Customer Reviews for Pike PC
(U-Haul Neighborhood Dealer)

241 reviews

221 N Main St   Brundidge, AL 36010

(334) 735-0013

Office Hours

  • Mon-Fri: 10:30 am–5 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 5/25/2024: Closed
  • 5/26/2024: Closed
  • 5/27/2024: Closed

Services at this Location:

Contact Us

(334) 735-0013

221 N Main St
Brundidge, AL 36010

Services at this Location:

Office Hours

  • Mon-Fri: 10:30 am–5 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 5/25/2024: Closed
  • 5/26/2024: Closed
  • 5/27/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

jason s 
Rating:
5.0

Customer did not leave a comment.

Alexander M 
Rating:
1.0

Says I went 81 miles there’s no way that I went 30 to be honest. They overcharged me 121.73 I’m very unhappy

cecil b 
Rating:
5.0

Great/friendly customer service

kalancria r 
Rating:
5.0

Customer did not leave a comment.

Hunter S 
Rating:
5.0

Pick up and return site gave excellent service

Beverly C 
Rating:
2.0

Customer did not leave a comment.

Kyle B 
Rating:
5.0

Outstanding Service- Very Helpful!

sylvester A 
Rating:
5.0

Customer did not leave a comment.

gilbert l 
Rating:
5.0

Everything was perfect

JEFF L 
Rating:
3.0

It will be a minute before I use uhaual again.

john m 
Rating:
5.0

No improvement needed. Our experience was fast ,friendly and very informative of the dolly we rented.

gregg t 
Rating:
5.0

Customer did not leave a comment.

Ken B 
Rating:
4.0

Customer did not leave a comment.

Mark D 
Rating:
5.0

Customer did not leave a comment.

Tracy L 
Rating:
5.0

Customer did not leave a comment.

JAMES S 
Rating:
5.0

Nothing

JAMES S 
Rating:
5.0

I've been to this location multiple times, I've had excellent service every time.

Calvin B 
Rating:
4.0

The process was easy and convenient...Will use again.

Marlus B 
Rating:
4.0

They were helpful, listened to my concerns. Told me this trailer would be pulled from service until it can checked out and repaired or retired. It's my belief the axles are out of alignment causing the tail whip issue.

ben b 
Rating:
5.0

Customer did not leave a comment.

Amy B 
Rating:
5.0

Everything was good

leroy e 
Rating:
5.0

I don’t have any improvement to add EVERYTHING WAS GREAT!

karen r 
Rating:
3.0

Road side didn't come as they promised I didn't mark yes it marked that on its on it took him 2hours to get to me 😕😕

Leisa T 
Rating:
5.0

Customer did not leave a comment.

Jennifer S 
Rating:
5.0

Customer did not leave a comment.

walter h 
Rating:
5.0

Customer service was excellent! I had no issues with the equipment I used, as it was in great condition and did what it was supposed to do in order for me to complete my task. The only thing I'll add is that it would be great if the price could decrease if you use the equipment for an hour or so, or less but other than this, great company and I would definitely do business here again.

sonia m 
Rating:
5.0

Customer did not leave a comment.

Casey T 
Rating:
5.0

Great service. Thank you.

Gary G 
Rating:
5.0

Customer did not leave a comment.

Derek W 
Rating:
5.0

Nothing everything was excellent.

richard c 
Rating:
5.0

The owner was easy to get along and efficient ,so we could be on our way promptly, I recommend,thx

daniel g 
Rating:
4.0

Customer did not leave a comment.

lerelle g 
Rating:
5.0

Customer did not leave a comment.

lynne d 
Rating:
5.0

I love that clean and spacious yard thanks

Michael G 
Rating:
5.0

Customer did not leave a comment.

Edward T 
Rating:
5.0

Customer did not leave a comment.

Thomas H 
Rating:
5.0

Customer did not leave a comment.

Diamond V 
Rating:
5.0

Customer did not leave a comment.

Shemise M 
Rating:
5.0

Customer did not leave a comment.

Hubert G 
Rating:
5.0

Customer did not leave a comment.

roderick h 
Rating:
5.0

Customer did not leave a comment.

Tiffany F 
Rating:
4.0

Mike has been a good representative of U Haul .

desmond g 
Rating:
5.0

Customer did not leave a comment.

jasmine h 
Rating:
5.0

Customer did not leave a comment.

Laurie T 
Rating:
5.0

Customer did not leave a comment.

