Customer Reviews for Phillips Building Supply of Gulfport Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Phillips Building Supply of Gulfport Inc

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alphonso c. on

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James B. on

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Customer service was great! I would definitely do business with them again. Very knowledgeable and helpful!!

SCOTT B. on

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Robert H. on

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Stephanie D. on

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We rented a tow dolly to get our car to the mechanic, the dolly didn’t fit our hitch. We thought all Hope was lost, but no, the store reps helped us change the ball on our hitch and we were off. They saved the day and EVERYONE in the store was super nice.

Steven H. on

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Very Professional

Chad R. on

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Allen R. on

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joe b. on

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I had driven from Houston the night before, expecting to pick up the rental truck early Sat. morning, load it with my sisters belongings in Bay St. Louis, MS and drive back to Houston. I booked my rental the Thr before for pick up in Bay St. Louis only to learn on arrival that this location had NO trucks. This caused me to drive another 50 miles out of my way to pick up the truck in Gulfport and the lose 2 hours of critical time. I will not be using Uhaul again.

Adam F. on

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I called a uhaul corporate owned uhaul location and was told that the truck I needed was in stock and that they would not hold it for me nor tell me how many were in stock so I needed to get there quick to secure it as I was paying with cash. I promptly took off from work early upon arrival the gentleman behind the counter told me that no one by that name worked there and further they did not have the truck and had not had one earlier either but could rent me a different size. I played the call back to him and he said it must have just been rerouted to someone elsewhere. I definitely lost respect for the brand for these bait and switch tactics.

RAYMOND F. on

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The girls working there that handled my transaction were very nice and friendly. Just wish they had appliance dollies on hand but the move still went smooth. Would definitely rent from this location again.

JENNIFER E. on

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Ralph T. on

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My experience with the company and location was great. I was in and out with no problem.

Chase G. on

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Charles T. on

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Philip L. on

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The parking lot where the truck was dirt/gravel and it had been raining a lot therefore we almost got the Uhaul and our personal vehicle stuck. Secondly we were not informed that there was leaking in the storage part of the truck. Several places in the truck leaked water onto our belongings during the move because it rained the entire time. Whoever filled out the slip when we picked up the truck had written that we were aware of the water leaking and accepted responsibility. This was not true.

dawn a. on

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lisa h. on

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Wonderful people there very friendly ??

herbert c. on

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Paul B. on

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Very nice lady checked in my rental

Kevin H. on

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yashima g. on

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I only have one complaint. I ordered a auto transport for my vehicle to be transported up north to Wisconsin. The auto transporter was hooked on to my husband’s pick up truck. My husband drove my car up on the auto transporter. My car was hooked up by two men from UHaul. The car appeared to be secured appropriately. My husband and I processed up north after getting the transporter hitched along with my car. We stopped twice, once to eat and the next for gas. When we arrived in the state of Arkansas to rest I noticed the passenger side tire was not secured probably. I checked it the security rope that was rapped around my tire and it was lose. I checked the driver side tire and the security rope was completely off my tire. The security rope was not probably locked to secure my vehicle. The UHaul staff did not secure my vehicle properly. Not happy about that.

astrid r. on

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First I was charged over $1000 for a $364.00 truck and trailer. My card was hit over 10 times, we were delayed 4 hrs because we had to drive 45 miles out the way to get the truck, That was extra gas, and miles I was never compensated for. 2 times in one year I’ve used uhaul, why did I use it again.

Joseph S. on

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NA

Laura F. on

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Robyn L. on

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Karen L. on

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Phillip c. on

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LAVERNE B. on

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No one would even know that this location is a Uhaul I drove around searching for it while driving by it several times There is no Uhaul representative sign either

fred t. on

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