Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Then I get to the drop off which was overly full... So I was told to park it sideways in a weird spot and had to clean out the truck from the last guys stuff!! TERRIBLE!!
Their printer was down, did not receive a contract emailed 1 was only a Google doc accessible. 3 rd page was not at all readable.
First, I want to say the people running this location are very sweet and kind. They mean well, but they took over an hour to get us checked in for our truck and I filled out most of the information online. One woman took about 30 min to take a photo of a drivers license, and they had to enter my phone number several times even though I did that online before coming. They're great people but they don't know anything about checking uhaul trucks in and out.
