Kaylin R.
Very nice!!! Would recommend to family and friends
Customer Reviews for Pike PC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Pike PC
Brandon H.
Wash the trailer the outside is dirty
Donald H.
Not a thing everything went flawlessly EZ check in
William B.
Had exactly what I needed. Quick and courteous service.
Adam J.
Easy and fast rental experience with no problems. Thank you!
Wanda V.
He was informative, helpful, and pleasant!
EMILY C.
Very knowledgeable and friendly. Will definitely use again and recommend to friends and family.
Rebecca T.
Great service
Quinton S.
Nothing comes to mind overall a great experience!
Charles M.
Nothing everything was excellent!!
lytelia B.
Great experience!!
Tina M.
Great service & very helpful.
Dylan M.
The truck was not cleaned after last use. I swept and removed trash and floral material prior to moving. Also there were water bottles in the cab.
Josh B.
Awesome customer service, very friendly!
shanetta C.
N/A
Kimberley P.
Nothing at all. After traveling from Odenville to Troy we were very tired and was on a time crunch to get school items moved due to COVID-19. . Pike PC was very helpful during this time of need and went above and beyond to help in anyway he could. He was extremely friendly and very professional. I would recommend this company with all your communication and storage needs. Well done and Thank you for being a great person!!!!
Phyllis G.
Self check in
LISA G.
Nothing ! The Service was exceptional. The Man was Very Professional.... But also very kind. Wonderful Service, Great , Trip.
joann N.
Mr. McNally was very nice & professional. I knew nothing about renting a truck or what to do but he explained it all to me.
kyrielle W.
This place wasn't there for pickup time that was scheduled, with no notice that they would be closed except a sign on the door. I had to reschedule movers because I could not get the truck. I then returned it early and called uhaul to confirm it was returned early, and was charged for the extra day anyway. When I spoke with them to resolve the issue, I was charged a second time and had to file a dispute through uhaul, and when that got me nowhere I filed again through my bank. After 3 months of fighting this, my bank said it was settled and refunded me, then I got yet another charge receipt for the same contract, different amount! If they try to charge my card again I'm filing through both forms again to dispute it and will be posting complaints on every social media I can find. This is on my debit card for an out of town move handling my deceased grandmother's estate, and I had to borrow money to cover the extra charges from uhaul.
Jimmie C.
The rate I requested was $19.95. I registered online. My reservation was for 10:00 a.m. The rep she could not find my order. I had called Mike the day before to let him know my reservation was listed incorrectly (they had 11:00 a.m.). It was not corrected. I was charged for a 20' truck at $29.95; however, we picked up the 15' truck, which I ordered (when Courtney (I believe was her name plugged in 10:00 a.m., she saw my reservation). I emailed requesting credit for the incorrect price. I have not heard anything as of yet. I was disappointed that this location had not honored the rate requested and did not correct their records.
Genevieve O.
Very smooth transaction, from start to finish.
patrick B.
Great customer service
noel K.
Great Service--on all points
James F.
Have confirmed reservation ready for pickup when promised and manager should have returned call.
VICKI F.
Mike was real helpful. I think uhaul needs to give more free miles. After i rented I had to drive 27 miles to load. Everybody dont live in town. I had used most of my miles before I even loaded.
james J.
Much better service than the storage place I called in Troy
betty R.
Friendly and helpful customer service. I have rented a truck from them twice over the last few years.
Cindy L.
This business was very helpful and flexible with my schedule for my local move renting a U haul truck.. thank you!!
ryan T.
The experience was overall exceptional however there was an issue with Electrical equipment when picking up that made it difficult lateron to return the equipment
phillip L.
Was very helpful and was extremely interested
SUSAN S.
GOOD EXPERIENCE
William L.
the owner was very nice and made a couple of concessions to help minimize a BIGGER problem caused by UHAUL TRAFFIC AND SCHEDULING WHO SOMEHOW ERRONEOUSLY CANCELED MY FRIDAY EVENING RESERVATION WHICH COST ME MUCH MORE MONEY AND TIME!!!!! I would appreciate at a minimum payment my $50 reservation guarantee - at a minimum since my move cost me $200 more for having to hire help on Saturday instead of having free friends labor on Friday night as originally planned!!! Also, truck had to be swept before I could use it and had less gas than was on the contract although the owner did adjust the fuel level in the system after I pointed it out to him.
Robert G.
I'm well satisfied.
SAMANTHA M.
This Uhaul rental location is the only one that I will ever use in the future. Mr. Mike at Pike PC is extremely friendly and courteous and I had no problems renting here like I have in the past. He was honest about all charges and recommendations up front and gave the best estimated mileage for me. He is hands down the best!!!
Michael M.
take the vehicle out of service. It rattled my brains loose. i'm hoping all the plate glass i transported are not cracked. that truck is in severe need of maintenance.
lytelia B.
The services I received from the above name, Pike PC, was excellent. I will be referring friends to Pike PC for their hauling needs. GREAT SERVICE!!
CHERLYN OR MATT B.
Mike went out of his way to help me. Stayed late so I could rent equipment. Best customer service I've had with Uhaul!
cassandra C.
I really appreciated the customer service, I received from this location. We had an emergency and needed to rent a trailer. I had to travel 3 hours to this location. To my dismay, they would be closed before I got there. The gentleman was so kind, he explained when I get closed to his area he would meet me there. I was so thankful that he took time out of his busy schedule to accommodate me.
daniel R.
It was a very good experience with uhaul of brundidge, the office was full of people that's always a good sign
Paul S.
Mike at the Main Street Brundidge, AL location was helpful, friendly, and willing to spend the extra time to make sure we had what we needed. DEFINITELY recommend to friends and family.
dena F.
Professional and quick.
Casey L.
He gave us the wrong truck. The gas tank had the wrong amount in it and did not find al of this out until after signing the contract
angela C.
Mr. Mike was awesome in helping. It was a last minute move but he definitely found a way to get me a Uhaul. The move was stressful but with the help of Mr. Mike that was one less issue I had to deal with.
shaquera S.
Dolly
charles M.
Great experience!
Charles C.
Had an online reservation booked but when I arrived for pickup the location (Troy, AL) had sign on door saying they were closed for Christmas. Had to shuffle through uhaul phone system to get help and had to re-route to a different town to get a unit. Agent on the phone (Brenda) applied rate discount and stated that I would receive a $50.00 refund after rental which I appreciated. New location was open and processed my rental with no issues...they were very helpful...I would use them again.
William P.
Excellent customer service!! Great job!
lakesha C.
Nothing
Logan W.
Super sweet and very understanding and helpful!
Christina G.
I was there to drop off the uhaul after hours but I felt completely safe in this location.
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