Great staff
RAUL R
Customer Reviews for Pixley Wireless
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer care is Essential , need to concentrare on uhaul clients..
Oscar MGo in and out. I took forever after I had reserved it
ALFREDO Mexcellent staff. friendly and fast
Williamjesse MNo one was at this location, called number listed, but no answer. Had to leave trailer in vacant lot with sketchy people all around. Not a good location at all.
Chris CThey didn’t inspect the uhaul before give it to me it was dirty and with a horrible smell when I booked it on the phone they have a wrong returning address not a good experience at all
irma cI reserved an appliance dolly as well and paid for it but there was not one available at pick up and money was not refunded
Michelle PDrop off was in a wireless store
Regal MThere was no one to hook up the trailer. I had to do it I am 74 I know how to do it but that is their job. The lady that was there was nice and she tried to help. The trailer was not where we needed to pick it up. Then we had a blowout we could not get any one to fix it we had to get a tow truck to bring our car home. We live in Rancho Cordova they came and got the trailer the next day.
CAROLYN WThe service was excellent but the equipment was damaged, According with the instructions, the equipment shouldn't be rented in such conditions.
BALDOMERO PThe U-haul location at Sunnyside in Clovis refused to lend me a one-way trailer for bureaucratic reasons: they simply didn't trust me to bring back the trailer, or helped me get it in a one-way trip. This caused me having to go 75 miles away to pick another trailer, which ALMOST ruined my whole moving plans!!!!!!!!!!!!
Ricardo CPixley uhaul was great but the call center and reservations were awful. Sent me to a place first but the equipment was not there and the guy didn’t care told me to call you guys back. I called back and the reservation place transferred me to a place that was closed and no one could help me
Nelson VQuick and easy drop off, verified the details and checked the truck. Right in the center of town, and just off State Route 99, very convenient.
Mario AIt was 35 miles away from my house. In the middle of nowhere. It sucked.
Manuel CFriendly and helpful.
Harold CProvide an itemized receipt. Conduct a visual inspection of truck with customer. Provide customer with a contract.
Rodrigo AThe location I got the trailer was in a mom & pop shop witch I fully support however, they weren't responsible on making sure the equipment had everything it needed in order for it to be used, for example I had to buy a $34 electrical extension to the outlet in order for my brake lights to work other than that everything was fine
maurice cPerson was not on premises to process return of moving truck. Lady did not know how to process return said owner be back in an hour to come back then. Inconvenience
Maria RGo visit them and you will see.
George VThe OWNER needs to hire someone to handle the uhaul part if he's not going to show up when equipment needs to be hooked up. The employee was unable to hook up the tow dolly. She kept calling him and he kept saying he would be there in 15 min he never came. After over2 hours I called uhaul and told them I was going back to Beebe's in Porterville and get a tow dolly. He was great. It took so long my loaders got tired of waiting and left. I went to pick it up at 9 AM and didn't get back home until noon. my loaders had to be at work at noon. I had to pay extra people because it threw everything off a day. to load the truck. I will never go back to Pixley. I should be compensated for all the time and Labor that I was OUT.
RONNIE H