Person in office was great! Just did not have the dolly I ordered and did not receive my money backAllen G.
Customer Reviews for Pecos Sunset Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Just keep Rob and Elaine on staff. They are great.GARY EDWARD S.
Customer did not leave a comment.Wayne C.
My rating is only for this location and Eileen who was wonderful to work with. the rest of our experience, being sent to three locations, one location admitting that they gave away our rental to someone else who came earlier even though we had a confirmation and a guarantee of the rental.Gary L.
Customer did not leave a comment.GEORGE P.
Customer did not leave a comment.Paul R.
goodEDDIE VAIL M.
Great service. Quick and easy.Silvia P.
Customer did not leave a comment.Evelyn A.
Customer did not leave a comment.EVERETT R.
Jim and Elaine spoil us at PECOS since 2017Shelby L.
Customer did not leave a comment.EDWARD MARKUS S.
Customer did not leave a comment.JOSE JUAN Q.
They helped me last minute and went above ans beyondSunshine J.
Customer did not leave a comment.Hugo M.
Keep doing what your doingSAMUEL S.
Elaine and her team we're amazingJOHN MICHAEL G.
Customer did not leave a comment.DEREK TAYLOR M.
Elaine and Jim run a clean location. Trucks are always pristine. I have been renting from them for years. Great uhaul repsLASZLO STEVEN K.
Customer did not leave a comment.HO MYONG Y.
just keep doing what your doingSAMUEL S.
They were the nicest folks. I did not feel like I was doing business with a "corporation" but just a little business persons.Judy G.
I loved the convenience of this location. And, the after hours drop off was so easy. Highly recommended.JOHN PAUL F.
Customer did not leave a comment.ANACLETO E.
I forgot to get the owners name (maybe Jeff) BUT he was courteous, professional and kind. He went out of his way to make sure I knew where I was going. The facility was well organized and immaculate. As was the vehicle.ANNMARIE C.
Customer did not leave a comment.Melissa C.
They were excellentDAVID RICHINS R.
Simply the Best !!!!Sue M.
Customer did not leave a comment.ELOISE D.
Customer did not leave a comment.WANDA JEAN C.
Everything was wonderful. Staff was helpful and knowledgeable, often answering my questions before I could even ask.JASON RONALD L.
Customer did not leave a comment.IZRA M.
Customer did not leave a comment.rick and debbie R.
I was treated Great!MURIEL ELAINE F.
Customer did not leave a comment.NICOLE MARIE P.
Customer did not leave a comment.LATUNYA M.
Everyone here is great! Keep your staff because my friends and family loves this location!LEONA F.
Customer did not leave a comment.Thomas T.
awaiting my credit from the last rental would love to know why it wasn't appliedLOUIS ALLEN L.
Absolutely love this place. Recommended 100% it's very clean and the staff is so awesome I will definitely come here if I need to rent again.Dianna A.
The best u haul dealer in the valley. BAR NONE!!!Lloyd A.
Customer did not leave a comment.Brian N.
The representative was very nice and helpful. I rented exactly what I neededJOHN DANIEL K.
Customer did not leave a comment.ALEXANDER C.
Customer did not leave a comment.ANDREA B.
There's absolutely nothing honestly the experience was great beginning to end and I would defiantly use you guys againANTHONY CRUZ E.
Customer did not leave a comment.Zebulon Q.
Customer did not leave a comment.Nicholas B.
Customer did not leave a comment.Kelly O.
The service was fast and easy. I was able to complete my job easily. Thank you.ROBERT Q.
Customer did not leave a comment.Keith S.
Customer did not leave a comment.ANDREW MICHAEL B.
Elaine is great and made the experience easy! Moving is hard but Elaine @ U-Haul made a big difference!CHARLES Z.
The staff is so efficient and professional. Definitely would recommend this location. Great service.HECTOR FABIO A.
Customer did not leave a comment.ELAINE F.
Customer did not leave a comment.Stacey F.
Customer did not leave a comment.Martine S.
Customer did not leave a comment.ANDREW C.
Windshield dirty. Hard to see at night. Truck is fuel efficient. Excellent customer service.HECTOR FABIO A.
Excellent service, Top and beyondLudrick D.
Customer did not leave a comment.JAMES D.
Customer did not leave a comment.RUSS JOHN PAJARO P.
Customer did not leave a comment.ELIZABETH ANN T.
Nothing. Excellent customer service!!!Gorge E.
Customer did not leave a comment.Michael B.
Customer did not leave a comment.lisa G.
Elaine and Jim were extremely helpful and great in assuring I was getting the best deal!CYNTHIA T.
Customer did not leave a comment.KENNETH R.
Hands down the best Uhual experience I've had in 15 years of Uhual renting! Best customer service ever, friendly and humble!TALESE SUEANN S.
The staff here are great! Very helpful and friendly!David A.
SUPER IMPRESSED WITH THIS OFFICE AND STAFF!GENE ANDREW B.
Manager at the location is extremely helpful and friendly.Alexandre O.
Customer did not leave a comment.Robert R.
The service was good. I never had to touch the hookups. The trailer was connected by the pickup location Manger and the disconnected by the drop-off staff. I could have sent my wife to pick-up or drop-off. It was very easy.MICHAEL ANDREW P.
keep up the great work!!!NICK Z.
Customer did not leave a comment.STEVEN S.
Elaine and her team are always awesome to deal with. Pleasure to rent from this locationPAUL QUINN O.
Everything went fine.Bob T.
Customer did not leave a comment.KLARA K.
The only U haul location I use. Excellent customer service.LLOYD MICHAEL A.
The agents were very welcoming. The entire process was quick and easy. I will definitely use and recommend them again!JULIO ENRIQUE R.
Customer did not leave a comment.Kaitlin E.
great customer servicelisa G.
Super nice lady helps us. EzANTHONY MCKINNEY M.
Customer did not leave a comment.leeton E.
Great costumer serviceDIANE CATHERINE G.
Elaine was awesome. Very pleased every time I go in.PAUL QUINN O.
Customer did not leave a comment.KATELYN JOY F.
Friendly, fast service.LLOYD MICHAEL A.
Customer did not leave a comment.Latesha T.
Upgrade your 5 x 8 trailers to the new modelsDENNIS S.
Customer did not leave a comment.FERNANDO R.
I have been renting a storage unit here for 2years now and I have rented several uhauls as well as my friends and family members, I have never had a problem as far as cleanliness nor issues with my rentals. So I would have to say that the property managers are doing an amazing job they are also very honest and pleasant to work with and answeringany questionswe have. I will continue to rent from this location and send my known friends and family here as well becuz im that satisfied with this location. It's very hard to find a place where you feel so comfortable and feel so safe leaving all your belongings. Thank you so much for that comfort and friendly at home feeling.DAVID CARL L.
Customer did not leave a comment.AMANDA LEA D.
Customer did not leave a comment.CHRISTO DIMOV T.
Customer did not leave a comment.VICTORIA HERNAND G.
Customer did not leave a comment.BARRY SCOTT C.
Customer did not leave a comment.DONNA M D.
No improvement needed. Very pleasant gentlemanjames G.