Customer Reviews for Pinkys Feed Storage & More
(U-Haul Neighborhood Dealer)

580 reviews

3218 S FM 548   Royse City, TX 75189

(972) 635-2776

Hours

  • Monday
    9 am–6 pm
  • Tuesday
    9 am–5 pm
  • Wednesday
    9 am–6 pm
  • Thursday
    9 am–5 pm
  • Friday
    9 am–6 pm
  • Saturday
    8 am–6 pm
  • Sunday
    9 am–12 pm

Services at this Location:

Contact Us

(972) 635-2776

3218 S FM 548
Royse City, TX 75189

Services at this Location:

Hours

  • Monday
    9 am–6 pm
  • Tuesday
    9 am–5 pm
  • Wednesday
    9 am–6 pm
  • Thursday
    9 am–5 pm
  • Friday
    9 am–6 pm
  • Saturday
    8 am–6 pm
  • Sunday
    9 am–12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Trailer should have had blocks and a jack to go with the rental.

Robert E. 
Rating:
5.0

Customer did not leave a comment.

Sidney R. 
Rating:
5.0

Customer did not leave a comment.

Juan A. 
Rating:
5.0

Pinky's is like seeing and old friend only you're making new ones! They treat you like family and my experience with Chris and Danny is smooth and fast! Pinky's Feed and U-Haul FM 548 Royse City.

Susan R. 
Rating:
5.0

Customer did not leave a comment.

Lian S. 
Rating:
5.0

This is my first time there, Danny and Chris are pure joy to work with. Busy? Don't worry they will keep things moving fast and keep you chatted up. Will always go to them.

Mary O. 
Rating:
5.0

Customer did not leave a comment.

Jason C. 
Rating:
5.0

Awesome experience

Sean M. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Don G. 
Rating:
5.0

Great customer service!

tara W. 
Rating:
5.0

The pick up and drop off locations were great. My issues are with the new hitch system on the trailers. Worst towing trailer I've ever towed. It rattled constantly for the 7hr trip. Was loud and jerky. U-Haul trailers used to be smooth, stable and quiet. Not any more

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Sharon R. 
Rating:
5.0

Customer did not leave a comment.

Mike I.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

kim W. 
Rating:
5.0

Customer did not leave a comment.

STEVEN M. 
Rating:
5.0

AAAA++++ Couldn't have been any better, Great guy to do business with

James R. 
Rating:
4.0

It was great!

Marilyn D. 
Rating:
5.0

Customer did not leave a comment.

Steven K. 
Rating:
5.0

Customer did not leave a comment.

Joy M. 
Rating:
5.0

Great customer service friendly staff

JOHNNY M. 
Rating:
5.0

Customer did not leave a comment.

Kevin L. 
Rating:
5.0

Customer did not leave a comment.

Jill M. 
Rating:
2.0

Customer did not leave a comment.

Dan A. 
Rating:
5.0

This is the best location in the whole Dallas area.

Chris R. 
Rating:
5.0

Chris is the best uhaul renter that I have ever dealt with. Friendly and fast. I have had him go out of his way to help me out on more than one occasion and I greatly appreciate it. That is why I will only rent from this location if I have a choice.

Kyle T. 
Rating:
5.0

Was in and out quick.

Shawn V. 
Rating:
5.0

I had to self leave the vehicle no personnel was available

Lee G. 
Rating:
1.0

Order 2 dolly's that didn't come with the UHaul! Tried calling 5 times no one answered! Had to drive around looking for 2 dolly's that i had to end up paying for on top of paying for the dolly's that i never received! Never got refunded

Blake L. 
Rating:
5.0

Customer did not leave a comment.

Damon A. 
Rating:
5.0

The staff was great! Very honest crew and would rent from them again!

Andrea B. 
Rating:
4.0

Customer did not leave a comment.

faviola P. 
Rating:
5.0

Customer did not leave a comment.

Perry H. 
Rating:
5.0

Customer did not leave a comment.

Jay J. 
Rating:
5.0

People are extremely helpful and friendly.

Danny D. 
Rating:
5.0

Customer did not leave a comment.

Susan C. 
Rating:
5.0

Honest, knowledgeable & help in any way they can

Bret M. 
Rating:
1.0

The accepted contract had the address to pick up 26' truck. When my driver arrived they sent him to another location and the truck was only a 22' truck. No one notified me about changes. On the Thursday confirmation all was fine. This delayed costed me $350 plus time. Being shorted the size of the truck. Causes us to return another day to complete the job.

Bartlett W. 
Rating:
5.0

Customer service was great---professional, courteous, friendly with thorough instructions for return of equipment. The truck was clean and ran great. The radio did not work----could just need an antenna? Overall; very satisfactory experience.

GARY C. 
Rating:
5.0

Great service and very easy process

Gerardo G. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Excellent customer service! Great experience at Pinky's - highly recommend.

RuthE W. 
Rating:
5.0

The experience was great, I will use again and recommend to everyone. Wonderful and attentive staff, nice to use a local service with such friendly and helpful people!! Pinky's in Royse City is A++

lorene C. 
Rating:
5.0

Customer did not leave a comment.

Travis R. 
Rating:
5.0

Customer did not leave a comment.

william E. 
Rating:
5.0

Customer did not leave a comment.

Kristi L. 
Rating:
4.0

Customer did not leave a comment.

Susan C. 
Rating:
5.0

The people were very nice and firendly.

Stephen C. 
Rating:
3.0

Customer did not leave a comment.

