The lady that works there is very nice and helpful.HISHAM G.
Customer Reviews for Personal Mini Storage Dyer
(U-Haul Neighborhood Dealer)
Kissimmee, FL 34744
(Quarter of a mile south of 192 on Dyer)
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 11 am - 4 pm
- Sun: Closed
- 24 hour customer return
- habla español
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Person was rude and spoke harshly the whole time. Told me to return truck 6/1/21 but put on contract 5/31/21. I got charged an extra day when I thought I was returning it early on 5/31/21.Seaon H.
More pick ups for future rentalsNELSON P.
Customer did not leave a comment.MARKEETA L.
Both agents at pickup and drop off were professional, extra helpful, and very courteous. Thank you both!DIEGO S.
Customer did not leave a comment.fiona I.
Nothing everything was perfect...Cheraquita G.
Nothing... Everything was GoodLUIS Q.
Surprising you don't ask about the trailer. No tie down hooks they were all broken. Chains for a RV Vehicle found out after I dropped it off. Much too long and had to stop several times to adjust them off the road.PAUL E.
My original location canceled on me and didn't let me know.LUIS A.
Customer did not leave a comment.Maira V.
Excelente atenciÃ³n como todas las visitas anteriores. Todo el personal que en su momento me han atendido fue excelente. Pero en esta oportunidad la unidad que recibÃ tenia poco gas y encendÃa en el tablero el aviso de llanta baja. (No me dio problemas, pero si me mantuvo alerta pues nunca me habÃa pasado)PEGGY H.
Include mileage for commercial accounts.tod O.
Customer did not leave a comment.PEDRO P.
Muy bien como esta.ricardo C.
Raiza was an amazing help and resource. She went above and beyond to make my experience successful! Great job!Morgan M.
thank youAngel O.
Customer did not leave a comment.VINCENZO A.
Customer did not leave a comment.WILLIE R.
No commentsDanny R.
Customer did not leave a comment.ARTURO L.
Fix your reservation system! This was the third place I went to get a truck. The first and the one for which I had a reservation had not had a truck since the middle of the week. The second, the truck was supposed to be picked up the next day and the operator of the facility was leaving at noon and it was already late morning. The third was pure luck as there was a last minute cancellation. The operators at the second and third locations were kind and helpful. The first didn't seem to care. The next day I drove by a Personal Mimi Storage on Michigan and there were three trucks there with "rent next" signs in the windshield. Indicating they had been there for awhile. These trucks are located less than two miles from the location the reservation was made. Why was I sent on a two hour expedition when these trucks were right there?BRUCE M.
Just keep it up. Nice people providing a great customer experience. ThanksJUAN R.
PLEASE PLEASE do not rent this vehicule to someone else before you change the wiper blades .They are FALLING APART.. It rained after I grab the truck and was UNSAFE.I could not see the road clearly,I was completely disappointed .That's why I only used for 21 miles.. Worst experience ever.MOHAMED C.
Customer did not leave a comment.kevin D.
The customer Representatives inside this facility as well as on the phone went above and beyond. This location is easy inaccessible. I highly recommend itJULIO V.
To be honest the location was great very friendly and helpful. The truck needs work. The windshield wipers are so old the the rubber was fraying and flapping which was pretty bad since I had to drive in the rain. Better maintenance is needed.James C.
Customer did not leave a comment.Pedro R.
The agent was rude, not carrying about covid 19 by wearing his mask and even though the office was open until 4pm and I returned the truck at 1130am before my 1pm drop off time the truck got checked in around 3pm and I was still charged an after hour service fee...worst experience ever and I used to rent these trucks when I work with Champion self storage in Kissimmee Florida before it became a Cubesmart. (I work at the cubesmart now).Luis A.
Customer did not leave a comment.Renan C.
Customer did not leave a comment.PABLO S.
Customer did not leave a comment.Michael D.
Customer did not leave a comment.Ian O.
Manager was super attentive and helpful, great customer serviceZAHIRA D.
Not have the truck parked in front of multiple trucks so the truck someone is supposed to rent is unable to leave the parking lot.Amber J.
Excellent customer service, always willing to help and give the extra mile definently 10 starsEDWIN A.
Very friendly and understanding.ANIBAL B.
The customer service is outstanding and the whole process was fast.Ariel R.
Customer did not leave a comment.Graciela R.
Keep doing what you are doing & you will continue to do great!!!James W.
