No signage on the building. Long lines. Rude staff. Unprofessional. Will never return to this location again.
Jeremy B
Customer Reviews for Popping & Dropping Mail Services Etc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mention how to do the drop offs when picking up the vehicle so others won’t just put the key in the drop box and leave to mitigate incoming and recurring calls to figure out what is going on or to be updated. The person who helped me was very kind and helpful
ASHANTI SInsure that equipment is clean and available at the schedule time.,
NEKETHIA JWendy was wonderful. Really appreciated the kind service.
TANYA UThe manager threatened my life stat he would have 20 people with guns come to shoot me
Larry JA faster computer system is needed at this location for processing customers. Despite this challenge our customer service representative was very courteous and professional.
NEWTON GFIX YOUR EQUIPMENT.. ANSWER AND RETURN CS CALLS
LAMAR CThe tire had a leak and went flat no one came to fix had to sit for 2 hrs and get it up and running myself.. yet I was STILL charged
Lamar CEverything went well..Truck was there.
SONIA CThe lady she is busy on her computer 💻 she don’t want come outside with check the vehicle with you she want you to do by yourself very poor costumer service
MAMOUDOU DTheir business hours on the door said Saturday 12:00n I arrived there at 11:40 to make sure I was there on time to pick up truck nobody showed up till after 1:00 there was no courtesy phone call then when she finally called back to let me know she was there she had a attitude like it was my fault she was late no I wouldn’t recommend no one to poor customer service even if it’s your own business that’s partnered with uhual you have to have good customer service representing yourself and uhual
Kesha GNo comment, I was taken care of.
CARLINE SThe clerk was very knowledgeable very friendly help me step by step great customer service keep up the good work guys
DERREK HGreat!!!
TADZIA LBetter customer service. Need to ensure vehicles are clean prior to rental. Truck was extremely dirty!
TONYA DThe representatives were very helpful the show so much concern play some so clean I would definitely come back again
Derrek HMy reservation was 12.30 pm got vehicle at 1.30 pm vehicle was not cleaned both cabin and cargo area
Jason B