Friendly and great customer service.
ERIKA E
Customer Reviews for Patriot T's
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No improvement needed. The gentleman that helped me was amazing! Great service
Kenneth BThe people here are great. I will be using them in the future as well.
SINDY GNothing just stay the same
ALTON JPut cruise control In your trucks so it doesn’t cost your customers more money when driving long distances.
Audrey FErnie is a great guy and friend. Very professional and is quick and knowledgeable about the rentals. I would highly recommend you rent and return to him!!!
JON WVery easy and wuick
WENDY BThe gentleman in charge was friendly and knowledgeable. Stayed while I went to purchase a adapter. He's going to make a lot of children happy as Santa.
maddie oGreat friendly people and very helpful. Thank you!
SHADDAI OErnie helped us determine what size truck we needed and even referred excellent services to load the trucks 👏 thanks so much
LARRY CGreat Customer Service
Tonni PThere was something wrong with the vehicle dolly. The thing would vibrate and the wheels would jump going past 35 mph. The owner told me thats normal and I know from experience it was not.
james oThings went great for me.
CLAY NGreat experience!
Tabatha RSmooth and easy process to rent.
Clemon TGreat service.
Dan RNothing. The service was exceptional.
Timothy CExcellent customer service!
Brandy HVery kind and thoughtful
Adolph SClean and well maintained. Team was very welcoming and answered all questions to fullest ability. Highly recommend
Ethan ANot much, they are very nice and helpful in getting me set up with a small van and a trailer a couple days later.
Mike GI always rent from this location and recieve the best customer service. Highly recommend!
Erik SI would not change anything. Great service and Personal
LARRY NNOTHING!!! Y’ALL MADE MY NIGHTMARE BEARABLE
robert kThe office was so helpful and I will always go to this location when I’m in need of a U Haul in Texas! Wanda
WANDA PGreat
Luis CNicest? Professional owner! Very friendly and helpful!
CHERIE LOwner was friendly and helpful.
Gabriel SEverything was fine...he asked how truck ran and asked if the ride over was smooth. It was. He asked if the truck was clean for another family to rent. It was. Then....he asked if we left a pistol in the truck. A pistol???. I guess in his mind since we were black coming from Louisiana we bought back a weapon. This doesn't sit well with and for a major enterprise like U-HAUL to have this type of individual on its payroll is highly disturbing. I will be renting from U-HAUL again...but will not be bringing the truck back to that location.
Angela HOutstanding customer service
James GMost helpful U haul representative I have ever dealt with and I have rented quite a few times
Michael HService person was a military veteran and very helpful
Byron BMy total was around 64 dollars for the rental the company charged my card 135 dollars which overdrafted my account, apparently there is a deposit for renting which was never included in the price total or on my receipt this is is poor business and I would like my deposit back please.
Sonia SAbsolutely the best customer service! Super friendly and easy to work with. Was easy to get the trailer and got help hitching and unhitching it.
Ben CThe owners were very friendly and the truck worked perfectly for a local move.
Taira BThe best customer service!! We are repeat customers at this location and will continue to be!
Jesus SExcellent experience - had what I needed as a walk-in. Helped me determine the size rental needed for the job. Lent me a connector for the brake lights. Would definitely recommend again. Above/beyond customer service.
tish fNothing, gentleman was knowledgeable and helped me hook up
REBECA SCLOSE TO MY HOUSE AND EASY TO GET IN AND OUT AND VERY FRIENDLY STAFF, WILL BE USING FOR MY U-HAUL NEEDS
FARRIS CWelcoming, kind, and professional staff. 10 out of 10 would recommend them.
Tanya WSuper nice guy helped with everything including using his restroom.
David CEverything exceeded my expectations.
Shirley CExcellent service!!!
Timothy HNo complaints. Ernie was friendly and helpful and he made the process simple. My husband and I would definitely use this location again and will recommend to our friends.
Michael SThank you
RANDALL A