WILLIAM C.
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Customer Reviews for Premium Truck and Trailer Repair Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Premium Truck and Trailer Repair Inc
VICTOR B.
Customer service was simple and to the point.
HERNAN L.
I was charged extra for things I did not select, when I placed my reservation I am 100% sure I just selected rental + milage, to my surprise when the truck was returned I was charged CDW for $25 which i never selected. this must have been added when the pick up location was updated. Also I returned the truck 20 MINUTES later, and for 20 mins I got charged CDW for 2 days and another full day rental, just for 20 minutes !! I called and was promised a call from a "regional manager" since the lady on the phone didnt have the option to credit anything. that manager called never happened. Disgusting service
Jerry R.
Horribly rude called multiple times in a very short time to ask what time we would be back. I explained that my husband was on his was with the truck and would be there as soon as he could. But they continued to call and call every few minutes.
valwinder K.
Service very good. Truck so clean and brand new . I realy recommended call uhaul. Thinks very much to help me.
HARKAMAL S.
Truck was nasty from the inside and the outside. Looks like it hasn't been washed in months. Dead bugs all over, dirt over the dashboard, the Air Conditioning wasn't working. I have the pictures to show what I'm talking about. Highly disappointed with this experience. On top of it all the lady at the uhaul dealership didn't even apologize for the poor condition of the equipment.
HELANA V.
Only problem I had was they quoted one price but charged my credit card a bigger amount
regina B.
Ofc a little bit nicer
Anterpreet D.
Overcharged me $40 for an extra day when the contract said 2 day rental included.
Ana T.
Even though I wanted a traitor in Manteca. I had a good experience in Stockton when I picked up my trailer in Stockton. The people there were very helpful and very friendly and I was in and out of there to start my trip that day. Thank you for the smooth transition I would recommend anyone to rent there. 5 stars ***** ;)
Justin H.
Fantastic vehicle and truck was clean. The best part about it were the friendly people who rented us the truck.
George B.
Friendly and Great service! Highly Recommend!
Jeffery M.
All went well TU
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