My location was changed last minute. The first location was right down the road from my house and the second one was about 20 minutes. I ordered a dolly and there wasn’t one. The location didn’t really seem to know what they were doing and they did not tell me I had a mile limit. Overall I just wasn’t impressed with my U-haul experience.
Breanna S
Customer Reviews for Petro America #2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have dolly's on hand!
DAVID BI had an appointment to pick up the truck at 8:00. When I arrived they said they were not able to rent out the truck until 9:00. I had taken an uber there, and had no other way to leave, just to come back. The attendent then said someone would be there at 8:30 and could rent the truck. Why schedule an appointment at this location for 8:00 am if they are unable to rent the truck until 8:30.
Thomas PThey have no idea what they are doing. Started asking me questions about what to select as if I know
CYLE B