Customer Reviews for Petrol Trail LLC
(U-Haul Neighborhood Dealer)

11 reviews

3839 S Orange Blossom Trail   Orlando, FL 32839

(407) 354-0977

Location Hours

  • Mon-Sun: 7:30 am - 11 pm

Services at this Location:

Contact Us

(407) 354-0977

3839 S Orange Blossom Trail
Orlando, FL 32839

Services at this Location:

Location Hours

  • Mon-Sun: 7:30 am - 11 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

I did not request insurance and it was added on without my permission

Niurka J. 
Rating:
5.0

None

ISABEL D. 
Rating:
4.0

Customer did not leave a comment.

Nilson S. 
Rating:
5.0

I don't want to do any comment because rent before . You charge me to many.

MOREL P. 
Rating:
4.0

Customer did not leave a comment.

Denise L. 
Rating:
1.0

The van barely had any breaks. I completed my reservation online and had to wait when I arrived at the location just to pick up my keys. I was told that the truck that I reserved had to be checked and in before I could get the keys. I was also over charged and had much difficulty reaching a U-Haul representative on Saturday.

Margaret F. 
Rating:
4.0

Customer did not leave a comment.

DOMINICK V. 
Rating:
1.0

Horrible customer service. I kept being told to stand to the side with no explanation. I was never explained expectations of the vehicle, no vehicle inspection, and zero paperwork. Process took roughly 30 minutes and lady at the counter said they didn't have my reservation before somehow finding it 20 minutes later after she gave me her phone to text somebody. Very poor experience.

Russell A. 
Rating:
2.0

had roaches crawling in the back once I opened the door and I put the gas back to were It was when i picked it up and the still charged me for gas ....not satisfied

Lakeshia S. 
Rating:
1.0

Make sure the trailer works ( my car came off of the tow dolly in the middle of the road ) . Lights didn't work on the dolly and I have to drive to another location to get fixed. Also the employee wasn't trained on how to attach trailer. ( he was apologetic ) but didn't know how to do it

Ashley D. 
Rating:
5.0

Customer did not leave a comment.

tatiana P. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top