Customer Reviews for Pittsburgh Truck and Tow
(U-Haul Neighborhood Dealer)

749 reviews

1701 Main St   Pittsburgh, PA 15215

(412) 961-9747

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(412) 961-9747

1701 Main St
Pittsburgh, PA 15215

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 9 am - 1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Better explanation of location services when using an iPhone. Give the correct number to call when using contactless service, u list the regular number and they couldn't help so I had to call another number.

David K. 
Rating:
5.0

Super friendly and helpful

Stephen C. 
Rating:
5.0

No improvement needed. Staff was very friendly and helpful if in the area and need to rent another item i would definitely go through the same place.

RICHARD P. 
Rating:
5.0

Best customer service! Will always come back here!

REGIS T. 
Rating:
5.0

Customer did not leave a comment.

TREVOR W. 
Rating:
4.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey J. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN D. 
Rating:
5.0

It was all great! Great customer service, a clean and safe vehicle, and the right price. I highly recommend this location.

BROOKS F. 
Rating:
5.0

Everything worked out perfect with the moving truck and I'll definitely recommend this place to everyone I know that needs a moving truck!

JUDITH S. 
Rating:
5.0

You were great. Will get all my trailer rentals from you going forward👍👍

DALE H. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

Brian K. 
Rating:
5.0

Customer did not leave a comment.

Jacob B. 
Rating:
1.0

I had a question about

NICHOLAS L. 
Rating:
5.0

Bob is a consummate professional and really cares about his customers, making sure that they have what they need for their move. He is reliable, friendly, and responsive to messages/questions. I would definitely recommend that people rent from his location!

KRISTIN W. 
Rating:
3.0

Customer did not leave a comment.

PATRICIA K. 
Rating:
5.0

The owner/manager of our local UHaul in Sharpsburg is so kind and helpful - he makes renting a truck (or getting a trailer hitch installed) a great experience. The truck we rented was clean and relatively new, and was more than adequate for what we needed.

JOSE D. 
Rating:
5.0

Customer did not leave a comment.

Kristen M. 
Rating:
5.0

Customer did not leave a comment.

DONNA B. 
Rating:
5.0

Friendly, professional, These guys are great. I will keep gong back to this U-haul.

KELVIN G. 
Rating:
4.0

Customer did not leave a comment.

Nita R. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE F. 
Rating:
5.0

I believe his name was “bob”. He gave us excellent service and pointed us in the right direction for all our rental needs

kim S. 
Rating:
4.0

Friendly , efficient staff. Very accommodating and easy to do business with. Upbeat and cheerful manager. Pleasurable experience. I'll be back. AP

ALBERT P. 
Rating:
5.0

Customer did not leave a comment.

MARK B. 
Rating:
4.0

Customer did not leave a comment.

richard B. 
Rating:
5.0

Bob (owner I believe) was great and actually helped to change my reservation and equipment to save me money. He did this while I was about to pick up equipment I already rented, so it was not a sales pitch, he already had my business. People who put customers first (truly first) are hard to find. I will go out of my way to recommend this location and thir services when ever I can.

ADAM Z. 
Rating:
5.0

Customer did not leave a comment.

CRISTA E. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey R. 
Rating:
5.0

Very professional and friendly.

SCOTT M. 
Rating:
5.0

Everything was great. Bob was super helpful and kind.

janet M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey R. 
Rating:
5.0

Superb service!

Glenn P. 
Rating:
5.0

very nice staff and so accommodating

RONALD P. 
Rating:
5.0

Bob the owner was so helpful not only with the equipment but we used two movers through him and they were excellent. He made the whole moving process so easy for us and the was greatly appreciated. Great movers and company!!

ROBERT Z. 
Rating:
5.0

Bob Zurawka went above and beyond with his customer service, answering our call a few minutes before closing, finding us a vehicle after an unexpected cancellation, and meeting us before normal business hours the next day. He gave us a newer, clean vehicle at a great rate, was honest, fair, and a pleasure to do business with. I will highly recommend Bob and his location to anyone that could use the excellent services provided.

ANDREW I. 
Rating:
5.0

Awesome, friendly customer service. I'm beyond impressed w how kind the employee was.

Laura S. 
Rating:
5.0

Bob was really helpful

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM L. 
Rating:
5.0

Customer did not leave a comment.

Joshua S. 
Rating:
5.0

Excellent service throughout process and pickup of trailer.

patricia M. 
Rating:
5.0

This will be my U-Haul location of choice for future rentals! It was so quick to pick-up AND return. They have a friendly and efficient staff. I rented a cargo van, which was clean and immediately ready to go. CB

Craig B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

These guys went above and beyond to ensure we had amazing service. Had it not been for them, our move would have been delayed. The epitome of excellent service!

trish D. 
Rating:
5.0

Very kind, on it and great sense of humor.

ARLYNNA E. 
Rating:
4.0

Fast in, fast out. No hassle. Great trailer.

mark S. 
Rating:
5.0

Friendly all through the rental.

Curt S. 
Rating:
5.0

Great service. Wonderful experience

Geoffrey B. 
Rating:
3.0

When reserving the uhaul the day before, everything was quick and simple. When actually picking up the uhaul, less so. I had to fill out way more paperwork in order to get the keys, including playing phone tag with two Other people to ensure I could get the vehicle I had already reserved. In full honesty, the previous days paperwork may have told me what to expect, but people don't read disclosures. Just have your customers upload everything unspecific to the actual vehicle when requesting a reservation. I lost 30+ mins of my scheduled time just trying to actually get my truck. All in all it wasn't too bad, but moving sucks and I didn't need the stress of the after hours process.

