Customer Reviews for PNS Motor Corp
(U-Haul Neighborhood Dealer)

939 reviews

327 W Merrick Rd   Valley Stream, NY 11580
(One block west of North Central Ave on the on the North side of Merrick Rd)

(516) 823-3403

Location Hours

  • Mon-Sun: 9 am - 7 pm

Services at this Location:

Contact Us

(516) 823-3403

327 W Merrick Rd
Valley Stream, NY 11580
(One block west of North Central Ave on the on the North side of Merrick Rd)

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 7 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The bathroom is a bit tight but it worked and was clean. Staff was helpful and friendly.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

LAVAUGHN T. 
Rating:
5.0

It's always a pleasure to get outstanding service at this location. They are always helpful and extend there professionalism. Other than this no comments needed

TOM R. 
Rating:
5.0

Everything was great

Alex T. 
Rating:
5.0

Great customer service. Thank you so much.

LEONARDO N. 
Rating:
5.0

Customer did not leave a comment.

Zulfikar I. 
Rating:
5.0

Customer did not leave a comment.

kelvin R. 
Rating:
5.0

Customer did not leave a comment.

Samuel M. 
Rating:
5.0

Customer did not leave a comment.

Chris K. 
Rating:
5.0

New dolly easy transaction renting and returning dolly .

Gedner S. 
Rating:
4.0

I went to return the van, office hours states to 7pm. I arrived 6:05pm, the office was closed and there no drop box for the key, beside the door entrance slot.

Reeshad A. 
Rating:
5.0

Continue your good service.

archelest W. 
Rating:
5.0

Customer did not leave a comment.

Martin K. 
Rating:
4.0

Customer did not leave a comment.

Ted P. 
Rating:
3.0

Customer did not leave a comment.

Adam C. 
Rating:
1.0

That lady at the computer for service smh but thanks U-Haul I needed a truck ….

Imran K. 
Rating:
5.0

Customer did not leave a comment.

Chanei P. 
Rating:
4.0

This is a good location to rent a Uhaul. The Staff is friendly, Professional, and will do all that can be done service your rental needs.

WILLIAM R. 
Rating:
5.0

I used this location a few times .awesome people .

Michael M. 
Rating:
3.0

Customer did not leave a comment.

Karen B. 
Rating:
5.0

Customer did not leave a comment.

Tanya B. 
Rating:
5.0

Customer did not leave a comment.

ROSSEMANUEL R. 
Rating:
5.0

Customer did not leave a comment.

JUAN Q. 
Rating:
5.0

Customer did not leave a comment.

PAUL T. 
Rating:
5.0

I often do a lot of rentals from this location & always pleased with the staff. I would definitely recommend my friends and look forward to continue to do business in this location..

TOM R. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE M. 
Rating:
5.0

Blessed to have the place . Easy does it

THOMAS C. 
Rating:
4.0

Customer did not leave a comment.

TERANCE S. 
Rating:
5.0

Customer did not leave a comment.

CARLOS N. 
Rating:
5.0

It's good to take u haul

MUHAMMAD S. 
Rating:
5.0

Customer did not leave a comment.

WILSON L. 
Rating:
5.0

best customer service. front desk people very nice and professional. i recommended.

JAVED I. 
Rating:
5.0

Customer did not leave a comment.

CARMEN S. 
Rating:
2.0

though the rep was pleasant and helpful but the location and the truck was more likely closer to be junk... it was dirty but the lady was kind enough to sweep the back.

BarJonah P. 
Rating:
5.0

Customer did not leave a comment.

david C. 
Rating:
5.0

Customer did not leave a comment.

Yehoshua S. 
Rating:
5.0

more availability equipment (trucks)

THOMAS C. 
Rating:
5.0

Customer did not leave a comment.

LUIS P. 
Rating:
5.0

excellent and nice people

THOMAS C. 
Rating:
4.0

Customer did not leave a comment.

WYNETH E. 
Rating:
4.0

Customer did not leave a comment.

THOMASM JR K. 
Rating:
5.0

excellent service and polite ppl, rated A

THOMAS C. 
Rating:
2.0

There was no room. We could barely load the trailer onto the truck, and could not load the car.

Kathy S. 
Rating:
5.0

Customer did not leave a comment.

PHILIPDAVID B. 
Rating:
2.0

The 10' truck I reserved was not available when I got there. Due to emergency need I had to take the sprinter which causes me to Increase my trips and use more miles and gas and time. Will not recommend

Shahraj K. 
Rating:
5.0

Customer did not leave a comment.

CARLOSBENJAMIN G. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C. 
Rating:
5.0

Not easy to walk on van floor. Floors should be level.

GLADYSARLENE C. 
Rating:
5.0

The lady who helped us was very nice, excellent service. The truck came with everything we asked for. Highly recommend.

