Customer Reviews for Phillips Texaco

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Phillips Texaco

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Taylor B. on

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She did not read the gas gage and we had to pay 30$ more for gas than what was actually in the truck.

Charles E. on

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Dario R. on

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Michelle W. on

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john e. on

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Continue to improve in your public service.

Chavaye G. on

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Nice ppl, respectful and it was a great experience! I will definitely use them if needed and reccomend them to everyone

Keith J. on

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Equipment reserved was not there, not clean or organized

linda B. on

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Stephen C. on

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Todd O. on

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Julie C. on

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The original drop off location was closed and we had to go on a wild goose chase!!!

Thomas P. on

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Robert A. on

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DAVID C. on

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justin b. on

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I haul is a life saver! Everyone I talked to was extremely helpful.

Clifford L. on

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Laverle M. on

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Joshua A. on

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Angela L. on

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you guys were great.

Rosie M. on

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Be upfront about your rates!

Andrew J. on

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Customers were not informed of them being closed over Memorial Day weekend for 4 days. Dropped off equipment and left unused boxes in the trailer. Never got my money back for them. So much for the “100% Buy Back guarantee”! If this isn’t fixed, I’ll not being using Uhaul to move again.

George L. on

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matt s. on

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only down side is then online. pickup was approx 30min not toobad. but drop off was a nightmare attempted for 45 plus miniutes to use online drop off. then another 30 calling 1800 number just to get truck droped off.

John S. on

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Demetria O. on

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They mess up my rental.... they rent me out a truck and didn’t put the right truck number down on the paperwork.... this is a very bad location

Tammy C. on

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I reserved the uhaul online and I did not add insurance. We have insurance through our company. When I arrived at the Phillips Texaco, the lady was very unfriendly and really kind of rude. She added insurance on the uhaul and I did not catch it, which was my fault of course, but she should have asked me or called it to my attention. The guy that installed was so slow it was like he was moving in slow motion. Then we had to trade trailers because one of the brake lights was burn out, again, very slow. I will not use this location again.

Lorena Q. on

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BYRON M. on

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I thought I could drop the trailer off at a U-Haul of my choosing. I was wrong. When I dropped it off at the location most convenient to me, after already unhooking trailer and driving around front, the owner of that location told me to take it elsewhere. It was rude and definitely not good customer service. It would be good to know that you cannot use a drop off of your own choosing. Thank you.

MICHAEL O. on

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Roger B. on

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Friendly folks and quick to deal with.

Burnace B. on

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ORDEN R. on

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Abhishek R. on

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