Was not able to adjust my tow vehicle or guarantee my return location. I rent from perfection Exhaust several times they are always friendly. I just feel like if you are going to rent the equipment you should be able to see everything in the computer and be able to assist customers.
MICHELLE K
Customer Reviews for Perfection Exhaust
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is likely not related to the location itself but the rental form and equipment availability. I reserved a 15' with a ramp, was not available at this location so I was upgraded to a 20', for free, which is fine, but I did not need that much space. Apparently the 15' isn't available in this area... so I should not be able to reserve this truck. Secondly, I reserved an appliance dolly that was not available at this location either, which I was not advised of at all. Again, I was refunded, which is fine. But, if equipment is not available at the location it should not be able to be reserved. Wasted an hour of my rental time trying to solve the dolly issues.
Ryan KThe lady was super friendly , will be using this location for the future
DOMINIC AI have never been asked to drive 30 miles to pick up a rental wasting 2+ hours of my day! Poor planning and delivery!!
Todd AEverything was great and couldn't have gone better!!
Ken SVery friendly staff, easy drop off, great process
JEFFREY TThe people were very nice and the trailer was clean and tires were good We had no issues and I would use them again Thank you
karl BThe help was excellent
James TThe 24/7 worked here very well.
Joshua SUsing the app for afterhours returns was an ordeal. It was cumbersome and froze multiple times. I would give the app 1 star.
James WIt would've been great to know that this location was closed but able to accept returns PRIOR to me going there by myself.
Bill SVery Good People
Karl BThe front desk lady at Perfect Exhaust is RUDE and UNPROFESSIONAL. Our truck was not available at the time we rented and the lady was ridiculously rude to us about it and complaining about UHAUL. We have a complaint filed and are expecting a call from a U-HAUL Manager.
Rodney BBox truck parked in middle of drive, trailers on both sides. Had to squeeze between the tongues of the trailers and the box truck in order to not block the drive way, drop the trailer, and squeeze around box truck and trailer tongues.
Robert DStaff was super friendly, nice and helpful.
Keashon HHave appliance dolly to offer.
Frank wI feel i was over charged. I paid about $96 at check out and about $ 52 at return and i never got a receipt for the $ 52 in my e-mail.
James TI bet they're very good at fixing cars
Jeremiah BAll went great
MONTE CI called to confirm our rental was received and the lady was very helpful. Unlike the Uhaul main office which is a joke.
David DThe staff is very friendly and knowledgeable.
WILLIETTE CHad some trouble with the word combo lock actually unlocking, just had to redo the word a few times to get it lined up right to unlock.
Dustin CPerhaps less paperwork
SCOTT DPersonal at pickup point were very courteous and knowledgeable.
VERNON Bn/a
DANIEL H