Customer Reviews for Pike Auto Parts Inc
(U-Haul Neighborhood Dealer)

126 reviews

180 Thomaston St   Zebulon, GA 30295
(Rd that is 1way south across from United Bank)

(770) 567-1595

Location Hours

  • Mon: 9 am - 12 pm
  • Tue-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(770) 567-1595

180 Thomaston St
Zebulon, GA 30295
(Rd that is 1way south across from United Bank)

Services at this Location:

Location Hours

  • Mon: 9 am - 12 pm
  • Tue-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Vashonda G. 
Rating:
5.0

Excellent customer service

david R. 
Rating:
5.0

Customer did not leave a comment.

JIMMY C. 
Rating:
5.0

Customer did not leave a comment.

Andy N. 
Rating:
5.0

Customer did not leave a comment.

Brandy H. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
4.0

Customer did not leave a comment.

RICHARD M. 
Rating:
5.0

My experience at the Zebulon location was great. The Thomas than 21st century location, that cost me $300, and a hotel room stay because they didn't have their shit together, not so much

JOSHUA C. 
Rating:
5.0

Great experience with the staff. Very understanding to my delay in picking up due to the weather.

Christopher R. 
Rating:
5.0

Customer did not leave a comment.

Susan E. 
Rating:
3.0

Truck was very loud,not sure it even had a muffler. Cellular signal was low, which made online checkout difficult.

Ron T. 
Rating:
5.0

Great customer service.

Adolfo R. 
Rating:
4.0

Second time either renting from or returning to this location and the staff was helpful with the hitching/unhitching process both times. They also had their trailers on contraptions which kept the customers from having to lift all the way from the ground.

WESLEY P. 
Rating:
5.0

Customer did not leave a comment.

Tonora J. 
Rating:
5.0

I think the manager's name is Tom. Very friendly and quick excellent service.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

Tripp B. 
Rating:
5.0

Customer did not leave a comment.

Timothy W. 
Rating:
4.0

Customer did not leave a comment.

RICK M. 
Rating:
5.0

Fix the online process. I completed all the steps (info, data, loading my drivers license, etc) only to have to do it again at the store. Third time renting with Uhaul in the last few years, third time the online process did not work. Fix it or delete it.

David F. 
Rating:
5.0

Great place. Could use a little more lighting at night.

WILLIAM H. 
Rating:
5.0

N a

RICK M. 
Rating:
3.0

The only problem we encountered was a bad tire on the car hauler. We saw it before it blew out so all worked out. The service provider was awesome and showed up earlier than estimated. It would be most helpful if the trucks had cruise control. Traveling without it makes for an uncomfortable drive on long distances. Ir would have been better if the tire on the trailer has been checked before we got the trailer. We hadn't gone very far before we saw the tire was damaged.

Kendrick N. 
Rating:
5.0

Customer did not leave a comment.

MARK K. 
Rating:
5.0

Customer did not leave a comment.

Brad W. 
Rating:
5.0

Customer did not leave a comment.

Lucas F. 
Rating:
5.0

Customer did not leave a comment.

Sharon C. 
Rating:
4.0

When renting a uhaul one way and out of state, don't ask where you will be returning uhaul because most cases are that we are not that familiar with city going to.

Winfred G. 
Rating:
4.0

Customer did not leave a comment.

Joseph N. 
Rating:
5.0

Man, you guys got your act together. Efficient, professional, friendly and courteous and best of all...dollar for dollar...your best bet!

Kenneth N. 
Rating:
5.0

UHAUL employees were just great coming and going :)

Ken N. 
Rating:
4.0

Customer did not leave a comment.

Rance H. 
Rating:
4.0

Customer did not leave a comment.

KAY L. 
Rating:
4.0

Customer did not leave a comment.

Ric C. 
Rating:
5.0

Very good customer service. Very friendly!

Natasha S. 
Rating:
3.0

The name of the business on the building is not the name referenced by Uhaul causing some uncertainty. Did self check in so could not rate facility.

Katina H. 
Rating:
5.0

Very polite courteous professional service

EDDIE P. 
Rating:
5.0

Customer did not leave a comment.

Eva C. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Jerry A. 
Rating:
4.0

I had an amazing customer service and my pick up and drop off was well planned out. I was very satisfied with U-Haul this time.

Barbara C. 
Rating:
5.0

Great people and fast service

William S. 
Rating:
5.0

Customer did not leave a comment.

Vicky T. 
Rating:
5.0

Great service

Danny R. 
Rating:
5.0

Over all things went very well.

Steve P. 
Rating:
3.0

Customer did not leave a comment.

Robin J. 
Rating:
5.0

Truck smelled of cigarettes ash tray was full of cigarette butts and ashes and only had half a tank of gas.

Christina B. 
Rating:
4.0

Customer did not leave a comment.

