The lady at the desk was very nice and friendly, however, they wrote fuel as 3/4 even though it was less, there were no blankets that i ordered and had to stop at different location for them
TOMER H
Customer Reviews for Pinnacle PS Site Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location is great. The staff is friendly and very helpful. The app still has a lot of issues! It often kicks you out when you go to enter how many miles you estimate you’re going to drive - and then you have to start at the beginning of the Pick Up my Truck process again. Also, the app will often not accept/recognize the drivers licence photos. For this rental, I attempted uploading the photo about 8 times - with no success. I did the chat through the app to try and resolve this. Was not helpful! The CSR just asked me to take the photo again. Was not a good experience.
Tracy VI’ll never use them again
IHOR K