Customer Reviews for Pine Hill Rentals
(U-Haul Neighborhood Dealer)

59 reviews

919 Declark St   Beaver Dam, WI 53916

(920) 885-3450

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–11 am
  • Sun: Closed

Services at this Location:

Contact Us

(920) 885-3450

919 Declark St
Beaver Dam, WI 53916

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–11 am
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

George A. 
Rating:
5.0

Customer did not leave a comment.

JAMES K. 
Rating:
5.0

Customer did not leave a comment.

Bobbi B. 
Rating:
5.0

I used thos location as it is across the street from me. I did not need to drive through town. I am upset that U-Haul wanted to move my pick-up all over. Rich was wonderful and pleasant to do business with

Robert H. 
Rating:
4.0

Customer did not leave a comment.

Jacob K. 
Rating:
1.0

Horrible customer service from the Uhaul customer service department. Could not get the key and customer service was of no help. The truck leaked water and it was storming that day. The windshield wipers did not work either. Very frustrating experience!!!!!

Joseph Y. 
Rating:
5.0

CLEAN YOUR VEHICLES I HAD TO PAY $$$$$ AT THE CAR WAS TO CLEAN THIS FILTHY BEAST. I SHOULD SEND YOU THE CLEANING BILL.

John B. 
Rating:
5.0

Customer did not leave a comment.

Mike H. 
Rating:
5.0

Trailer had loose wheel bearings. Had to exchange it at a different location.

Ryan S. 
Rating:
5.0

I dont remember his name but the man that helped me at this location went out of his way to make sure i had everything i needed. Would definitely recommend

Tyler G. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey D. 
Rating:
5.0

Customer did not leave a comment.

Cindy M. 
Rating:
3.0

Customer did not leave a comment.

Ted B. 
Rating:
5.0

Everything was good

Wleh B. 
Rating:
5.0

I will be renting a truck in the near future!!! I couldn't be happier with my service!!

NATHAN B. 
Rating:
5.0

Customer did not leave a comment.

Anthony B. 
Rating:
5.0

The service was terrific!!!! I'll definitely will be back!!!

Nathan B. 
Rating:
3.0

Customer did not leave a comment.

Richard M. 
Rating:
4.0

Only missing a burned out light (small) on rear left tire well.

Pamela G. 
Rating:
5.0

Great operation, quick and very personable!

Michael W. 
Rating:
5.0

Customer did not leave a comment.

Patrick R. 
Rating:
5.0

Great customer service!

Nathan B. 
Rating:
5.0

Customer did not leave a comment.

Roger S. 
Rating:
5.0

A very helpful and respectful person

Brendan M. 
Rating:
5.0

Customer did not leave a comment.

Samuel H. 
Rating:
1.0

Customer did not leave a comment.

Dimara R. 
Rating:
5.0

Customer did not leave a comment.

Matt W. 
Rating:
4.0

Customer did not leave a comment.

Howard S. 
Rating:
3.0

In the email from Uhaul I was given an address to drop off the trailer. But in the paper work was a different address to drop off the trailer. I went to both addresses to drop the trailer off. The first one said it was all full up to take it to the other uhaul location. Once I arrived at the second Uhaul place no one was there it was close to lunch time. I called the number on the paper work and was told I could just leave the trailer there.

Bessie B. 
Rating:
1.0

I got there at 11 the lock wouldn't open to the truck I waited probably an hour then I had to go to Park Avenue to get one there it took almost 2 hours wasn't happy

Susan K. 
Rating:
5.0

Customer did not leave a comment.

Gain L. 
Rating:
2.0

Customer did not leave a comment.

Maria D. 
Rating:
1.0

Planned my day to arrive during the locations listed business hours. Arrived 30 minutes before closing time to find the place locked up tight, no one to assist me. I am retired and hurt my back removing the trailer from my truck. It is because of this that I will never used U-Haul again.

Donald S. 
Rating:
5.0

Customer did not leave a comment.

Tony K. 
Rating:
4.0

An unmanned location, and the 24/7 app basically doesnt work, so it took about an hour to call U-Haul, get to the right people, make the pickup. May have been better to pick up from a manned location. The truck worked well, the app doesn't work - even the u-haul people I contacted via phone said so, and directed me o. the website

Charles K. 
Rating:
5.0

Customer did not leave a comment.

RANDAL H. 
Rating:
5.0

Customer did not leave a comment.

WESLEY H. 
Rating:
4.0

There was a last minute change of location for the pickup. I caught the text message and adjusted, but the Beaver Dam location did not get it in time. This caused a delay, but once the manager of the location was made aware everything went very smoothly.

Sean F. 
Rating:
4.0

Customer did not leave a comment.

DAVID S. 
Rating:
4.0

The issue is with your 24/7 system it took over 2 hours and a number of transfers to get to the lock and key

Nicole G. 
Rating:
5.0

Customer did not leave a comment.

Patrick H. 
Rating:
5.0

Nothing keep doing what you are doing! This is the second time using this sight and both time was great service! Very excited to be your 100th customer!

Brian S. 
Rating:
5.0

After hours drop off

Russell G. 
Rating:
4.0

Site was down when picking up. Very poor customer service over the phone during that time

MICHAEL N. 
Rating:
5.0

Staff was friendly and helpful. The equipment was ready to go when I arrived

HAROLD R. 
Rating:
3.0

I used the mobile pick up and drop off and I had so much trouble with it that I wanted to cry from frustration. I will never use that part again.

Karen B. 
Rating:
5.0

Nothing. Everything was great. Staff went above and beyond to assist us.

Mark J. 
Rating:
5.0

I can't imagine uhaul being able to improve the experience. Uhaul did everything they could to make the experience a positive one..

CHRISTY S. 
Rating:
5.0

Customer service was excellent. The truck was ready and waiting when we arrived. We would highly recommend them. We were very happy with everything.

RALPH P. 
Rating:
4.0

Customer did not leave a comment.

James H. 
Rating:
1.0

They charged too much truck wasn't at the location had to drive over 50 miles to get it. Charged for 3 days on a rental that took only one day. Charged more because truck was picked up on Saturday then didn't have storage on other end . Had to drive to different location for storage . Worse experience ever nothing went right.

VINCENT E. 
Rating:
5.0

Customer did not leave a comment.

Keith O. 
Rating:
5.0

It was a great experience I will only use uhaul and will always recommend it to everyone it made my move a hundred times easier.

Nicholas D. 
Rating:
5.0

Would recommend this uhaul business excellent person to work with on return to bad the place in Arizona was not that way

sadra L. 
Rating:
3.0

Had issues with the 24/7 share. Didn't have an option to pick up my original reservation, so I had to call U-Haul and make a new reservation to pick up the truck

LIAM G. 
Rating:
5.0

Customer did not leave a comment.

james N. 
Rating:
5.0

Customer did not leave a comment.

BRIAN S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER K. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top