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DANIEL C
Customer Reviews for Penas Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The guys at this location are awesome!
gricelda rFast and friendly service Uhaul was ready as soon as I got there great communication and help me through every step of the way.
Israel mGreat and fast customer service a little trouble finding the exact location because there is 2 different business on the property but the employees were very helpful and made my rental process as easy and quick as could be. Greatly would recommend them for your uhaul needs.
Pedro PMy issue is with U-haul, not with the place I picked up the dolly. I made my reservation online for a pick-up near my house at 0600. The night before, I received a call from U-haul telling the place and the time weren't available, then I had to wait an additional 2 HOURS to pick it up another 10 MILES beyond....THEN I go to pick up the dolly and U-haul has a HIDDEN FEE NOT INCLUDED IN MY BILL for $80 for "interstate travel bullshit." However, U-haul got me this time, but it will NEVER happen again and I will discouraged others I know to use one of the many other options out there now.
JOHN CReally? Go there for yourself. Absolutely no parking. Rough part of town
STEVEN SWe chose a specific drop off location because it came with a discount and extra miles. They didn’t give the discount and ended up charging extra for miles. The problem was fixed once I called but still. It was frustrating because we are out that money until it hits our account. We also got an appliance dolly with our reservation and they never gave it to us.
Austin W2nd time working with them, absolutely great folk
NATHAN CAttendant was late showing up which caused us to have to make calls to the scheduler. We had to pick up a tow dolly at another location as well so we decided to drive there in the meantime, until we were notified that the attendant was now there. Truck was filthy inside and out.
Ronald H