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TODD D
Customer Reviews for Premier Buildings Of Navarre
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was no one here to help me disconnect the trailer. I had to call two people I know in the area to come help me. I spoke with Andrew and he was nice, but offered no solution for help with unhooking as the location closes at noon on Saturdays. The place had a dirty old truck outside and looked shady (and not in a good way). You have to blindly back in the trailer because there are two roads right off the highway that you have to navigate (and dodge traffic) to back in the trailer. I’m sure a pro could do it from one, but I’m not a pro. I would NEVER choose this location for dropping off a trailer again!
SHANNON PN/A
James DVery engaging and professionally managed
Brian HNo one was there. I returned the trailer at 11:14 am. Took my return pictures and left. It wasn't a problem.
Gerald EEasy pickup and drop off.
ROBERT JNate was excellent. He was pleasant, helpful, and timely. I strongly recommend him for your moving needs.
CHARLES MNate was a pleasure to talk with and I will definitely rent a UhAul from this location again. Thanks Nate!
Kai BNate went above and beyond to accommodate me. Great ability to connect and was available for all questions in person and on phone.
howard sVery fast and clean.
CHUCK KVery personable
TERRY KVery quick and friendly staff
ROGER AThe lights didn’t work on the trailer
Timothy WNot much
WAYNE SNate was exceptional and so helpful!
Kelley PVery helpful and understanding. Very convenient location. Williams use this location again.
PAUL Wa bit sparse, but adequate for the purpose
John NGreat experience!!! The best!!
Michael AThe problem is that UHaul no longer gives you the pickup location you request. I had to once again travel in the opposite direction for 25 miles to pick up my truck, and then travel 25 miles back - just to start my trip.
Thomas SHad a very smooth move and service was friendly and attentive.
Mercedes LN/A
GLEN PAnnoyed that text sent for confirmation was wrong location. including not reserved location leading me to believe reservation was moved for inventory reasons. Only to find out they had no trucks and I needed to go to original reservation location. A lot of wasted time
Eric MVery friendly. Parked trailer for me. Great customer service. Top notch service. Will definitely use again and recommend.
ANGELIQUE CECELLENT customer service, goes above and beyond to help, great over all experience
Jessica QThe gentle man that helpful in hooking the trailer up and answering questions.
Allen BNate was FANTASTIC!! Eager to help and a pleasure to work with!
Ralph KThe U-Haul Area Manager Roger saved our move, which for various reasons could have been a disaster. His dedication to us as customers went on and above the typical level of customer service, we have experienced in the past. Many thanks to him for going the extra mile to ensure we could obtain a rental truck in a timely manner.
Jeffrey NNo one was even there!
BRENDA WCustomer service was great.
RAJKO I