Customer Reviews for Peoples Express Main

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Peoples Express Main

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Robert L. on

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Adam W. on

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Diane B. on

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Steve S. on

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Super easy and quick.

Margaret N. on

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Richard H. on

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Robert B. on

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Amy B. on

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Comment pertains to U-Haul in general, not this pick up location. Our only negative experience about renting was that there was no guarantee that the equipment we had reserved would be in our area (Green Bay). As it turned out, the day of pick up, we were told our only option was to pick up a trailer 1.5hrs from our home (so 3 hours round trip just before we load up and drive to another state). They reduced our fee by half and were very apologetic. Shortly after we got off the phone, however, they called us back with another trailer about 30 minutes away. Stressful experience, but we appreciated that they didn’t stop working to find a better option. Customer service was very good, just kind of risky—no guarantees that the customer before you will turn equipment in as scheduled.

Shellie s. on

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Maya I. on

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Dave B. on

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Jean O. on

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lance s. on

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Melanie J. on

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Matt S. on

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The staff on site was very friendly and helpful. Extremely nice and did their best to help us. Wonderful experience in person. UHaul phone rep was a jerk, and did not seem to care if we rented a vehicle from them. They even gave us a hard time about choosing a pickup location 3 minutes away from us, then making us drive an hour each way to actually get the vehicle. When we asked why would you let us choose knowing it was only available an hour away, they kept saying 'Do you want the truck or not?" in a very argumentative way.

george b. on

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Very hospitable and ready to serve.

Rob Z. on

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Paul B. on

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JARED B. on

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JIM B. on

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Very friendly and helpful!

Michael L. on

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Make sure the has tank is full.

LEE G. on

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Andrea A. on

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Janice K. on

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Bradley T. on

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Store attendant was very friendly and helpful. Was disappointed that I had to drive more than an hour from my home to pick up a truck.

Alfred K. on

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Joyce T. on

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Catherine S. on

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Aaron K. on

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JARED B. on

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Robert B. on

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Diane B. on

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Deanna L. on

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