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Mark L
Customer Reviews for Plover Rentals And Lodging
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My overall U-Haul experience today was not great. We arrived at the location where I reserved the trailer and the facility was closed. After looking at my account the pickup location was changed and I was never notified. I went to the location where my reservation was changed to and they did not have any working trailers. After 45 min they redirected us to another U-Haul location. All of this put us behind on our move by 1 1/2 hours. We received a discount for all the hassle of only $5.00!!
Terrie TYour system is broken. It should not take over 45 minutes and a lengthy phone call to support to check out a tow dolly. Your system wouldn't recognize or release the equipment for rental and it required a technical workaround from the agent on the phone.
Darren MI returned the hula Sunday 3am but was charged through Monday Uhaul leaked and all my merchandise got wet. Very unhappy.
LINNEA RThis location was self checkout. I still recommend.
HADASSAH DU-Haul is slow to refund my money they jack up price when you get to the rental place
ALEX W