MARK T. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

I could not check in remotely because the website was having problems, moreover I was running late. The lady at the office more than made up for it. She was extremely courteous, friendly and efficient and made the entire experience awesome! Highly recommend!

SANJAY K. 
Rating:
3.0

It's still COVID 19 pandemic! The truck and equipment are filthy!

TINA T. 
Rating:
5.0

I highly recommend this site, the owner, the employees are so professional, polite & always are open to satisfy us, they also have cars for sell, highly recommend. I always rent from this facility and I am highly satisfied!!!

SULMA A. 
Rating:
4.0

Customer did not leave a comment.

Stacia G. 
Rating:
5.0

Customer did not leave a comment.

YOULONDAS W. 
Rating:
5.0

Customer did not leave a comment.

Marie M. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH P. 
Rating:
5.0

Customer did not leave a comment.

JON B. 
Rating:
5.0

Customer did not leave a comment.

SHIVAJ S. 
Rating:
5.0

Thanks good job

MARYSEL S. 
Rating:
5.0

None, excellent

THOMAS C. 
Rating:
5.0

great customer service! the lady was very nice and patient. overall great experience!

XIAOBING L. 
Rating:
5.0

Great people to deal

NELSONJAMIL S. 
Rating:
1.0

Uhaul changed my pickup location without notifying me. The new location was about 10 miles from where I was supposed to pick up from originally. Not only did I have to find my way over to the other location, but I had to pay for that mileage! Ridiculous!!

Ajay S. 
Rating:
5.0

Customer did not leave a comment.

KEMPTONALFRED S. 
Rating:
5.0

Customer did not leave a comment.

JEAN B. 
Rating:
2.0

Customer did not leave a comment.

Xavier B. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C. 
Rating:
4.0

Customer did not leave a comment.

Chenjie Y. 
Rating:
4.0

Location too small. returned equipment not properly parked forcing others to park on the roadside.

SILVAN E. 
Rating:
3.0

Very professional, I will use your services again

JUDY A. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C. 
Rating:
5.0

Customer service was great, there was a small hiccup and they took care of it quickly and made us very happy. Would recommend.

JAMES D. 
Rating:
5.0

Customer did not leave a comment.

NELSON M. 
Rating:
5.0

Really nice people. Great customer experience. I would 100% recommend them.

AFFAR B. 
Rating:
2.0

The service person at the location is not welcoming and not nice at all 😢😢😢

MORDECHAI P. 
Rating:
5.0

Customer did not leave a comment.

Juan G. 
Rating:
5.0

Excellent service

HORIAI L. 
Rating:
3.0

Only one lady working at the location and had to wait 1hour.

AMRITJYOT S. 
Rating:
5.0

The customer service was excellent. I was in and out.

JOYCE B. 
Rating:
4.0

Customer did not leave a comment.

JESSE N. 
Rating:
5.0

Everyone was very helpful. Nothing for me

FRANKF B. 
Rating:
5.0

Excellent customer service

Tashonda G. 
Rating:
5.0

First time renter. Very good experience. Would definitely recommend this location.

Frank P. 
Rating:
5.0

Customer did not leave a comment.

Glendon M. 
Rating:
5.0

Excellent service. Great customer service.

EDDY A. 
Rating:
5.0

It was my first time renting a Uhaul and the lady that was assisting me was kind and patience with me!

STEVEN STOMED J. 
Rating:
4.0

Overall great experience, the truck cab needed a good cleaning.

KENNETHALBERT JR K. 
Rating:
4.0

Location needs improvement in the waiting area.

YOLENE T. 
Rating:
5.0

Customer did not leave a comment.

Matthew T. 
Rating:
5.0

Customer did not leave a comment.

Chadwick B. 
Rating:
5.0

Nothing all was good during my travels

Charles M. 
Rating:
3.0

This was not the first location you gave us. When we got to the first location it was closed. We called and were told that it was never set up. They gave us the 327 Merrick Road location and gave us an upgrade to a larger truck. That larger truck wasn't available and we got a regular truck. I tried to call to discuss the fee but the wait time was 51 minutes. I feel U-Haul does not really have their act together. I was not happy at all.

ENVER C. 
Rating:
3.0

Customer did not leave a comment.

AMANDA M. 
Rating:
5.0

Leave blankets in truck for use if needed

Janae R. 
Rating:
5.0

Customer did not leave a comment.

DELLONANDRE C. 
Rating:
5.0

Customer did not leave a comment.

ANTONIOL III Q. 
Rating:
4.0

Customer did not leave a comment.

ANTHONYDOMINICK L. 
Rating:
5.0

Very easy pickup and person at desk was very helpful. Would definitely recommend and will be back!

SAMUEL T. 
No reviews have been submitted for this location.

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