Customer Reviews for Postal Annex of Glendora
(U-Haul Neighborhood Dealer)

914 reviews

1822 E Route 66 Ste A   Glendora, CA 91740
(Lone Hill)

(626) 857-3637

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(626) 857-3637

1822 E Route 66 Ste A
Glendora, CA 91740
(Lone Hill)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: 9 am - 1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing , all went well Michael and his staff were efficient and friendly

JEFFREY W. 
Rating:
5.0

The customer service from uhaul is excellent all the time

Sergio C. 
Rating:
5.0

Hi guys, I rent Uhaul 20-25 times in months for my small business. This store is the best store I used, the trucks are very clean and well maintained. Michael the store manager, he is very friendly and helpful. Thank you Michael. Definitely I recommend for everyone to rent

ARTYOM K. 
Rating:
5.0

Customer did not leave a comment.

Gabrielle P. 
Rating:
5.0

The representative that helped with my reservation on the phone was EXCELLENT! If I owned my own business I would hire her. The gentleman at the pick up location was also very helpful. Thank you for great service!!!

David M. 
Rating:
3.0

Have veterans or AAA DISCOUNT

Robert C. 
Rating:
5.0

When I needed a truck to move a house full of furniture from Morro Bay California south 263 miles to Glendora. I looked to the local Postal Annex Michael Camero to handle all the arrangements as he does with most all my office needs in overnight delivery services. I can trust him to get it right. The arrangements were handled and it was seamless like a action plan. Thank you to Audrey who took care of me in San Luis Obispo. I was in & out with a great truck and thank you Michael for making this a great experience. Says~ ~CaptainRon Romo~

Ronald R. 
Rating:
5.0

Helpful staff and location had other amenities that were helpful

Gabrielle P. 
Rating:
4.0

Customer did not leave a comment.

RICHARD A. 
Rating:
5.0

Your main online service to all locations were done. It took 45 minutes to get my trailer. No fault of dealer. Improve your network mainframe.

Richard G. 
Rating:
5.0

Customer did not leave a comment.

COREY M. 
Rating:
5.0

Best experience I ever had with U-haul

Walt F. 
Rating:
5.0

Customer did not leave a comment.

Craig H. 
Rating:
5.0

Keep up the awesome customer service!

ADRIAN D. 
Rating:
5.0

Customer did not leave a comment.

Michael T. 
Rating:
4.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

GAIL B. 
Rating:
5.0

Customer did not leave a comment.

Ronald M. 
Rating:
5.0

Customer did not leave a comment.

Suren D. 
Rating:
5.0

Customer did not leave a comment.

MELODY E. 
Rating:
5.0

The staff at this location are the best I've ever dealt with.

JAN G. 
Rating:
5.0

Super easy. Equipment is in back big area to hook up and move around.

John K. 
Rating:
5.0

Very Friendly Service. I called and requested a truck and it was ready to pick up when I came in. Very clean and ready to go. Drop off was easy and I was in and out in a jiffy.

KIM D. 
Rating:
5.0

The regional Service Tech. Gary was great. Knew his job and equipment. He was a great help. Thanks Gary.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Charles N. 
Rating:
2.0

Staff was not wearing masks. They were friendly under any other circumstances I would have given them 5 stars, but placing minimal effort towards adhering to public safety laws should be required for any business.

CHRIS W. 
Rating:
5.0

The only uhaul I will go to! I love the postal annex they are amazing over there!

Kristen T. 
Rating:
5.0

Customer did not leave a comment.

Rich H. 
Rating:
5.0

Always a smooth rental

Joal Z. 
Rating:
5.0

Love the location, staff is so so helpful .This is the place to rent from hands down.

Sandra P. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER B. 
Rating:
3.0

Staff should be wearing masks inside the store! They were not. When I entered they made a show of putting them on, only to remove them again within a minute. Staff did not explain whether the van had been cleaned or disinfected. i would avoid this location as long as pandemic lasts. Otherwise, the rental was smooth. In normal times, this would have been a five star review.

Pantazis M. 
Rating:
5.0

Customer did not leave a comment.

SUSAN L. 
Rating:
1.0

This location is a uhaul annex and the person behind desk perhaps is the owner is an anti masker... While all the stores around have require mask signs, this shop does not and the folks I see entering take opportunity to not wear masks (I see one did mask up when they entered another store following that had mask required on door). The person is not at all professional and disregards any health requirements.

Leisle R. 
Rating:
5.0

Your already on top of things great job!

Sandra P. 
Rating:
1.0

Staff did not observe Covid masking requirements. Even went so far as to tell me it was unnecessary for me to wear a mask "since it was warm."

WILLIAM W. 
Rating:
5.0

Customer did not leave a comment.

jaime V. 
Rating:
5.0

Truck was clean and ready. Fast to check in and out.. Fantastic and friendly!

Linda S. 
Rating:
3.0

It seems that they were not organized or ready for us. They did not look at the vehicle with us. There were 3 people behind the counter and only 1 person helping, while there were 4 people waiting in kine.

