The staff was some of the friendliest people I have ever encountered in customer service. Would absolutely rent from then again.
Holly S.
Customer Reviews for Peculiar Treasures Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The process took long
Lakishia V.It was great
Deborah S.Missing equipment
Emilly S.They didn't seem like they do a lot of Uhaul business so it was pretty slow. They were very kind people though.
Nathanial S.UHaul charged me for fuel when I returned the van with slightly more fuel than I received.
Tatyanna B.Absolutely Nothing!!! Wonderful staff and wonderful friendly service!!
Melanie W.NA
Jewanna A.The service was awful, service was slow. The woman was not knowledgeable about how to work the computer to find reservations. I never received the contract by email. I was sent an email start my reservation was cancelled and i was in the rented van. Then when i went to drop of the van, they had to redo Everything as of i was starting from the beginning. It was very time consuming.
Demetria M.Then I get to the drop off which was overly full... So I was told to park it sideways in a weird spot and had to clean out the truck from the last guys stuff!! TERRIBLE!!
Chris S.Their printer was down, did not receive a contract emailed 1 was only a Google doc accessible. 3 rd page was not at all readable.
Tim W.First, I want to say the people running this location are very sweet and kind. They mean well, but they took over an hour to get us checked in for our truck and I filled out most of the information online. One woman took about 30 min to take a photo of a drivers license, and they had to enter my phone number several times even though I did that online before coming. They're great people but they don't know anything about checking uhaul trucks in and out.
Israel I.