Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was dropped off on the weekend and there was no one there to check the rental back in.
DAVID K
Rating:
5.0
Super nice people. Equipment worked great. Definitely will rent from them again
ron g
Rating:
3.0
Great service at both ends of my trip
8Equipment is well maintained. I y
TERRY M
Rating:
5.0
Customer did not leave a comment.
CLYDE W
Rating:
5.0
Customer did not leave a comment.
DANIEL M
Rating:
5.0
They were very helpful and quickly check my truck in when I was finished. They were a pleasure
TIMOTHY W
Rating:
5.0
Easy drop off,in and out in 10 minutes. Highly recommended place for your U haul needs.
Lester P
Rating:
4.0
Customer did not leave a comment.
C C
Rating:
1.0
The entire driveway and lot was a solid sheet of ice. I slipped and fell when I got out of my truck and another time walking around the uhaul trying to get pictures.
Duane W
Rating:
5.0
Customer did not leave a comment.
john g
Rating:
5.0
Especially want to call out the excellent care and attention from Daniel Mosier. My family and I drove 8 hours with this trailer attached to our car and felt confident that we would be ok. Thank you!
SUSAN Z
Rating:
5.0
Customer did not leave a comment.
ROGER E
Rating:
5.0
They were great to work with, had trailer delivered to them to make my trip happen over holiday week
JAMES W
Rating:
3.0
Customer did not leave a comment.
CARL M
Rating:
5.0
Customer did not leave a comment.
ANDREW J
Rating:
4.0
Customer did not leave a comment.
ROGER E
Rating:
5.0
Customer did not leave a comment.
Kristofer K
Rating:
5.0
Customer did not leave a comment.
JAY F
Rating:
4.0
Customer did not leave a comment.
STEVEN S
Rating:
5.0
Customer did not leave a comment.
MARSHA U
Rating:
5.0
Customer did not leave a comment.
CRIG Y
Rating:
5.0
Customer did not leave a comment.
Jason J
Rating:
5.0
Great service!
Richard C
Rating:
5.0
Again the personal touch was much appreciated
Jerry H
Rating:
5.0
Everything was great, thank you!
Raymond F
Rating:
5.0
Customer did not leave a comment.
tim l
Rating:
5.0
Customer did not leave a comment.
Jason S
Rating:
5.0
Customer did not leave a comment.
Darleen S
Rating:
5.0
Good move thanks
Funair L
Rating:
4.0
Customer did not leave a comment.
Ed W
Rating:
3.0
Customer did not leave a comment.
Vincent T
Rating:
5.0
Customer did not leave a comment.
Mary P
Rating:
5.0
Customer did not leave a comment.
Larry B
Rating:
1.0
Customer did not leave a comment.
Christopher C
Rating:
5.0
Customer did not leave a comment.
robert d
Rating:
5.0
Customer did not leave a comment.
AMY B
Rating:
5.0
Customer did not leave a comment.
David W
Rating:
4.0
Customer did not leave a comment.
David B
Rating:
5.0
Customer did not leave a comment.
Larry B
Rating:
5.0
Customer did not leave a comment.
Marlon V
Rating:
5.0
Customer did not leave a comment.
tim l
Rating:
5.0
Please continue to send renters to Pinsters in St.Marys PA. I was in and out in minutes!! Excellent service.
Nicole H
Rating:
4.0
Customer did not leave a comment.
Jessica Z
Rating:
5.0
Customer did not leave a comment.
Henry W
Rating:
5.0
will use again thanks
greg c
Rating:
4.0
Customer did not leave a comment.
william a
Rating:
5.0
WOW. Chris and a big man with tattoos helped me and they were vary nice and polite. Evey time I called they helped me and there were no problems. They really helped me out a at pickup and hooked me up. I am not kidding I Have Never Had That Good Of A Service Ever!!! Anywhere! Thanks. There are no improvements needed at that location. WOW!
Mike G
Rating:
5.0
Customer did not leave a comment.
raymond b
Rating:
5.0
Customer did not leave a comment.
Josie W
Rating:
5.0
Customer did not leave a comment.
DONNA S
Rating:
5.0
It’s all good
Matthew B
Rating:
1.0
Rented a normal dolly, appliance dolly and 2 furniture dollies. Didn't receive any of them but was still charged for them. Shouldn't charge customers for equipment and service not rendered.
Christopher D
Rating:
4.0
Definitely check the tires of car transporter trailer, because I had a almost completely flat tire, realized after driving for 2 hours in Pennsylvania when we stopped at a gas station for our u-Haul truck refueling, but after putting air it was good until Florida, then sitting overnight it lost air again before I return the truck and transport trailer.
PERSAL A
Rating:
4.0
Customer did not leave a comment.
DARYL W
Rating:
5.0
Customer did not leave a comment.
Jennifer M
Rating:
5.0
No problem whatsoever very quick and efficient
tim l
Rating:
5.0
Customer did not leave a comment.
Richard K
Rating:
3.0
Customer did not leave a comment.
JOLENE M
Rating:
5.0
Customer did not leave a comment.
Terry R
Rating:
5.0
real nice people
faith j
Rating:
5.0
Customer did not leave a comment.
Theodore K
Rating:
5.0
Customer did not leave a comment.
Ralph G
Rating:
4.0
Reserved a 15' truck over a week in advance. Got called the day before by U-Haul to be told my location did not have I had to travel to different location over 1/2 away.
When I said no,they offered us a 26' for same price as 15'. I accepted as I did not have much choice and all went well except I had a 1/2 truck load, but much better than being short if space.
Steven R
Rating:
4.0
Very nice I had to keep truck late and no problems
James C
Rating:
1.0
Customer did not leave a comment.
Brandon S
Rating:
5.0
Pistners are always ready for us at election time! They are great. We use the trucks to deliver/pick-up our voting machines and supplies. Great Job!!!
Brenda M
Rating:
5.0
Customer did not leave a comment.
ed b
Rating:
5.0
Customer did not leave a comment.
Adam E
Rating:
5.0
Customer did not leave a comment.
ryan s
Rating:
4.0
Customer did not leave a comment.
Anna A
Rating:
3.0
I rented 2 dollies, got charged for them, but didn't get them. Place was closed, so there was nothing I could do about it. Won't make the mistake of renting additional equipment again.
Dawn M
Rating:
5.0
Customer did not leave a comment.
Kayla B
Rating:
4.0
Very good
Raul M
Rating:
5.0
Friendly and efficient service. Great dealer!
Bob K
Rating:
5.0
Customer did not leave a comment.
thomas w
Rating:
3.0
Customer did not leave a comment.
Steven W
Rating:
4.0
The vehicle was well maintained, no issues with that. It could have been a little cleaner considering this was during covid issues. The owner was VERY helpful, friendly, and very knowledgeable of the area.
Albert T
Rating:
5.0
great people yto work with
Christopher P
Rating:
5.0
nice place
rob s
Rating:
5.0
Customer did not leave a comment.
William D
Rating:
4.0
Customer did not leave a comment.
Rachel B
Rating:
5.0
Great service, very knowledgeable.
ron d
Rating:
5.0
Customer did not leave a comment.
Charles P
Rating:
1.0
Set up contract to be in kane was told to go to st marys which is 40 miles away. Then was told i had to return to st marys. I should have been able to return and pick up in kane. I recommend going back to making sure you get a uhaul at prefered place and dropping off at any uhaul facility like it was before