Nancy B. 
Rating:
4.0

Customer did not leave a comment.

ERNESTO A. 
Rating:
5.0

All a positive experience, Thank You

Monica S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H. 
Rating:
5.0

Customer did not leave a comment.

Feras F. 
Rating:
3.0

Customer did not leave a comment.

Edivaldo H. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Sasha R. 
Rating:
4.0

Customer did not leave a comment.

Daisy P. 
Rating:
5.0

Customer did not leave a comment.

Nancy R. 
Rating:
5.0

I feel that the prices were higher than advertised and that this location changes more then an actual uhaul location. I paid half the price two months ago from a different location. Friendly staff but I will not recommend them because of the price difference.

ERNESTINA C. 
Rating:
4.0

Customer did not leave a comment.

Julie H. 
Rating:
5.0

Customer did not leave a comment.

Joal Z. 
Rating:
4.0

Advise those the on line on site check in is about 15-20 minutes. Although something was expected and it was all necessary, I didn't expect it to take that long after filling out all forms prior.

Ernie C. 
Rating:
5.0

Customer did not leave a comment.

ANGELA A. 
Rating:
5.0

Julia was very nice and patient when changing my reservation. Answered all of my questions and was very kind.

Credit E. 
Rating:
3.0

Customer did not leave a comment.

Josef T. 
Rating:
5.0

Customer did not leave a comment.

BRUCE B. 
Rating:
5.0

Customer did not leave a comment.

Victor D. 
Rating:
5.0

Customer did not leave a comment.

Donald S. 
Rating:
5.0

This UHaul is great! The staff is very friendly and helpful. They suggested that I contact UHaul customer experience and explain what happened about the poor communication and ask to get reimbursed for the 20% difference.

HANS B. 
Rating:
5.0

just great customer service, from start to finish. really would recommend this particular location. The owner was a really nice guy and very professional.

TREVOR E. 
Rating:
5.0

Customer did not leave a comment.

VICTOR T. 
Rating:
1.0

Customer did not leave a comment.

DENISE B. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS C. 
Rating:
5.0

Everything went smooth, awesome service

Christina A. 
Rating:
5.0

The staff was friendly and helpful In explaining the trailer's temporarily storage and re-connect process. Also, the office had accessories and supplies which aided in the satisfactory experience.

JAMES L. 
Rating:
5.0

Simple and ready to use . U-Haul employees have been very helpful

Joshua O. 
Rating:
2.0

Have the location be open during the hours you describe on your website .

Jack J. 
Rating:
5.0

Customer did not leave a comment.

Moises V. 
Rating:
5.0

Customer did not leave a comment.

Luis E. 
Rating:
5.0

Customer did not leave a comment.

Ralph F. 
Rating:
4.0

Customer did not leave a comment.

Rachel G. 
Rating:
4.0

Customer did not leave a comment.

DARREN T. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Excellent customer service provided. Friendly staff. No problem at all. Thank you!

JOHN P. 
Rating:
5.0

Easy check out and return.

Al P. 
Rating:
5.0

One of the best service we received received.

RUDY M. 
Rating:
5.0

Customer did not leave a comment.

Edwin D. 
Rating:
5.0

Michael and Lucas were wonderful & I would recommend their location to anyone who needs a UHaul. I will definitely use them again!

KELLY S. 
Rating:
5.0

Customer did not leave a comment.

Ralph F. 
Rating:
5.0

Exceptional service.

Rene C. 
Rating:
5.0

Prompt service. Great availability. Friendly location. Love the after hours return availability.

GLORIA K. 
Rating:
4.0

Lucas is very helpful and nice.

KRISTIN R. 
Rating:
5.0

This whole thing was an absolute mess but this location finally helped me out

Linda G. 
Rating:
4.0

Customer did not leave a comment.

SHANNON J. 
Rating:
3.0

Person receiving the truck at a Postal Annex was j out wearing a mask and did not maintain a 6 ft distance, but instead wanted to shake hands. He should be following COVID protocol.

Julie H. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY H. 
Rating:
1.0

Replace the manager and staff at that location. The service I received was so poor and so lacking that I went home and cancelled my reservation

LEONARD S. 
Rating:
5.0

As usual great to work with him.

Vicki M. 
Rating:
5.0

Customer did not leave a comment.

Kathryn O. 
Rating:
5.0

Customer did not leave a comment.

VICKI M. 
Rating:
5.0

Customer did not leave a comment.

BRUCE L. 
Rating:
5.0

Customer did not leave a comment.

CLAUDIA O. 
Rating:
4.0

This location gave me a great experience and customer service.

ROOSEVELT M. 
Rating:
5.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

Everything went super easy Thanks

Richard D. 
Rating:
5.0

Michael was amazing, will ONLY be coming back to rent U-Haul from this specific location because of him.

LINDSEY D. 
Rating:
5.0

Customer did not leave a comment.

MATT H. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Debra R. 
Rating:
5.0

Customer did not leave a comment.

Brandon S. 
No reviews have been submitted for this location.

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