The storage facility is fine. The frustrating thing is U-Haul stated on their app that the first 30 days would be free. This facility does not honor that. U-Haul needs to get their database updated!
Customer Reviews for Ponderosa Lock Up
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Ponderosa Lock Up
I did not utilize the storage space. UHaul assigned me to a different storage facility. However, the people at Ponderosa were courteous and informative over the phone. I appreciated their helpfulness.
No unit was available and location does not honor first month free as stated on uhaul website. The employee at Ponderosa was very kind and promptly responded to questions I had.