Customer Reviews for Postal Hut
(U-Haul Neighborhood Dealer)

46 reviews

11300 W Rd Ste J   Houston, TX 77065

(713) 535-9236

Office Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(713) 535-9236

11300 W Rd Ste J
Houston, TX 77065

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Gufran at U-Haul Postal Hut has the upmost and excellent customer service. I had to rent a U-Haul and had plenty of opportunities to rent one right down the street from me. But I chose to go to him because of his excellent customer service. Very friendly always greets you with a smile as soon as you enter the building. Doesn't mind having a friendly conversation at all. Trust me if you need a U-Haul or anything I recommend this business. From faxing, scanning, dropping off mail and even does Notary Public. I give his business 5 stars

KENNETH W 
Rating:
5.0

Customer did not leave a comment.

CHRIS H 
Rating:
5.0

The helpfulness of the staff was excellent.

AMALIA L 
Rating:
5.0

Customer did not leave a comment.

Isis S 
Rating:
5.0

That was excellent awesome awesome great experience

RANDALL R 
Rating:
5.0

Customer did not leave a comment.

NICOLE M 
Rating:
1.0

The guy asked me to park the trailer between two others without a guide, I'm not good at that. Then he lied about the gas meter choosing me $74 and eating my time to correct that. He just wasnt very helpful.

Heidi W 
Rating:
5.0

Customer did not leave a comment.

DONTANYELL P 
Rating:
5.0

Easy pick up and drop off, convenient location, friendly staff

WILLIAM M 
Rating:
5.0

Customer did not leave a comment.

Dwayne B 
Rating:
5.0

Good costumer sevice

NORA R 
Rating:
5.0

Awesome place

Leona B 
Rating:
5.0

Keep up the good work!

Mercedes W 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L 
Rating:
3.0

Didnt receive my reservation which added in extra costs in areas where I didn’t seem were necessary. Never went over the contract and a full inspection wasn’t complete. I also only received 11 blankets instead of the full dozen.

MICHAEL M 
Rating:
5.0

AC was not working

ALI S 
Rating:
3.0

Customer did not leave a comment.

GARY L 
Rating:
5.0

The staff at Postal Hut were wonderful. Very polite and patient. If we need another U-Haul in the future, we would love to visit them again.

WESLEY Y 
Rating:
5.0

Customer did not leave a comment.

KENNETH G 
Rating:
5.0

Excellent customer service.

ELISEO D 
Rating:
5.0

Customer did not leave a comment.

Renita B 
Rating:
5.0

Customer did not leave a comment.

Graciela C 
Rating:
5.0

Very fast and quick process. Mr.G was nice and friendly. He has great patience and knowledge of the services he offers. The store is located in a nice welcoming area that also made the process go smoothly. Very clean store. Will definitely be doing business here again at the Postal Hut.

TINA A 
Rating:
5.0

Customer did not leave a comment.

amalia L 
Rating:
3.0

Adjuste gas meter reading to correct level. Gas tank cover was open before rental.

ALANE m 
Rating:
5.0

Customer did not leave a comment.

JEFFREY G 
Rating:
4.0

The gentleman assisting at this location was very quick and helpful. Everything was clean, but the truck leaked. We rented the truck because we knew it would be raining. Our belongings were soaked anyway. So, the service was great, the truck was terrible.

Christopher G 
Rating:
5.0

Customer did not leave a comment.

Arianna G 
Rating:
3.0

Customer did not leave a comment.

Nardine F 
Rating:
5.0

Great guy who works there

Schaine G 
Rating:
5.0

I want to Thank UHaul and their service personnel. I have had two recent needs to rent trailers and both locations were very well organized. The technical people were polite and professional. There was a small issue getting a car hauler. And I was contacted quickly, issue resolved and I had what I needed. A pleasure doing business with a company that is so easy to work with. Thank you.

Dale B 
Rating:
5.0

Customer did not leave a comment.

Brittany M 
Rating:
5.0

Customer did not leave a comment.

Jason R 
Rating:
5.0

Customer did not leave a comment.

ROXANNE R 
Rating:
5.0

Customer did not leave a comment.

Manual L 
Rating:
5.0

Customer did not leave a comment.

Phee B 
Rating:
5.0

No improvement needed. The customer service that I received was awesome! Is Martin

Marla M 
Rating:
5.0

Customer did not leave a comment.

Lefty G 
Rating:
5.0

Customer did not leave a comment.

Alexander E 
Rating:
4.0

Customer did not leave a comment.

Earlene B 
Rating:
4.0

None at this time.

joycelyn m 
Rating:
5.0

Honestly, everything was perfect! Very helpful team! Wonderful location. Very clean store with friendly faces!

PARIS T 
Rating:
5.0

Customer did not leave a comment.

Tracy U 
Rating:
5.0

Customer did not leave a comment.

delavin s 
Rating:
3.0

The fastener is really rusty so it was hard to dislodge. The owner added insurance to my account even though I declined it online. I feel like he was teying to make extra money

Sophia A 
Rating:
5.0

The car was dirty

javier m 
No reviews have been submitted for this location.
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