I went to Pioneer gas bar in Sunderland. The worker took an hour and a half to give me my truck because he was serving customers at the same time for gas. I asked him if I could drop the truck off at a closer U-Haul he said yes drop it there and put your keys in the box. Which I did I dropped it off in Port Perry Ontario. My bill is massive $370. I’m really not sure what they charge me but I only went 74 miles and my rental was 29.99. Because the worker told me I could drop it off at a closer U-Haul. I think they’re charging me at least an extra day because I didn’t take it back there, but I asked them can I drop it off and he said yes. Could somebody please call me? My name is patricia smith. My cell phone number is 416-414-2157. Thank you.
Paticia S
Customer Reviews for Pioneer Gas Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Picked up the Vehicle. The owner had a difficult time setting up the pickup. Took pictures of vehicle and picked up. Charged a cleanup fee of 25 dollars but only drove to the location and unloaded. Single driver and left the vehicle as picked up.
John RDon’t charge 1$ per km that’s absolutely ridiculous. You should change your system to ask where you’re taking the truck from and going to and charge a reasonable rate based on that. 1$ per km is outrageous
MATTHEW M