MARLENE W. 
Rating:
5.0

The entire process from reservation to pickup to drop-off was surprising easy and trouble-free! The truck was clean, easy to load, easy to drive, easy to see out of and had plenty of power for load! I was a little apprehensive about process going in but pleasantly surprised throughout the process!

chuck B. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Jonathan R. 
Rating:
5.0

Customer did not leave a comment.

Kenneth G. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Uhaul agent was knowledgeable and helpful during entire rental I will recommend this location for anyone's rental needs

KENNETH R. 
Rating:
1.0

Horrible experience all together from U-Haul!

TIM V. 
Rating:
3.0

There was no inspection done on the truck. After driving about 4 miles the tire on the U-Haul blew out and I had to wait 3 hours for roadside assistance to come and fix it. Was a total inconvenience of my day.

Kendra M. 
Rating:
3.0

Was returned after hours and could not get phone service to complete return still don't have confirmation 2 days later I hope no one stole the trailer!

Nick P. 
Rating:
5.0

Had no problems at all

Donald C. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Tom at the Zebulon drop off location was super friendly and very helpful. We highly recommend U-Haul!!!

beverly B. 
Rating:
5.0

Customer did not leave a comment.

Teresa B. 
Rating:
5.0

No wait!!! The personnel were very professional. Hassle free!!!

karl L. 
Rating:
5.0

GREAT PLACE TO RENT FROM!

ROBERT A. 
Rating:
5.0

Customer did not leave a comment.

Kelly W. 
Rating:
5.0

Customer did not leave a comment.

Matthew T. 
Rating:
5.0

Customer did not leave a comment.

Ashley S. 
Rating:
5.0

It would be easier if the u-haul was full of gas when pick up. It's easier to have it full when returned.

Milton D. 
Rating:
3.0

Customer did not leave a comment.

George R. 
Rating:
5.0

Customer did not leave a comment.

J D H. 
Rating:
5.0

The owner was very professional and he was very helpful.

Kateria F. 
Rating:
5.0

Customer did not leave a comment.

Bruce J Z. 
Rating:
5.0

The guy was great. Went out of his way to make sure the rig was safe. Only problem was having to drive to Zebulon. Originally had reservations from a place in Senoia, GA, but received a text message the next day changing the location to Zebulon, an extra 20 miles away.

David R. 
Rating:
5.0

Keep up the good work

JAMES W. 
Rating:
5.0

The owner was very nice and personable. We would definitely recommend him again. Wish we had known about him the week before when we had a bad experience in a Griffin location.

SANDY M. 
Rating:
3.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

Phylis F. 
Rating:
5.0

Customer did not leave a comment.

Patricia S. 
Rating:
5.0

No room for improvement.

William H. 
Rating:
3.0

Fill in the massive pot hole at the exit.

Christina R. 
Rating:
4.0

Great folks

Vicki P. 
Rating:
5.0

Customer did not leave a comment.

GARY S. 
Rating:
5.0

Customer did not leave a comment.

James R M. 
Rating:
3.0

Check the stores inventory before letting me check out. Store didn't have the correct dolly.

Cody C. 
Rating:
1.0

Make sure the dealers check everything before the equipment leaves their yard.

John E. 
Rating:
3.0

Customer did not leave a comment.

STEVE C. 
Rating:
4.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

VINCENT L. 
Rating:
5.0

I believe the owner/operator was Tom and he took absolute great care of both the paperwork and getting me out in a timely manner. This was the second time I've rented this trailer and again a pleasant experience.

GERALD S. 
Rating:
3.0

I just wished they would inform me of the size of the truck. I reserved a 10footer and I received a 15 footer other than that everything else was good.

Latasha M. 
Rating:
5.0

Customer did not leave a comment.

ED Y. 
Rating:
5.0

Service was great! Loved the atmosphere and attitude! Quick, easy and efficient!

VERA H. 
Rating:
3.0

Customer did not leave a comment.

RAY G. 
Rating:
5.0

The gentleman renting me a truck, dolly & furniture pads was very professional and helpful. The experience was very pleasant and if I need U-Haul services again, I will return to this same location.

Thomas R. 
Rating:
3.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
4.0

Customer did not leave a comment.

CLAY J. 
Rating:
3.0

Customer did not leave a comment.

Anita W. 
Rating:
5.0

Don't say 30 days out that you will have a 26 foot truck then email 3 days before that you only have a 20 foot but it looks like your confirming the RSVP. Then not give your costumers a refund for the double miles they had to add. Will not use U-Haul again, but will use Pike Auto Parts

CHAD O. 
Rating:
1.0

I would NOT recommed this location to anyone. I would recommed people to carry the furniture on their backs before using this location. Tom Beddington has the worst attitude in the world to be in the position that he is in. Please call me if you would like to know what happen.. I got taken by this location!!!!478-951-8303

CHRIS G. 
Rating:
5.0

Always a great experience!!

JENNIFER T. 
Rating:
5.0

Customer did not leave a comment.

JERRY R. 
Rating:
5.0

Customer did not leave a comment.

ALAN P. 
No reviews have been submitted for this location.

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