JR extended excellence in servicing my requirements.Kendall W.
Good Service??????????ANGEL M.
Customer did not leave a comment.Juanita C.
Fast and friendly customer service!Susana R.
Customer did not leave a comment.Ashley R.
Customer did not leave a comment.Angela K.
Customer did not leave a comment.RICARDO M.
Simple fast and easy great customer service!Saki A.
Customer did not leave a comment.Deanna E.
Customer did not leave a comment.Rosa L.
Did not have Dolly or Furniture pads that I paid for in the truck. Or at location. WASTED MONEYAlexandre V.
When a customer adds a dolly to their order , please make sure it is in the truck on pickup day .Jeramie T.
It was a good experience over all. The guy in the office was so helpful very friendly and a pleasure to meet. Will recommend to anyone looking for great service.Jasmine M.
Good business AAA+Pedro A.
Everything was excellent, service was exceptional and staff really professional and helpfulAngel R.
I was told truck was new; it wasn't. In fact the truck was so old, it almost didn't make it to Atlanta from Kissimmee. It had no power when gas pedal was pushed to go up a hill and it made a lot of noise as it was driven. It slowed down as if it was shutting off on I75. The truck was also very low on moter oil and I refused to use my money for that. I really had an awful experience with this truck as fear of it breaking down gripped me the entire 9 hours in took me to go from Kissimmee to Atlanta.Rose T.
Customer did not leave a comment.Alan K.
The person that receive me was not professional as should be he didn't check with me before I go and he told me a price anda now I see otherIscaellie A.
Customer did not leave a comment.Dwayne R.
Customer did not leave a comment.Dana D.
Awesome, personel good service I recommendJOSE V.
Customer did not leave a comment.Michael S.
Customer did not leave a comment.Kevin S.
Customer did not leave a comment.Nikki G.
Customer did not leave a comment.Kimberly B.
Service was impeccable! Clean facility!Christopher S.
Customer did not leave a comment.Juana N.
I had shit experience with you all, you all stole my moneyZahi A.
Poor customer service.Johnathan R.
Nothing! You guys are awesome! Thank you Junior you were great!Christine R.
Customer did not leave a comment.Juan O.
No muchYorcelin O.
The truck I rented Very old, noisy, shaky and nightmare. If You are serious about improvement send it to Junk Yard.Nasser I.
Customer did not leave a comment.julio D.
Customer did not leave a comment.PATRICK B.
Customer did not leave a comment.Jose R.
Manager asked for proof that truck was dirty when he called although his employee saw how dirty the truck was. Poor customer service and very slow to reply. Never received case number that was promised or compensation for wasted time and gas to return trash to facilityChristopher W.
Customer did not leave a comment.Marbella D.
Customer did not leave a comment.Norris M.
Customer did not leave a comment.JOSE M.
Customer did not leave a comment.Gary R.
Nothing you guys are doing a great jobPatricia B.
Excellent Customer servicejean C.
Lidia was very friendly and helpful. She made the rental process very smooth!darlene A.
Pick and drop online was horrible! Very bad experience! Will never try it again or better still I just go weekdays! It was a bad experience !Adetunji A.
Execelent sales associate at deskYassine N.
very little. The lady who served me was excellent and extremely helpful. I consider the service to have been excellent.WILLIAM M.
La Ãºnica queja es que hicieron unos cobros por unos conceptos que no entiendo y pedÃ explicaciÃ³n y tampoco me la dieron. Aparte que puse mÃ¡s gasolina de que tenÃa el camiÃ³n al momento de recibirlo y eso no lo reconocen. Pero si le falta gasolina, allÃ si te quieren hacer cobros abusivos por lo que le falta de gasolina al momento de recibir el camiÃ³n. Osea, todo los beneficios son para la empresa. No me parece justo eso. Debe haber un trato justo.Carlos J.
Customer did not leave a comment.Carlos P.
Customer did not leave a comment.William D.
Customer did not leave a comment.Rodrigo G.
Customer did not leave a comment.SHEYLA R.
Customer did not leave a comment.Cecilia L.
Customer did not leave a comment.Dairon Q.
The lady was friendly but she was upset when we showed up since she didn't have any space available in the lot. She made a comment about us dropping it off at another location but at this time we already had went over our milage so we said no. Other than that it was quick and fast.Donald G.
Customer did not leave a comment.Natalie R.
Customer did not leave a comment.Rogelio L.