Scott C. 
Rating:
5.0

The person who took care of me did a great job, the trailer I had reserved was not what I needed and he set me up with what would work best for me. Great service.

eugene H. 
Rating:
5.0

Bruce was very friendly and I fixative. . He is the main reason I would recommend this location to anyone.

Ronald F. 
Rating:
5.0

Customer did not leave a comment.

Carla R. 
Rating:
5.0

Gentlemen that work there are fast and friendly. They made the rental experience very smooth. Thank you!

DENISE S. 
Rating:
5.0

Customer did not leave a comment.

AILEENE F. 
Rating:
5.0

Customer did not leave a comment.

JANET L. 
Rating:
3.0

Customer did not leave a comment.

BLAKE N. 
Rating:
5.0

Customer did not leave a comment.

clyston H. 
Rating:
4.0

Customer did not leave a comment.

DAMJAN S. 
Rating:
5.0

Pittsburgh Truck and Tow is wonderful to deal with. Very receptive. Quick to call back. The website may say that the truck you want is not available at the center. So I have learned to call directly and talk to Bob, He always makes it work. (412) 772-1252

NANCY B. 
Rating:
5.0

Best Uhaul location I have ever used out of the couple dozen I have utilized. Exceptional customer service, friendly, expedient, careful, knowledgeable. Had me moving down the road like a new speedway boogie.

ANDREW THEODORE S. 
Rating:
5.0

Customer did not leave a comment.

gary L. 
Rating:
5.0

This was my fourth or fifth rental from this location and it is always a pleasure, it is my go to location in Pittsburgh. The owner/operator is top notch and always takes care of you.

Paul H. 
Rating:
5.0

The owner went above and beyond to help me with my reservation. I made a few mistakes and changes with the reservation yet he was very determined to best help with my needs. Truck was clean and customer ready The online check in process was easy. Would highly recommend

Gi Hau F. 
Rating:
5.0

Nothing at all everything was perfect

denise S. 
Rating:
4.0

Customer did not leave a comment.

SUSAN N. 
Rating:
5.0

They were exceptional and had the trailer I needed. The Uhaul Web search did not show this location consistently when I tried to book and when I tried to get my maps to navigate my route for retuning the trailer . The franchise owner helped immediately when I called . Please help him by getting his location to consistently show up on web searches . He is more conveniently located to me than the Penske rental in Lawrenceville so Uhaul should show him !

Mark M. 
Rating:
5.0

Customer did not leave a comment.

LESLIE A. 
Rating:
5.0

It was the second time I've rented from this location and the owner and his employees go on and above what is expected. If you rent a moving truck anywhere in the Pittsburgh area I highly recommend this location on service alone not to mention the best pricing! Thank you!

Brad U. 
Rating:
5.0

Customer did not leave a comment.

georgia R. 
Rating:
5.0

Customer did not leave a comment.

Jacob B. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
5.0

Customer did not leave a comment.

nora N. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN A. 
Rating:
5.0

Great experience. Truck ready and no wait and gentleman waiting on me was very friendly and nice and professional. Definitely rent here again.

Rich T. 
Rating:
5.0

Customer did not leave a comment.

JOHN Q. 
Rating:
5.0

All good,

David T. 
Rating:
5.0

Customer did not leave a comment.

Benjamin I. 
Rating:
4.0

Truck was not available at agreed upon pick up time. They had to cut the keypad off and there was still no key inside. So luckily there was another truck available. But this then created problems upon returning the truck.

Andrew O. 
Rating:
5.0

Customer did not leave a comment.

jeff J. 
Rating:
5.0

Customer did not leave a comment.

MELISSA C. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN W. 
Rating:
5.0

Owner was very helpful, quick and easy with a smile. Thanks

Jonathan C. 
Rating:
5.0

Bob and his staff are awesome!!

Christine R. 
Rating:
5.0

I left my CC on the counter when I took the truck and upon my return the owner came out with my card in hand, I appreciat e his honesty.

TIMOTHY K. 
Rating:
5.0

Customer did not leave a comment.

ROBERT Z. 
Rating:
5.0

The owner of Pittsburgh truck and tow was so personable and easy to work with! Started the entire moving process off on a great note!

Marisa R. 
Rating:
5.0

Customer did not leave a comment.

ERIC K. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY K. 
Rating:
5.0

Customer did not leave a comment.

Kevin C. 
Rating:
5.0

Bob, was very helpful and explained everything. Took the time to assure that we felt comfortable with are rental equipment.

Gerald L. 
Rating:
5.0

Customer did not leave a comment.

Reena J. 
Rating:
5.0

Customer did not leave a comment.

Edmond R. 
Rating:
5.0

Excellent and professional customer service. 5 stars.

BOBBY L. 
Rating:
4.0

Nothing significant

Nathaniel E. 
Rating:
5.0

The head guy ,Bob Zurawka, helped us so much! It was awesome. He made the reservations process so much easier then trying to use the website, even figured out how much gas we would need for our trip. Then on the day of pick-up All our equipment was ready when we got there. Bob even helped us connect the trailer to the U-Haul truck and showed us how to connect it and disconnect it. He made sure that our car was secure on the trailer for us. He truly went above and beyond, he made our moving experience so much better. 100% would work with the Pittsburgh Truck & Tow company again!!

Shannon L. 
Rating:
5.0

Great ownership

aj C. 
No reviews have been submitted for this location.

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