Kathy S. 
Rating:
5.0

Customer did not leave a comment.

lana D. 
Rating:
5.0

Our “professional”movers were a disaster, leaving us at age 70 & 69 to make several trips across Dallas to complete our move. We had to keep our Uhaul truck way past our reserved time, but the wonderful people at Pinky's were so helpful and understanding!! Make the drive to Royse City to get your rental equipment!!! These guys are the best!!!

Pam M. 
Rating:
5.0

Customer did not leave a comment.

Lori R. 
Rating:
4.0

Customer did not leave a comment.

Randy H. 
Rating:
5.0

Customer did not leave a comment.

Wesley W. 
Rating:
3.0

Customer did not leave a comment.

CHELSEY T. 
Rating:
5.0

Customer did not leave a comment.

Keith W. 
Rating:
4.0

Worked best for our needs

John M. 
Rating:
4.0

Customer did not leave a comment.

Jeff C. 
Rating:
4.0

Customer did not leave a comment.

gary N. 
Rating:
5.0

Customer did not leave a comment.

Tiffany G. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
2.0

Even though it was a gauranteed reservation, upon arriving was told that it was not available. Was told it was stolen. I waited and just so happened someone returned one. Another customer was upset that I was to receive the trailer and got into a heated discussion with the emplyees. After she left, the employees continued to bad mouth that customer in front of me and other customers. Thought it was pretty inappropriate.

STEVEN M. 
Rating:
5.0

Nobody was there but when they got back they processed the drop off immediately.

Brian B. 
Rating:
5.0

The guy here is always friendly and helpful

Craig A. 
Rating:
3.0

The rental app does not work well. My reservation was extended and drop location changed but when I went to drop off it was trying to force me to go to the original drop off location. The app would not allow me to change it. It sucks to be on hold for over 30 minutes while waiting to drop off a uhaul. And your chat support is a joke left the screen for a minute or two to try to find some locations in the area and came back to find it had been dropped.

William H. 
Rating:
5.0

Customer did not leave a comment.

Larry A. 
Rating:
5.0

This gentleman was very easy to work with, and gave me a discount for having to relocate pick-up. Thanks again!

Marc M. 
Rating:
5.0

so friendly and helpful he was even there late and helped unload trailer when I got back

JOE M. 
Rating:
5.0

fantastic , friendly service

Chris A. 
Rating:
5.0

Customer did not leave a comment.

Luis Enrique T. 
Rating:
5.0

Customer did not leave a comment.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

Sidney R. 
Rating:
5.0

Send them to Pinky's

PEDRO S. 
Rating:
5.0

Customer did not leave a comment.

william W. 
Rating:
5.0

Customer did not leave a comment.

RIchard P. 
Rating:
5.0

My original reservation was at a Rockwall, TX location. They didn't have it there. After a few phone calls by your representative, another location had a smaller truck available. We weren't happy about that. The manager (on the phone) said that they would give us a $50 credit for the inconvenience. He found a truck for us in another town. We went to the Royse City, TX location. I told the guy what took place & about the $50 discount. He said he would give me the discount. After my husband returned the truck, the guy told my husband he didn't give us the discount - even though he knew the local manager said we would get it. I'm not sure why he didn't honor the manager's discount. Is this something you could help us with? A company that doesn't keep their word will no longer have my business.

Felipe O. 
Rating:
5.0

The service was great and the trailer was in great condition.

Tim C. 
Rating:
5.0

Customer did not leave a comment.

Adebola A. 
Rating:
5.0

.

Lynn F. 
Rating:
5.0

Awsone place to get a rental

Claude C. 
Rating:
5.0

Very good. And very friendly

Andy D. 
Rating:
5.0

Customer did not leave a comment.

Dylan W. 
Rating:
5.0

Very friendly and helpful.

MICHAEL N. 
Rating:
4.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

lyster C. 
Rating:
5.0

Issue with the AC/Heat control. It was stuck and couldn't get it to shut off. Other than that everything was great

Sherri J. 
Rating:
5.0

Thank you to the folks at this location for being up front an honest about the issues they've seen. I will use them for feed if I need any, but will not be providing Uhaul any more service.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Brent K. 
Rating:
5.0

Customer did not leave a comment.

diane P. 
Rating:
5.0

Great customer service - quick to get in and out onto the road.

Christopher L. 
Rating:
5.0

Pinky's was a great place. Will definitely use them again. Could not be more pleased!

Deena G. 
Rating:
1.0

I rented the vehicle on Sunday from 10A till 10 PM & was charged $20 for after hours return which doesn't make sense when renting on a non business day. During the rental process, I paid for the gas option, & the location told me that there is no gas option & charged $54 for fill up when the truck wasn't full when we picked it up.

Jan W. 
Rating:
5.0

Customer did not leave a comment.

Johnny L. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

Doug K. 
Rating:
5.0

Customer did not leave a comment.

Adam O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy P.  |  Overall Experience 
Rating:
5.0

Danny and his team were Very professional and helpful

wesley D. 
Rating:
5.0

Fantastic experience

Jeffrey G. 
Rating:
1.0

Customer did not leave a comment.

Andrew Y. 
Rating:
5.0

Nothing, everything was great. Will definitely return if I need to rent again

WAZIM R. 
Rating:
5.0

Staff was very helpful and friendly. Great fully, they also had a truck available too.

Tim I. 
Rating:
5.0

Customer did not leave a comment.

Brandon A. 
Rating:
5.0

None

David M.  |  Overall Experience 
No reviews have been submitted for this location.

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