Customer Reviews for Piston Thrift Store
(U-Haul Neighborhood Dealer)

93 reviews

8 valley W Dr Ste 7   Dickson, TN 37055

(615) 441-6608

Hours

  • Mon–Sun
    9 am–4 pm
Special Operating Hours
  • 12/4/2022: 11:30 am - 4:00 pm

Services at this Location:

Contact Us

(615) 441-6608

8 valley W Dr Ste 7
Dickson, TN 37055

Services at this Location:

Hours

  • Mon–Sun
    9 am–4 pm
Special Operating Hours
  • 12/4/2022: 11:30 am - 4:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Franklin F. 
Rating:
4.0

Customer did not leave a comment.

Shawn S. 
Rating:
5.0

Customer did not leave a comment.

elvin S. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

MARK M. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

They were friendly, quick & professional. We will rent from Piston again.

William M. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
4.0

Customer did not leave a comment.

GLENN I. 
Rating:
5.0

Customer did not leave a comment.

john P. 
Rating:
3.0

This was our 3rd time to rent using the app and 3rd time it didn't work correctly.

Larry R. 
Rating:
5.0

Customer did not leave a comment.

ALENA H. 
Rating:
5.0

Super easy to rent. Owner hooked everything up for me! This is the second time I've rented from them and both times were wonderful. Highly recommend.

Chelsea T. 
Rating:
4.0

Customer did not leave a comment.

Kendra W. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

john P. 
Rating:
5.0

Customer did not leave a comment.

Jesse L. 
Rating:
4.0

Customer did not leave a comment.

Harvey C. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Had a very good experience with this place. The owner was very nice and helpful. No hidden fees. We were charged exactly what he said. I would definitely come back here again if I needed another uhaul!

Christine I. 
Rating:
5.0

Was very pleased with the staff. I feel they went up and beyond to make sure I was taken care of. If I need a uhaul in the future I will definitely use them.

Ken P. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Very friendly and fast, no problem at all!!

christy W. 
Rating:
5.0

Customer did not leave a comment.

Rhett M. 
Rating:
3.0

Customer did not leave a comment.

christopher B. 
Rating:
5.0

Customer did not leave a comment.

robert B. 
Rating:
5.0

Customer did not leave a comment.

Dan H. 
Rating:
1.0

The address uhaul gave provided is nowhere near the actual location and when you google the location it takes you down the street luckily I noticed some uhauls of the road so I found it but very poor directions

Trey D. 
Rating:
3.0

It was nearly impossible to find this place and the auto transport had a bad right tire wench. I had to retighten it three times during my trip, which meant I had to untangle it first. It was the worst piece of equipment I dealt with.

Jeff K. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
4.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

Very friendly, knowledgeable and went beyond expectations in helping with my rental. Will always go back there for my rental needs

Lance M. 
Rating:
5.0

Owners were very pleasant and made the rental a breeze to go through.

Tamara T. 
Rating:
5.0

It would be helpful to summarize exactly how to order and navigate the site. Too much visual clutter on the site

Teayl J. 
Rating:
3.0

This was not my intended pick up spot! U-Haul as a company has major issues!! This location was fine but U-Haul itself is so messed up I never want to rent from them again!

joshua I. 
Rating:
4.0

Customer did not leave a comment.

Melanie P. 
Rating:
5.0

Customer did not leave a comment.

hal J. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
1.0

Take better care of the vehicles that people are using

jack V. 
Rating:
3.0

Customer did not leave a comment.

Gabe A. 
Rating:
1.0

Over charged me 109.55 they are a scam don't go here I contacted Uhaul and they are investigating because they charged me separately from our contract

GALEN M. 
Rating:
5.0

Customer did not leave a comment.

Pam R. 
Rating:
5.0

I was very satisfied. Everything was explained well and in order. Nice folks.

Jill T. 
Rating:
5.0

Great service and nice people

joe S. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS H. 
Rating:
5.0

Customer did not leave a comment.

Ryan H. 
Rating:
5.0

I've already told people about these sweet, caring people!!! They're really good hearted nice people that go beyond their way to help you!!!

betty D. 
Rating:
1.0

The location smelled horrible. The employees were very nice but there were definitely a few cats living in the establishment.

Amy H. 
Rating:
3.0

Hard to get to.

WILLIAM H. 
Rating:
4.0

The place was kind of smelly

seth R. 
Rating:
5.0

Have better communication with the dealer. We had agreed with some from uhaul to tow an empty unit to our destination. YGD dealer neither knew of it nor had the unit on the lot.

DUDLEY E. 
Rating:
5.0

The representative was most accommodating to me. He explained and informed me about the rental process Thanks for a good experience.

THEODORE H. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS L. 
Rating:
5.0

They were extremely helpful answering our questions and helped us through the process of what size truck we needed!

