Great service
Ronald C
Customer Reviews for Poppy Jade
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The vehicle was not there when I was dropped off by The Uber. The office was locked and no one was inside. I had no jacket and froze for 30 minutes while I waited for somebody to come after I called. They had my reservation for the wrong day apparently did not receive the update and the vehicle expected at 2:00 p.m. arrived at 3:45. And I returned it on time I was destroyed the woman would check it in immediately she did not two days later I got an email that I had not returned my vehicle. I hope all is straightened out now but I feel this is the second time I have rented for you where everything has gone wrong.
Antonette DGeo tagging at location not working took a hour on the phone
Thomas SHad reservations for weeks. Went to pick up truck, not available. Not their fault they said. Called someone and sent me to another location where they had a truck for me. Arrived, no truck. Not their fault they said. Sent me to a third location for a self pick up. Bad experience. My second bad experience with Uhaul. There will not be a third
Chris CFast and easy!
Thomas S