Customer Reviews for Personal Mini Storage Kissimmee
(U-Haul Neighborhood Dealer)

399 reviews

1404 E Vine St   Kissimmee, FL 34744
(E of Michigan)

(407) 847-0400

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(407) 847-0400

1404 E Vine St
Kissimmee, FL 34744
(E of Michigan)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Breaks are bad truck in poor condition

Muhammad A. 
Rating:
5.0

Customer did not leave a comment.

ELLIOT L. 
Rating:
3.0

Dolly's wasn't available at this location which made the move more difficult to unload/unload.

LISA L. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN B. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Ok no packing space for your private vehicle

EVARISTO C. 
Rating:
5.0

Office team very good helping me get what l needed

TERRELL C. 
Rating:
5.0

People in office very helpful

Marvin G. 
Rating:
5.0

Excellent staff

CRISTY R. 
Rating:
5.0

Very nice service and helpful staff

MIGUEL C. 
Rating:
5.0

Very good service

luis L. 
Rating:
5.0

Excellent service

CARLOS Q. 
Rating:
5.0

Nothing really,

CHELMY J. 
Rating:
1.0

Overcharged fees Rude representative

LUISA C. 
Rating:
5.0

Quicker check out.

Ramon O. 
Rating:
5.0

The manager Norbert was very kind and understanding and very helpful with all my needs

VITO A. 
Rating:
3.0

Customer did not leave a comment.

JULIA E B. 
Rating:
5.0

Everything was 100%

HARVEY B. 
Rating:
5.0

Customer did not leave a comment.

MARIA F. 
Rating:
5.0

The manager on site Norbert was very helpful and respectful good customer service

DANILO P. 
Rating:
1.0

Bathrooms were disgusting. My truck was dirty in side the cab and in cargo area. Nice person at desk she was very helpful.

KATHRYN A. 
Rating:
5.0

Customer did not leave a comment.

DAISY M. 
Rating:
5.0

Customer did not leave a comment.

RIVERA R. 
Rating:
4.0

Customer did not leave a comment.

george S. 
Rating:
5.0

Customer did not leave a comment.

SUSJELBI S. 
Rating:
5.0

The guy up front was very cool, made the transaction smooth sailing small talk (which I'm not a fan of) felt like a buddy of mine. No complaints here.

EDGAR M. 
Rating:
5.0

Customer did not leave a comment.

YANELLE A. 
Rating:
5.0

Customer did not leave a comment.

ROGELIO G. 
Rating:
5.0

Sales associate was very friendly and very courtesy

sharon J. 
Rating:
5.0

Would like to see more trucks on property always has very few trucks you have to call ahead a day or two to have a truck held for you, customer service very good,

MADELYN C. 
Rating:
5.0

Truck clean, customer service was good

ARIEL N. 
Rating:
5.0

Great customer service !

RAMON J. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL G. 
Rating:
5.0

Customer did not leave a comment.

ANNABELLE O. 
Rating:
5.0

Customer did not leave a comment.

GLENNY R. 
Rating:
5.0

Customer did not leave a comment.

Franklin R. 
Rating:
5.0

The manager was very friendly and helpful

LYNDA H. 
Rating:
5.0

Customer did not leave a comment.

JORGE R. 
Rating:
5.0

Customer did not leave a comment.

MARCOS B. 
Rating:
5.0

Customer did not leave a comment.

CELESTINO F. 
Rating:
5.0

Customer did not leave a comment.

YAN R. 
Rating:
5.0

Very good customer service from the manager on site

JULIE T. 
Rating:
5.0

Customer did not leave a comment.

JENIFER G. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL A. 
Rating:
5.0

Customer did not leave a comment.

EDWIN J. 
Rating:
5.0

Rental was easy - nice truck. No problems and was easy to extend our rental, which was greatly appreciated!

Debbie P. 
Rating:
5.0

My final u-haul bill was more then l expected but the office service was excellent,

Jonathan S. 
Rating:
5.0

Office people helped us out with problem, we had gone to another location 1st and they didn't have a truck for us we was sent here to this location and they were very helpful on helping us finding a truck,

ilsa T. 
Rating:
5.0

U-haul truck was clean and ready for us when we arrived

raul V. 
Rating:
5.0

Extremely well taken care of by management also he was on point and very knowledgeable he answer all our questions,

LUIZ FABIANO P. 
Rating:
5.0

Check in was quick and easy and agent was very helpful

OLAF S. 
Rating:
5.0

Customer did not leave a comment.

