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KENT U
Customer Reviews for Pehlam Encore
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The vehicle I was given smelled like someone smoked 24/7 inside of it. Out side of that the truck was fine and my final destination was ok as well. I had rented a dolly but there was not one located in the truck. Also I was originally given one destination and then was assigned a local convenient store to pick up the truck. I had to pay for an Uber for one location and luckily I requested Brent if he can take me to the other location, otherwise I would have been stuck paying for another Uber drive. In addition, at the original site the Wi-Fi was down and I was not able to access the reservation.....definitely not a great experience.
Jacob LThe location was very hard to find and had no U-Haul location sign. It was simply a gas station with a closed down car wash, staged as the drop off point. The guy behind the counter at the gas station came out and just said hand me the keys. I wasn’t able to get a receipt from him. I wasn’t real comfortable with the way it was handled.
Curt S