Great service at location
GREGORY F
Customer Reviews for Pearce Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Paul is always easy to work with. I’ve rented from his location many times, and plan too many more.
RYAN PPaul is always easy to work with. I’ve rented from his location many times, and plan too many more.
RYAN PIt was closed when I returned vehicle
ANTHONY CExcellent Service all the time!
MICHAEL MNothing
TERRY BLocation baffled my GPS, but it's easy to spot if you're looking ahead as you exit the parkway. Kind of hard to get the truck out and in of the lot. They are squeezed together.
BARRY SThe location was a dumpy old car shop. No one there on a Saturday. Had no idea how to access the rental until a customer told me to ring the bell and someone would call me back. The truck was new and in good shape but had not been cleaned or vacuumed between uses. Not terrible The person I spoke with to get instructions was very nice and clear in his instruction. Returning the van was done through FB the app, also clear and easy The location is great for Shore local rentals
Marie HThe location was a dumpy old car shop. No one there on a Saturday. Had no idea how to access the rental until a customer told me to ring the bell and someone would call me back. The truck was new and in good shape but had not been cleaned or vacuumed between uses. Not terrible The person I spoke with to get instructions was very nice and clear in his instruction. Returning the van was done through FB the app, also clear and easy The location is great for Shore local rentals
MARIE HN/A
TROY PLocation baffled my GPS, but it’s easy to spot if you’re looking ahead as you exit the parkway. Kind of hard to get the truck out and in of the lot. They are squeezed together.
Barry SThe place was closed
JOSEPH RVery disappointed with U-Haul company. I wanted a pickup in Marmora New Jersey second choice would be Somers point. I was told I would get a phone call instead I received a text which was late and told me that it would be exit 17 which is closer to Cape May Court House then marmora. If I knew it was that location I wouldn't have rented this truck. It was the old bait and switch. I will never use U-Haul again.
PHILIP SThe final invoice was confusing in that it displayed a chart that really did not apply. Just send a final, clear invoice. The owner of Pearce Tire was very helpful in explaining this to me. Also, why can’t I use my current auto insurance for the rental van? Please clarify.
STEPHEN GNot pearce, but uhaul itself needs to give better sizes on their traliors ,the 6x12 dose not have a 6ft.opening at the ramp so if you have an item that needs a 6ft opening to load it won't fit ,its 6 ins. Smaller at the ramp.
ANTHONY SThis was an alternate location chosen by uhaul. It was horrible. We waited 10-15 minutes before anyone greeted us then the truck was blocked in I was charged $30 for safe move which I did not select on line. Then the contract said 7/8 of a tank when it was 5/8. My worst experience ever with uhaul
TERESA COverall a good experience at pickup
DAVID MNo one present facility closed. There wasn't adequate space to return the equipment
CALETHIA SThe U-HAUL representative Paul Balmer initially set up the reservation for me online. I subsequently accessed my reservation online and added mileage, purchased the insurance, and uploaded my driver's license. So when I arrived to pick up the truck, the process was quick and smooth.
Thomas SPick up and go!
ENDY FGreat service all the way around. Nice friendly service
Steven GNot enough room for equipment on site ... backup for returning equipment to original spot
MICHAEL JNo AC. You guys suck and you know it.
Andrew BU-Haul representative was very knowledgeable and set me up with my rental very quickly.
Thomas Sthe best uhaul location in my area
richard dI`ve used Uhaul many times over the years and every time it ended up a disaster. But the last two experiences with renting a Uhaul, I used the Pearce tire location, and I can`t say enough about how smoothly the rentals went and both times the trucks were perfect, clean running vehicles. USE PEARCE!!!! THANK YOU
Lisa VExcellent service, nice equipment. Overall, a good experience.
Blane SFriendly, Efficient and Convenient
David WVery disappointed in u-haul I’ve been renting uhauls sine 1990 and never had as many problems as I have had in the last 6 months
TIMOTHY WPaul is a difference maker...having him on site is key. He made the process easy as can be- Would def recommend as long as Paul is involved-
MICHAEL BGreat location easy to use.
David MBrand new van. Easy to drive.
Michael KFriendly helpful service. Check out was very quick. Accurate review of costs before hand
Art MEverything went very well!!!!!!
William LHelp with removing rental trailer.
Joseph RGreat service, like always!
KENNETH HGreat experience both times we have rented from them
robert cIt was easy to rent the Day box truck it’s always available. It was a new truck, still had that new truck smell. 7600 miles. Rode great, good gas mileage, I put $20 in the tank, more than enough for the job.
Walter SOver filled the fuel. Can I get a refund or credit?
Laurence Jgreat job
Timothy BI reserved a 15 foot truck, but when I got there all they had was 10 footers. That turned out to be a major problem for me I had to load and unload several time to try and fit everything due to the fact I had to vacate storage facility which is 85 miles from my new home. While trying endlessly to fit everything I injured my back, and still couldn't fit all my belongings. Now I have to pay another month cause I couldn't get everything out of storage facility. And also have to rent another truck at a later date to finish what should have been completed today. This experience has been nothing short of a nightmare for me, the cost of moving has doubled thanks to Uhaul screwing up my reservation. Gas tolls and another month storage not to mention truck rental. I am not in a position to throw away money, I have a single family income and this has hurt me financially. I would appreciate it if Uhaul could remedy my situation. Kind regards Michael pote.
Michael PIt was a good experience but I did everything I was supposed to do to not get an additional charge; yet I was charged almost $20 more dollars the next day and I cannot figure out why! Not happy about that. And let me tell you all the pics I had to take in the dark, they should have paid ME for doing their job.
Jeanette FEasy self drop off. Thanks
jack SSpeed up pickup process
John BVery easy to rent only took a couple minutes when I picked up the truck
karen wvery nice experience
richard mEverything was great
Robert LHad furniture dolly reserved but one not available since it was released day earlier. Need to make sure all equipment is available if requested in advance.
Timothy CAttendant (Paul) was very professional and knowledgeable. As a first time customer, he was quick to assisted with the check-out / return-in process - exceeding my expectations..
Sheri DVery poor customer service.
Scott BI was charged for insurance , that I declined .
Joann C