Keisia D. 
Rating:
5.0

Customer did not leave a comment.

JAIME T. 
Rating:
5.0

Manager Norbert was very polite and friendly

JONATHAN S. 
Rating:
5.0

Robert excellent customer service.

MONICA P. 
Rating:
5.0

Customer did not leave a comment.

KENNY M. 
Rating:
5.0

Customer did not leave a comment.

KENNY M. 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL N. 
Rating:
5.0

Customer did not leave a comment.

ELIX C. 
Rating:
5.0

Customer did not leave a comment.

ALBERTO S. 
Rating:
5.0

Customer did not leave a comment.

Ismael O. 
Rating:
5.0

Thank you for everything Norbert !

Jennifer G. 
Rating:
5.0

Customer did not leave a comment.

ROSA S. 
Rating:
5.0

Customer did not leave a comment.

NANCY M. 
Rating:
5.0

Customer did not leave a comment.

JAVIER A. 
Rating:
5.0

Customer did not leave a comment.

DORIBELL G. 
Rating:
5.0

Customer did not leave a comment.

STEWART M. 
Rating:
5.0

Very professional and good service

anthony G. 
Rating:
5.0

Customer did not leave a comment.

T'VONDRE C. 
Rating:
5.0

Customer did not leave a comment.

SHATOYA R. 
Rating:
5.0

Customer did not leave a comment.

DANIEL R. 
Rating:
5.0

Good customer service

JESUS A. 
Rating:
5.0

Customer did not leave a comment.

RAYMONDJAMES D. 
Rating:
5.0

Very happy with the service that I received the gentleman that help me Want above npr I was in a situation where I needed a truck quick and the gentleman didn't have one at the time but I guess there was a cancellation the gentleman was very friendly And speedy so that I could take care of my situation thank you again and I appreciate everything Hope to work with you guys again

EDGAR L. 
Rating:
5.0

Quick and easy

Kaleb G. 
Rating:
1.0

The truck I rented was inside a gated area and I could not get it out plus I had to wait 25 minutes to be able to reach somebody on the phone. Very poor service and the chat is useless. Before Kristie hung up I told her there was a gate and she insisted once I got the code for the keys I would be able to access the truck inside and that was not true. I spent more than an hour at the location at 10 pm at night. I don't think I will ever rent again. Please make some adjustment so that when a customer with a reservation has a problem they can get it quickly resolved and not have to wait on the phone so long. It was a careless mistake for the location to have that truck parked inside knowing it could be rented at any time and there was plenty of parking outside for it to be among the bigger trucks.

Ariengell R. 
Rating:
5.0

Really friendly staff!

Ana A. 
Rating:
5.0

Customer did not leave a comment.

TIRSO L. 
Rating:
5.0

I was treated very professionally by office staff

KEVIN D. 
Rating:
5.0

The manager in the store was helpful and very knowledgeable

JACQUESE M. 
Rating:
5.0

Customer did not leave a comment.

BARBARA D. 
Rating:
5.0

Customer did not leave a comment.

MARIA C. 
Rating:
5.0

Good service at this office

MARK C. 
Rating:
5.0

Very good customer service

DENNIS M. 
Rating:
5.0

Customer did not leave a comment.

CARLOS D. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE S. 
Rating:
5.0

Customer did not leave a comment.

RONALD J. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

CARLOS D. 
Rating:
5.0

Good customer service at this location

RENE C. 
Rating:
5.0

Customer did not leave a comment.

HERMINDA R. 
Rating:
5.0

Customer did not leave a comment.

Francia F. 
Rating:
5.0

The manager on site was very helpful and polite

FELIX T. 
Rating:
5.0

Very good customer service

Junior A. 
Rating:
5.0

Customer did not leave a comment.

Vito L. 
Rating:
5.0

Customer did not leave a comment.

Erykah W. 
Rating:
5.0

Customer did not leave a comment.

Lacandice H. 
Rating:
5.0

Everything was so perfect that I won't change anything. Thank you for your excellent service!!

Frances C. 
Rating:
5.0

The customer service was the best. Very professional and knowledgeable. Thank you

lourdes C. 
Rating:
5.0

The location was clean and the manager was very friendly and helpful

RONALD J. 
No reviews have been submitted for this location.

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