Exelent
Alejandro H
Customer Reviews for Portola Valero
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They switched my truck at the last minute requiring me to drive and pay for a much bigger truck that was so rough riding it made my back hurt. The truck smelled like smoke, had trash in the back, and the check engine light was on. I called customer service and they told me there was nothing I could do except return the truck. No discount for fuel. No help with check engine light, nothing. Terrible terrible terrible customer service.
Michelle YEasy check-in for drop off with the mobile app.
ROBERT SConvenient location in a rural area! Nice not to have to travel into a city 40 miles away. Online check in/out fairly easy. Uhaul Customer Service was very helpful as was the clerks at the gas station. They should get paid by Uhaul for basic guidance in what can be a stessful day!
Kim J