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Melissa J
Customer Reviews for Polar Rock Lakewood Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly and Good Service
joshua pGreat customer service
Harris BEverything was good...
Timotheous MNeeds were taken care of in a professional way!
Laura NThey did not have the truck we reserved and were not interested in helping us.
Sara DTHE people was very nice good vibes I will rent again from this location
sharon tGreat!! Service
DELIONLYIOUS GThis was the worst truck ever! Broke down several times and had roaches!
Shantae SMy first pick up location had a homeless person in the back of the truck sleeping and had their clothing inside also, after all that the truck would not work.
JOHN GThe location an staff was great they jus need supplies to assist with moving at the location. Dollies boxes etc….
SINQUISA BNot go there at all! They didn’t have a dolly that we absolutely needed! And they didn’t have the truck checked in so we had to wait for 1.5 hrs for customer service!!!!!
JORDAN REquipment was filthy with NO gas. Check Engine light was on. had to bring it to another U-Haul dealer to clean and send someone to replace a coil pack. very unhappy. I had to clean it just to drive it. also they did NOT have the blankets I ordered so I had to go to another dealer for them
William MTalk about the company on the radio
SHULANDA LThe owner of the place is very good with customer
jaime dIn the back of the U-Haul, there is a square panel on the floor. It was not fully screwed down.
David S