Very helpful.STACY R.
Customer Reviews for Perfekt Kutz & Sh Manis Natural Hair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.LARRY E.
The staff was friendly and very helpful.ADAM C.
Customer did not leave a comment.terry J.
Customer did not leave a comment.Clara E.
Customer did not leave a comment.AARON L.
Customer did not leave a comment.corey S.
I was charged 14.95 for insurance that I told your employee Gary that I rented fro., that I did not want the insurance.I also spoke with the U haul rep on the phone and told him the same thing. Please adjust and reimburse my card.yhank you. Norma Mbillie P.
The UHaul rep processed my payment, then came outside & told me he'd never hooked up a dolly to an RV & didn't know how. We tried & couldn't get it to work. Also realized I needed an adapter for the lights to work & said I'd run to Autozone to get one. He said it wasn't necessary & he'd pretend he didn't know I didn't have one. He called some friends to help & went inside to cut hair in his barber shop. His friends brought me an adapter at my request & hooked up the dolly. Two hours down the interstate, I stopped to do checks & BOTH STRAPS were COMPLETELY OFF the tires. I had been on I-95 where the van could've come off & killed someone! A nice trucker helped me for over an hour to get the knots those friends had tied out of the straps & ratchet them back on the tires. They came off again the next day so I called UHaul roadside assistance to come check the equipment or switch it out. They said they don't provide that service. What?!? So again, a trucker helped me get back on the road again. I checked every 30 min after that & one strap came off one last time. Assistance from a trucker got me the rest of the way home. This was a terrible & potentially dangerous experience with UHaul. I don't think you want your company represented by someone like the guy who rented that dolly to me. The man at the place I dropped it off in Riverview FL was appalled at those events & said I should definitely report it. The drop off place was helpful & professional. Please advise how I can escalate this to management or a director. I also want to forward to them my email correspondence with UHaul roadside assistance as they failed me as well. Thank youMarcia S.
Great local service.RHODES S.
Super nice and helpful guy that demonstrated his love for the Lord with his actions, not just words. Will definitely support this location.Chris M.
No problems. Great job.Norma M.
Mr Gary was extremely pleasant, polite, resourceful and helpful. It was an easy process and I am well satisfied. I would recommend this u haul dealer to everyone. A true blessing in the chaos of moving.susan T.
Customer did not leave a comment.Shemari R.
This location charged me for an additional day?? I had 24 hours from 11:40 am on the 15th. I returned the vehicle on the 16th at 10:16 am.Debbie B.
Why the hell was my bill $300!!!!???Olivia N.
Friendly and accommodating staff.Crystal B.
Truck was nice and customer service was A+. The owner was at home and closed and offered to drive out of the way to get my uhaul setup. Definitely recommend this locationwilliam A.
Their was scratches that were not marked with an x.i disputed but it would not let me continue so I had to approve it.Ither then that experience was amazingwilliam A.
Great customer service.walter W.
Customer did not leave a comment.Tammy E.
Customer did not leave a comment.david H.
Customer did not leave a comment.WILLIAM J.
Customer did not leave a comment.Conner A.