WAS CHANGED TO A DIFFERENT LOCATION AND TIME
RICHARD WAlways great customer service and the equipment is always in great shape.
CHRISTOPHER CGreat customer service and great product. Thank you very much!
chris cKeep up the great customer service and quality service.
CHRISTOPHER CPleasant and professional.
Kristi WKeep up the great customer service and quality product.
CHRISTOPHER CWas easy to rent a truck and the owner explained how the costs. Very honest company!! Thank You!
MICHELLE CKeep up the good work and the great customer service! Thank you.
CHRISTOPHER CI was overcharged by $500 for allegedly 500 additional miles. This is an impossibility that I drove 500 miles above the allotted 235 miles for a total of 700 plus miles. When I obtained the vehicle nobody notated the begin mileage with a picture, nor was I instructed to document the mileage. At the drop off I was instructed to use the self check in app
ALFRED SThe girl that help me with the rental was exceptionally friendly and knowledgeable. I will definitely rent again from that location.
JAMES DQuick and easy transaction
GEORGE QCustomer service is excellent. Keep up the good work. Thanks
CHRISTOPHER CPerfect, Quick and Very Friendly! Thank You...
BRIAN HTony was very helpful and made our experience very easy.
TORREY TVery nice people and willing to help
JESSE OKeep up the great customer service and keep doing a great job with the equipment. Thank you!
CHRISTOPHER CI put 17 miles on 20ft truck. Filled up on return and it took 7.5 gallons of fuel. 2 miles to the gallon is unacceptable. I don't believe the truck was full when I picked it up even though the gauge said full.
EMIL LVery welcoming, helpful and professional. Would highly recommend.
DANIEL DKeep up the good work
JAMES HWe got there about noonish, to find out they were closed the day we were to return the truck and the car trailer, so we didn’t have any encounter with anyone. We used the drop box for the rental contract and the key, a day early no less- yahoo!
JAMES JJust a drop-off. Nothing to brag about. Personal was helpful, but is actually a lady's item/clothe store.
JEAN-MICHEL CKeep up the great customer service. Both service people do an excellent job.
CHRISTOPHER CThank You
MARK SThey work hard to get you truck that you want great customer service
MARK REasy check in and out. Friendly service.
DONALD JJust keep up the Great customer service! Thank you!
CHRISTOPHER CEverything is good 👍
HARDIK P