Attendant’s customer service was great!
CESAR V
Customer Reviews for Postal Annex
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The vehicle had a headlight out. I was stopped by law enforcement for it. Also the right rear tire was low on air & I had to air it up about 6 times
EILEENE GThe personnel didn’t have any knowledge on how to properly utilize the vehicle.
SARAH WThe location was not the original location I signed up for. Also I ordered moving blankets and they were not available. I had to go pick them up at a different store. It was unorganized. The sales people at this particular location were friendly. It was not the store that I fault but Uhaul itself for not being prepared.
Laron SThe whole experience was great. Your counter service rep was amazing. He's a great guy!!
DANIEL RAll way very easy on the check in and on the mobile app.
Timothy SI had several issues using the uhual app and even the uhaul website going through the process of picking up and dropping off the truck. Would look into updating the 24/7 service.
Hector CLimited inventory but great experience. In and out quickly and very friendly staff. I will definitely try this location again
Anna Dquick and easy
Kyle EWas almost charged for returning the truck rental late although it was turned in a day early. I understood that the business was having technical issues, but he could have contacted another location or his regional office to send them the information and have them close out my account. I finally received a call from what I assume was the local/regional office, asking me when I'd be returning the truck, and they were able to contact the drop-off location, verify that it had been returned, and close out the account.
JACQUELINE HJust returned it .
Angel VSeguir así sin muy amables excelent
Laura CExcelente me encanta
Laura CMe cobraron más de lo que tenía que pagar, mal servicio y mala atención!
Miguel MEverything was good.
Jorge CThe vehicle could use a wash. The windows and back up camera were hard to see through in the evening sun which is slightly dangerous. Overall excellent experience. It’s a nice vehicle and was perfect for what I needed. Thanks!
Tim LI showed up to pick up my truck. I asked for a dolly and a truck that had the part that pulled out to pull things on with the dolly that was missing so I had to literally carry my washing machine and dryer up the U-Haul myself now my back hurts then I bought a sprite and it was expired dated August 22 of 2022
DANIELLE PStaff very good
Joel MNot putting attention in my needs. Then over charge my account and not sending any type of recite of charge. I'll call and won't pick up the phone.
SAMUEL POutside of vehicle was generally dirty
Timothy BVery good customer service in this location
ANTONIO GIt was difficult finding the key drop box.
Corey DYou all were great thank you
Karina M