The staff it’s amazing very helpful and great customer service specially Kerry the manager
LADY P
Customer Reviews for Peace of Mind Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you, Kerri was great. I rent from UHAUL when I need help. Robert
ROBERT AAll good!
NORMAN WKerri is great! This is the only uhaul I will rent from.
RANDY WEverything was ready and in good condition when picked up!!!
LAURENCE HThe app is not as simple as it should be. Too many photos and questions
JOSE RShe was very courteous and took care of placing the truck where she wanted it.
JOHN SSo friendly great customer service
LADY PVery friendly staff amazing customer service.
LADY PJust parked and dropped after hours
KRISTEN LVery friendly staff and very accommodating in a bind
JERRY MGreat Service
THOMAS AWell run facility. Staff goes the extra mile. Great price. A pleasure to do business with. I highly recommend this location.
WARREN WThe rear door track needs to be lubricated. Otherwise, everything was great.
Geoffrey BGood!!
ELBA MFriendly, courteous service. They cared about you!
KENNETH PStop advertising 19.95….It was $149 for a 15 hours!!!!
Dennis WEverything was perfect!!
Joseph PAmazing reviews
ANGELA RLove these folks- always helpful!
RONALD RExcellent customer service. Smooth, easy process from reserving to drop-off. Thank you. Will use again!
TERESA GService was great, and the truck was beautiful! Best Uhaul experience I've had. We will definitely use this site again!
Aaron CBest place to get a UHaul in Lancaster.
RANDY WEverything was great. Very nice and comfortable interaction.
William GEverything was great, just a seemingly extensive rental and verification process
John PThey gave me best services thank you
SANJAYKUMAR Pmake sure trucks are safe to drive.
Bryanna HThe Van was a little dirty, but it wasn't a problem at all. It just needed the dash to be wiped down and debris swept out. Everything else was great, including the person who helped me!
AARON CThere was no personnel when I dropped off, so I can't tell if they would have been helpful or not. I can't submit review this without selecting either yes or no for this question. You need another button for not applicable for this question to be useful.
JOYC LPrior to our drop off time the lady in the office answered my questions. We dropped the truck off after hours.
JOHN Sas always my go to place all past experiences positive
JOHN KCustomer service was excellent. Truck was ready and clean when we arrived to pick it up. A most enjoyable transaction.
JOANNE KEfficient and very accommodating location. Staff is over the top pleasant.
Simon ZI dropped off my vehicle after hours so I did not meet the staff. I hope the drop off was ok. The app crashed on me as I was uploading photos during my return.
Colette SGreat customer service, very pleasant and professional place to make good use of. I would recommend air fresheners incase you are in a moving truck or van for more than a few days. Other than supporting and very helpful place to rent U-Hauls.
Daniel CMake the location's office hours clearer when booking the pickup time. For example, it wasn't obvious to me that the gap in time options was due to the office being closed for lunch.
David LVery friendly and professional staff.
Julio Sno need to improve, everything was great
Jonathan HAlways a pleasure to work with Peace of Mind!!!
Pamela MNext door was a really nice Uhaul center with store. We were redirected to a garage that had no accessories that we had ordered.
MIchele TThe manager to this location it’s so nice. Very attentive and gets back to clients right away.
Lady PGreat location, quick service, clean trucks, and Kerri in the rental office is the best. I only rent from this location!
Randy WNot a thing. This is a very efficient facility. All went perfectly
simon zThe lady checking me out was awesome. Very knowledgeable and she’s got a great memory. Answered all my questions, left me feeling good about the transaction. She was upfront, nice, and very easy to talk to. She’s a gem. Thanks again!
Jonathan PLove renting from this location!! Office lady is the best!
Randy WI enjoy renting U-hauls from Peace of Mind. The staff is friendly, the rentals are well-maintained, and they have space for me to leave my vehicle. That part is especially helpful because I live and work about 20-25 minutes from them and sometimes have a rental that ends after hours.
Alexandra SKerry and her sister are amazing with the rentals and the way they treat the clients. Always recommend them
Lady PMy favorite place to rent from. Friendly and quick service.
Randy WYou are great. Wonderful, delightful,and professional. Thank you. I will definitely recommend you to family and friends.
Melissa LGreat service. Always clean and available when I need to rent!
Randy WKerri in the office is very friendly. She is helpful and goes above and beyond to help renters.
Randy WKeep up the great work !
William TPleasantly surprised by unexpected outstanding, caring service at Peace of Mind’s Uhaul location.
Keely HThe attendant was super nice
Chris HThe 9foot van i rented was filthy inside and out.
VERNON BTake away the part where your phone needs to be at 100% charge. I've had trouble 2 x's now checking in because my phone wasn't at 100%. So frustrating and ridiculous.
Deborah W