I was completely ripped off at this location. I had the truck for 1.5 hrs and drove it 6 kl and the shady people working there never showed me any paperwork I never signed anything, the lady kept taking my information and bringing it to the back of their restaurant even my credit card. I signed no paperwork and I will continue to tell people about this robbery if it's not corrected. I could have rented a truck for a lot less elsewhere. But your big $19.99 in town is what I thought I would get. That's a far fetch from a hundred bucks! I am completely disgusted in this. I should mention that I have a lot of followers on tiktoc and my reviews on Google have reached over 601k. I will review this experience if it's not fixed immediately. I'm a very unhappy customer.
DEBORAH F
Customer Reviews for Pitaland Orillia
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was clean. The location did not officially open until 10am logging in with the App took a lot longer than I anticipated. I had to call in and speak with a representative. When they finally arrived at this location employees did not have any knowledge or ability to help.
Joe SPut huge uhaul sign out front
Michael P