Mohamed M 
Rating:
3.0

So, I made my reservations and picked up the Uhaul on a Friday, but was uncertain if I needed 2 days of rental for Sat. Well, I did need a second day. I knew mileage would not be a huge expense because I only made a round trip from Brundidge to Troy and a few trips from my home to the location of my storage, so I declined the insurance coverage. So once I get my bill this representative charged me 14.00 a day for coverage. May be small, but I’m asking for this coverage back and I have him on record with me telling him I don’t need coverage. So be mindful of the hidden fees.

lucretia t 
Rating:
5.0

Customer did not leave a comment.

Erica E 
Rating:
5.0

Customer did not leave a comment.

Kimberly G 
Rating:
5.0

Customer did not leave a comment.

Douglas B 
Rating:
5.0

The gentlemen that was working the place was very helpful and on time. Thank you so much

Patricia H 
Rating:
5.0

The only complaint I have is it was pricey for a one way trip!

james b 
Rating:
4.0

Customer did not leave a comment.

Robert W 
Rating:
5.0

Customer did not leave a comment.

frank m 
Rating:
5.0

Hell Yeah so close to home that's where I needed to be thank you

Michael G 
Rating:
5.0

All my questions were answered and I enjoyed my reservation process because he was friendly and helpful. Will recommend this location above the ones in Troy every time!

symantha s 
Rating:
5.0

Customer did not leave a comment.

Robert W 
Rating:
5.0

Customer did not leave a comment.

DAVID B 
Rating:
5.0

He was the best great customer service very nice 100% recommend

ashley g 
Rating:
5.0

I rent from this location because the owner is so helpful and friendly!

Suzanne C 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Excellent customer service

JAMES P 
Rating:
5.0

IN AND OUT EASILY. THE OWNER THERE LET ME PARK MY PERSONAL VEHICLE THERE WITH NO PROBLEMS. I WOULD GLADLY RECCOMEND TO ANYBODY NEEDING TO GET A UHAUL. HE ALSO KNOWS COMPUTERS AS WELL. HE CAN HOOK YOU UP ON COMPUTER NEED.

Benjamin W 
Rating:
5.0

Customer did not leave a comment.

shantel c 
Rating:
5.0

Customer did not leave a comment.

Lee R 
Rating:
4.0

Customer did not leave a comment.

freddie b 
Rating:
5.0

Customer did not leave a comment.

Richard W 
Rating:
5.0

If you need a U-Haul no better place to go! Very professional, friendly and helpful! Thank you Mike!!!

Woodrow J 
Rating:
5.0

Customer did not leave a comment.

Breanna W 
Rating:
4.0

Customer did not leave a comment.

arlie B 
Rating:
5.0

Keep doing what you are doing

Sarah S 
Rating:
5.0

Customer did not leave a comment.

richard t 
Rating:
5.0

Customer did not leave a comment.

Marcus G 
Rating:
5.0

Customer did not leave a comment.

Michael S 
Rating:
5.0

Customer did not leave a comment.

robert c 
Rating:
5.0

Customer did not leave a comment.

david p 
Rating:
5.0

Customer did not leave a comment.

Shani C 
Rating:
4.0

Was not giving all the paperwork and was not told was apart of my contract if I was to have issues with certain things, I probably will never use UHaul again, will be in contact with customer service tomorrow to see if I can get some resolution.

Ladestin P 
Rating:
5.0

Customer did not leave a comment.

Nathan S 
Rating:
5.0

Customer did not leave a comment.

franauria f 
Rating:
3.0

Out of the way for the intended pickup location which was Troy, AL.

Matthew M 
Rating:
5.0

Customer did not leave a comment.

DARRELL P 
Rating:
5.0

The owner was great! Very personable and kind.

DAKOTA C 
Rating:
5.0

Customer did not leave a comment.

FLORENCE G 
Rating:
5.0

I feel that the customer service was really nice. Nothing needs improvement

LAKEISHA M 
Rating:
5.0

Customer did not leave a comment.

CALVIN B 
Rating:
5.0

Great experience

SHAQUETTA J 
Rating:
5.0

Mike was the best! I was in and out in about 10 minutes. This location is clean, neat and very organized. Great place.

WILLIAM S 
Rating:
5.0

Super nice guy. Very pleasant to work with.

TERRY M 
Rating:
4.0

Customer did not leave a comment.

Lee H 
Rating:
3.0

Customer did not leave a comment.

Elizabeth D 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G 
Rating:
5.0

Customer did not leave a comment.

ANTHONY S 
Rating:
5.0

Customer did not leave a comment.

GORDON B 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY B 
Rating:
5.0

Customer did not leave a comment.

WILLIAM O 
Rating:
3.0

I had a positive experience.

BEVERLY C 
Rating:
3.0

Customer did not leave a comment.

Cheryl G 
Rating:
5.0

Customer did not leave a comment.

RITA C 
Rating:
5.0

Great customer service

ALGERNON C 
No reviews have been submitted for this location.

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