Customer Reviews for Personal Mini Storage Dyer

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Personal Mini Storage Dyer

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Juana N. on

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Zahi A. on

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I had shit experience with you all, you all stole my money

Johnathan R. on

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Poor customer service.

Christine R. on

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Nothing! You guys are awesome! Thank you Junior you were great!

Juan O. on

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Yorcelin O. on

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No much

Nasser I. on

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The truck I rented Very old, noisy, shaky and nightmare. If You are serious about improvement send it to Junk Yard.

julio D. on

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PATRICK B. on

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Jose R. on

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Christopher W. on

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Manager asked for proof that truck was dirty when he called although his employee saw how dirty the truck was. Poor customer service and very slow to reply. Never received case number that was promised or compensation for wasted time and gas to return trash to facility

Marbella D. on

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Norris M. on

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JOSE M. on

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Gary R. on

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Patricia B. on

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Nothing you guys are doing a great job

jean C. on

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Excellent Customer service

darlene A. on

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Lidia was very friendly and helpful. She made the rental process very smooth!

Adetunji A. on

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Pick and drop online was horrible! Very bad experience! Will never try it again or better still I just go weekdays! It was a bad experience !

Yassine N. on

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Execelent sales associate at desk

WILLIAM M. on

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very little. The lady who served me was excellent and extremely helpful. I consider the service to have been excellent.

Carlos J. on

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La única queja es que hicieron unos cobros por unos conceptos que no entiendo y pedí explicación y tampoco me la dieron. Aparte que puse más gasolina de que tenía el camión al momento de recibirlo y eso no lo reconocen. Pero si le falta gasolina, allí si te quieren hacer cobros abusivos por lo que le falta de gasolina al momento de recibir el camión. Osea, todo los beneficios son para la empresa. No me parece justo eso. Debe haber un trato justo.

Carlos P. on

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William D. on

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Rodrigo G. on

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SHEYLA R. on

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Cecilia L. on

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Dairon Q. on

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Donald G. on

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The lady was friendly but she was upset when we showed up since she didn't have any space available in the lot. She made a comment about us dropping it off at another location but at this time we already had went over our milage so we said no. Other than that it was quick and fast.

Natalie R. on

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Rogelio L. on

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Philip S. on

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Kaitlyn D. on

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Charles H. on

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Ernesto R. on

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Gracias muy buen servicio

julia N. on

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Clifton B. on

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Monica F. on

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The employees at this location were very helpful and informative. If in the area again will definitely use.

Eric R. on

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No comments. Everything worked out for me perfectly. Thank you!

Carlos V. on

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I did not use this service. I rented from them over two years ago but got an invoice from them today saying that I had rented a truck from them. Not sure what that was about but I have reported it to the police. I don’t need them to use my personal information making mistakes like this. This is ID fraud and I may sue.

charlene P. on

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SAMIH S. on

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Ruben H. on

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Personal mini almacenamiento Dyer,me ha prestado un excelente servicio, y siempre han estado a disposición en ayudar al momento de tomar la decisión del requerimiento del vehículo a utilizar, los recomiendo ampliamente.

fidel M. on

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Joshua S. on

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wilmer J. on

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Hilda G. on

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Since it's such a high demand at this location maybe more trucks. Overall everything was great.

prasanna W. on

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Nerissa V. on

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Alex M. on

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Rolando C. on

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John D. on

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Leslie O. on

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William H. on

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The van was dirty in the back and had clothing left in the front.

Terry H. on

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Paul T. on

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Help with transport/pick up to get to the rental location (if needed).

duilia V. on

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excelente unidades vehiculares...atencion de la sra Lidia espectacular ....gracias

Carla F. on

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Israel R. on

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lissette L. on

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Guadalupe C. on

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Melissa T. on

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juan R. on

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Jennifer J. on

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Mario G. on

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Aurea S. on

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The lady was very good with us. provided great customer service. Also she was in the middle of heading to the bathroom and she stopped to help us. We appreciate her very much!

jose J. on

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The lady that took care of us was very professional and gentle.

Yoankis E. on

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Carlos D. on

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Jawuan W. on

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Michael F. on

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David T. on

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This U-Haul place was.gewat they made everything smooth and quick

Rodney R. on

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Jose M. on

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Lilian G. on

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Fast service

Yanira R. on

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Stephen C. on

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So impressed with the manager. He came outside to ask my husband and I how we felt about arranging everything on the website. He re-parked our truck and shook our hands. This man is a perfect manager. Please pass this o. To him. He was awesome. Thank you.

Minerva R. on

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Margie, the Manager, was so rude. She was contradicting everything that the U-Haul Customer Service was saying. If I try to clarify something she will immediately say that she can do anything she wants and I should listen to her not the U-Haul Customer Service. Also, the parking is so tight in there when you get and return the truck. Place is not conducive to returning trucks. Margie, the Manager, thinks she is above the U-Haul corporate office. She acts like she is doing me a favor by renting out the truck. Her bad attitude gives U-Haul a very bad reputation. I will not recommend to anyone the U-Haul location at 932 Dyer Blvd., Kissimmee, FL 34746, specifically because of Margie, the Manager.

Scott B. on

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Melody A. on

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The place is uncomfortable to enter since there is not enough space to park, and the customer service with the lady was poor as well she needs to be re trained on customer service.

Jonathan R. on

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Lady that was there that day was awful! Rude and foul mouthed! We have our upcoming move in November and we're making it so we have to go out of our way just to avoid renting from this specific location!

Stephen N. on

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Cristina C. on

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Jennifer B. on

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Great staff at the desk, alway kind treat you with respect.

LUIS P. on

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I am very happy. No complaint.

Jacqueline B. on

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Juan F. on

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John W. on

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Merita T. on

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Great customer services

Eric R. on

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Paul T. on

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Rose W. on

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Willie G. on

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Excellent staff

chris S. on

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Charlie F. on

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Arielle R. on

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The lady that helped me was amazing ??

Tanya O. on

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Alexander M. on

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I made my reservation almost a full month before the date that the truck was needed, yet I was contacted less than 24 hours before the rental to tell me that I wouldn't be able to pick up my truck until two hours after my reservation due to the location not opening until 11. I was able to make a reservation for 9 AM and read online about the self pick-up option. The day was on a very tight schedule, and had we not contacted Uhaul and arranged to pick up the truck the night before, the day would have been useless. If the location does not offer self pick-up, then I should not have been able to make a 9 AM reservation. When I returned to drop off the truck, I had a few questions but was brushed off and rushed out the door. The whole experience was extremely frustrating and stressful, and I will not be returning to this location.

Pedro R. on

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more equipment

Dana D. on

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