Dear U-Hual, To my understanding I was given miles 485 plus and extra 1 day information change,I bring check for the extra Miles 30 , please explain please thank you ....etc. 06-22-26-2025 /. I returned 06-22-27-2025 above 3:30pm on a Friday evening , my drops was HOBB Mexico but it was changed to Seminole Texas, and my storage is in HOBB Mexico, and the information needed road assistant, I leave the U-Hual at 4:30 pm on the 0623-2025. At that area everything was changed, please explain I was given 30 extra Miles and a extra day plus 50.00 credit I have not received my refund yet, My rangement account was 06-22-26-2025. San Antonio to HOBB Mexico dropped off, but they changed the information....etc please explain? 0702-2025 I have not received any damages yet returning response for the kind of company service I was given, please explain, thank you so much Linda / 07-02-2025. / 6:00am send me the information on my account email hellolove2623@gmail.com or call me when you're available thank you again/ explain... etc .
LINDA B
Customer Reviews for Pilgrim Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
compute was slow,there was no paper for the printer
ERNEST RThe truck smelt like B.O. and cat pee. Road with the windows down from Midland Tx to Yuma Az. 1100 miles.
Payton MVery professional
TOBIN WEverything is good.
JESUS GEquipment was dropped off with no personnel interaction.
Christopher ESuper quick and easy dropoff.
REBECCA MNo one there when I had reservation for pick up. Called several times and even uhaul customer service couldn’t reach the person that was supposed to be there. Cost me over an hour of valuable time before our 6 hour trip with trailer.
BRIAN FSupport person was not giving the tools to do her job. Could not help to unhook trailer. No jack on location. Computer not working.
ROBERT FVery satisfied.
Etola C