The uhaul leaked water all over my stuff would have not rented if it leaks
Dakota A
Customer Reviews for Payless Auto Sale
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Oil was filthy, engine knock was annoying. Office was a shed on a used car lot. No supplies available and the printer not working.
Joe MBrothers Miguel and Victor were EXCEPTIONAL. They were fast get gentle with our things. I was blown away. HIGHLY RECOMMEND.
ROBERTO ACharged an extra $40 for a "cleaning fee", but I had swept the truck and returned it cleaned. I asked for clarification on this charge and received no response. I'm guessing this location charges $40 for everyone who returns here; a dishonest practice.
Brian HIt was a shed and the location was closed at 11:30 Thursday afternoon.
Peter MI went to pick up my rental and was greeted by a delightful gentleman. He made the experience quick and easy. I needed the truck for a 25-mile move. I was not told about having to refuel, I assumed that since it was a small job it would not take much gas, but I was wrong. No one was available when I returned the vehicle, or I may have been told to run and get gas at a local station. I also had difficulty using the app to check the vehicle back in upon my return, There was an extra charge of $20, which seemed like a lot for only 25 miles. I would, however, rent from this facility again.
Cathleen CThe employee was friendly but unprofessional. The also had issues with the website and tried to get us to come back 3 hours after we were supposed to get the truck.
Jennifer P