DONALD E. 
Rating:
5.0

Customer did not leave a comment.

THOMAS S. 
Rating:
5.0

Customer did not leave a comment.

GARY C. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Nothing! Everything was smooth and quick. Very friendly!

JAMIE M. 
Rating:
3.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Very courteous and excellent service.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER A. 
Rating:
5.0

Customer did not leave a comment.

Chris A. 
Rating:
5.0

Location a little difficult to find. But owners were incredibly nice and communicative via text and phone. They explained how to get there. But maybe a little more signage would help others in the future.

Chris A. 
Rating:
3.0

Good experience

MATTHEW W. 
Rating:
5.0

They were excellent! Thank you Dana!

ROBERT M. 
Rating:
3.0

Customer did not leave a comment.

Mathew M. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Maliyah M. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Zachery A. 
Rating:
5.0

Customer did not leave a comment.

James Z. 
Rating:
5.0

My destination location was destroyed by a flash flood and had a truck load of household items, as was the return location for the Uhaul truck. I was given extra days and mileage to not only fine alternate an storage facility, but allowed me to use the truck past the return date to haul and relocate my damaged items already in the destroyed storage facility, which was 3 units. Thank you very much for your understanding and help in my time of need, as we lost half of our house hold items but were able to relocate the salvaged items!

EDWARD R. 
Rating:
5.0

Customer did not leave a comment.

DANA RAE L. 
Rating:
4.0

Customer did not leave a comment.

Miguel G. 
Rating:
5.0

Customer did not leave a comment.

FRIDAY A. 
Rating:
5.0

The customer service was excellent! Dana went above and beyond to make sure it went smoothly. We needed to pick the truck up in the early morning (before opening) , she called us to let us know the truck was upgraded because the size we wanted wasn't turned in. she answered our call when the online check-in didn't work (because of the early pickup). She found an open uhaul location to return the truck when the one we went to was closed. Thank You Dana, you were fantastic !

Gary C. 
Rating:
5.0

The person was very professional. He knew the office real well. He told me the information that I needed to know. He cause a lot of stress to be lifted off my shoulders. I will use this office, again. Please reward the young worker! Major Hamilton

JAMES H. 
Rating:
3.0

Hard to find

BUFORD C. 
Rating:
3.0

Customer did not leave a comment.

Micah S. 
Rating:
1.0

I was given a truck that had a check engine light on. When I called to inquire I was told that it had been in the last few times it was rented and was due to bad gas in there area. The issue with the truck caused me to use over 300 dollars in gas gettimg only 7.2 miles per gallon. The truck had broken mirrors and other safety issues. Upon going to an actual uhaul center I was informed by the GM Jimmy that the sticker they put on the truck after inspection was never put on. Thus telling me it was never truly inspected. This is a safety issue and had anything happened to myself or my family would have opened the company to substantial financial loss. The trailer had an issue with the crank that caused it to take forever thus wasting my time. The customer service I've received from now on I will look elsewhere for my moving needs.

BRENSEY T. 
Rating:
5.0

Excellent experience.

Jane C. 
Rating:
1.0

The lady who runs the place is very nice, but the building and the interior look like a complete mess! First thing you see is old dirty dolls and kids toys EVERYWHERE and SMELLS of old musty clothes and cigarettes so badly that you need to take an immediate shower once you get back to your location and throw your clothes in a wash machine to get rid of the cigarette smell. IT'S HORRIBLE!

BILLY W. 
Rating:
4.0

The front tires on the truck were bald on the inside, we noticed it before we left the uhaul in Tennessee. We got 3/4 of the way across the country and had to have both front tires replaced in Flagstaff AZ. It took about 8 hrs for this to happen. We understand that the systems were down for uhaul nation wide. We faired better than some who were stranded on the highway, because we noticed it in time before a blow out, so we stayed in a hotel, but it should not have been given to us in that condition in the first place. I would still recommend uhaul, but next time I will be going over the vehicle a little more diligently, especially for state to state moves.

LOGAN S. 
Rating:
5.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Nothing transaction went smoothly It was fantastic that they had Sunday hours

Sherry W. 
Rating:
3.0

Customer did not leave a comment.

DOMINIC D. 
Rating:
5.0

Customer did not leave a comment.

Christie A. 
Rating:
5.0

Everything was good. They were very friendly and the truck was clean and ran great

Kerry G. 
Rating:
1.0

They gave me 3 different wrong prices, and I felt like the person I worked with had NO clue what they were doing.

Haley D. 
Rating:
2.0

SIGNAGE GPS tells wrong turn and the building is not in sight from road. Never went inside because they came out and did business on the steps

Carl G. 
No reviews have been submitted for this location.

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