Customer did not leave a comment.
John C
Customer Reviews for Pendleton Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great value & trustworthy service!
MARCI REverything went smoothly. Was really satisfied.
RANDALL BGreat customer service
ROSA CNo lights for night time drop off and grass was tall, which made for semi dangerous drop off as there are snakes in the area. Also had to create spot to drop near old equipment.
James MThe person running was one of the most helpful person I have come across.
RICHARD SGreat service and very personable.
JEANNE Bgreat job in breckenridge for many years!! thanks to Mr. Pendleton for all he does for our town.
Brad WGreat location and people.
Mark FGreat
Elizabeth MNo one showed up during the day and several phone calls were not returned.
roy jWe did self check out so we had to answer no to if personnel were helpful. Did not let me select not applicable.
Monica JI don’t think you need to change anything.
william dYour Doing Fine
Gil GI highly recommend uhaul in Breckinridge Texas to anyone. Richard pendleton is on his game. Friendly professional and extremely knowledgeable. Thank you Rick. I highly recommend you and u haul in Breckinridge Texas.
Stephen PThe place was closed I checked the truck in myself.
Len LA spare tire, on trailer
RAUL DI’ve dealt with a lot of U-Haul dealers. Mr. Pendleton what’s the best that we’ve ever dealt with
RONALD BIt was so easy with 24 hour drop off which was very helpful.
Lori WI was treated well and in a mannerly amount of time. I have no complaints. Everything went smoothly.
BARBARA SPendleton said we had 3 days! We picked up the trailer Saturday morning and returned it Monday. So why did I get charged an extra day?
Katherine kEverything's good
RANDAL HExcellent customer service!!! Very pleasant, professional and helpful!! Would definitely recommend to others!!
Sue DVery helpful
Samantha CHe came up there on a Sunday so that I could get a trailer it was very nice and very helpful
RONDA AOutstanding and friendly service . They explained all the safety devices and check the trailer to make sure all was right before I left the yard.
JIMMY PParking lot is dirt with huge pot holes and there is no help working there during business hours!!
Mark FExcellent customer service.
Rick WKeep the same
Graciela HThe man was great. He was nice and explained everything well. I will use his company again and recommend him to my friends.
Cathey LThe tires in tgw truck were worn out. I even had a blow out cause if it. The reverse lights dud not work. The emergency road assistance had ne on hold fir over an hour...not cool
Greg OHire people that care about their job.
David MThe drop off lot is not paved so it was muddy after a heavy rain.
RUBY HGreat equipment and service from this location!
Douglas TVery friendly and easy puck up. Wonderfull job!!
CHERI MThere wasn’t anyone at the drop off location to supply unhook help which made it very hard on a dirt surface for a person on chemotherapy treatments! Oh and it was within the business hours posted on the door!!
MARK FHad trouble getting the uhaul website to work for my drop off. I called and the phone was answered on the first ring. They took care of everything for me over the phone. Great service!!
Samantha Mvery helpful and friendly staff
DONALD HThe support bar running from the trailer tongue to the driver's side of the trailer was bent. It had been marked with an X sticker showing that U-Haul had seen it. I guess that it was deemed structurally sound because it was rented to me. I had no issues towing with it so I suppose it's just cosmetic.
CLINTON MThis facility was top notch! Could not have been any better!
PAT EGentlemen were friendly and helpful with the process.
DANNY DIt was a holiday weekend, so we did the self checkout. Be sure your phone settings will allow you to give location to U-haul and share photos as well.
Gaye SPendleton’s were very easy to work with and had great customer service. Impressed me with their willingness to work around uncertainty with possible bad weather.
Lance DRick did a great job with my multiple requests.
MATT H