Falsely reported the amount of fuel that was left in truck, charged me nearly 7$ a gallon for gas. I have pictures showing how much fuel the truck had when I picked it up and that I left it with the same amountJoe R.
Customer Reviews for Porterville Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you for all of your help!!Mary H.
Customer did not leave a comment.Charlotte H.
Customer did not leave a comment.Consuelo A.
Customer did not leave a comment.Karren M.
I was treated great by everyone here! I was first greeted by Marie, who went WAY beyond anything I would have expected from ANY type of business or employee!!! She understood and listened to my situation and my needs and, because she knows her job so we'll, she was extremely helpful and very efficient at making everything go smoothly. It was a joy to do business with these folks! I can't remember ever being treated better by any establishment! Marie, and another employee named Patti, went out of their way to make me feel like I, and my business, are important! I am now a huge fan! I'll never go anywhere else. DavidDavid T.
Don't bother wasting your time checking in online because at this location the kid deleted my profile and had to enter everything on her not just once but twice. Then I needed to call the main U-Haul number to have him assisted with checking me out. At the checkout process to get this vehicle was over one hour and 20 minutes after I arrived to pick it up. The U-Haul agent was confused and was not familiar with the process in anyway. It was a very frustrating process that delayed my trip.Mario B.
The Truck I was supposed to get would not start. so they did give me the next size up for the same price.Michael C.
In Porterville and Bakersfield most important that AC in the trucks works good. Renting four U-Haul trucks this year....All had good working air conditioning in the trucks👍âœ…Robert L.
Customer did not leave a comment.Lisa D.
Have people like Rodger as a employee he was most kind and excellent to help me in my move!!! I thank you so very much for everything and your service and I will recommend you to all.😊sherry D.
I paid $19 for an additional 2.5 gallons. The image we took vs when we started to us we're visually correct.Thomas H.
You really cant do anything to improve anything there the lady in the front desk was beautiful inside and out very nice and patient the storages were nice and clean love it all thereNoel R.
Customer did not leave a comment.JAIME R C.
Everything was top notch, no complaints. Got me where I needed to go with no problem!Kelly D.
Customer did not leave a comment.Eric G.