Customer Reviews for Pridgen Motor Company Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pridgen Motor Company Inc

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Tanesia G. on

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Mr. Pridgen was very polite, professional and helpful. Will certainly recommend this rental location to my family and friends!!!!

Stanley W. on

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kathy S. on

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stephen H. on

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ezra H. on

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vivian C. on

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Stephen W. on

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Terrie P. on

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KEVIN L. on

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Excellent location! Will absolutely rent there again!

Milton R. on

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linda J. on

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Excellent customer service! Friendly and helpful.

Gregorio S. on

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No complaints. Very friendly staff.

maurice W. on

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Excellent customer service.

CINDY S. on

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No problem at this location, but then again I don't live here and I didnt reserve with this location, just dropped off

Patrick J. on

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Stephen W. on

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joel B. on

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Extremely friendly staff. Made excellent suggestions on use of equipment. I would rent from them again.

Nanette H. on

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Continue to seve with excellence

RICH C. on

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Tashia W. on

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Everything was perfect

Rickey K. on

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Tashia W. on

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Great customer service. Quick and friendly!

marty M. on

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This comment has nothing to do with the Pridgen Motor location. I originally went to the Golden East Storage location in Rocky Mount, NC and have never been treated more rudely or disrespectful as I was at that location. I have rented there several times, but have always dealt with an older gentleman. However, this time the person I had to deal with was Billy Lewis. He has no business dealing with customers. Please read their reviews and you will see that this was not a one time situation. I will NEVER visit that location again. I suggest you read the comments at https://www.uhaul.com/Locations/Customer-reviews-for-Golden-East-Storage/022020/

Deborah P. on

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billy B. on

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Dan B. on

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Easy to work with, very helpful, easy pick up and drop off. Good guys

steve P. on

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Michael S. on

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They were prepared and prompt very nice and accommodating.

Bobby M. on

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julie J. on

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asya E. on

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thomas S. on

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nebraska T. on

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Anita R. on

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Lee W. on

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Charles H. on

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ricky B. on

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Brad H. on

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Sonya S. on

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Very satisfied. Staff at location was honest and friendly.

laquinta J. on

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Beverly R. on

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PAMELA S. on

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Andrew was very professional and friendly.

Teresa B. on

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Kathryn K. on

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LENORIS D. on

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cassandra E. on

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Austin W. on

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Jeanne S. on

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Joy E. on

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Eric was very accommodating and helpful!! Great to deal with!!

Paul W. on

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Not open on the day of dropoff but the manager was quite good about making arrangements.

Ernest P. on

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RICKY B. on

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Always excellent service. ....and very helpful. ...Mr Pridgen can get along with anybody. ..

david D. on

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Walter M. on

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The owner gave us the wrong truck, checked out our reserved to another person and gave us the truck that was going to the other person. When we turned in the truck in Hickory, NC, we had to wait until someone could figure it out. The lady at Hickory, NC, tried to correct but after awhile she told us to go and they would send us an e-mail when results are done. Honestly the guy at Pridgen Motors should not be allowed to rent trucks ever. He really gave us a bad feeling about U-Haul. I will think twice next time I need a rental truck, which I will need one soon because we are moving to Hickory, NC, middle of the month. Maybe some other company can get it correct.

CAROL C. on

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BILL C. on

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I would've missed this location had it not been for a lone U-Haul trailer our front. Needs better visibility from road. Staff was very helpful

shaunice G. on

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Wouldn't want to improve anything ! Eric is always the first choice !

Kathy S. on

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HEATHER G. on

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The trailer was rusted and leaked water all over my furniture. All of my boxes broke, a lot of my furniture was ruined, and everything had a black sticky film on it. An enclosed trailer shouldn't ruin my belongings. The pick up location was not easy to find but the gentleman was kind and helpful.

Facundo P. on

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GERALD B. on

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Kayla B. on

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Overall great. We originally picked a scheduled location and time. However, we received a call to tell us the size trucked we picked wasn't available at the location we picked. Then after scheduling another location and time we arrive at the pickup location at the agreed upon time and it was closed. This all was a inconvenience, but U-Haul did a great job at accommodating us and we ended up with extra miles and a bigger truck.

jessie W. on

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Nothing you always do a great job

JOCK L. on

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Everything was fine.

robert S. on

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Very positive rental experience.

WAYNE P. on

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Nothing here. Pridgen Motor Co gave outstanding service!!!

Robert R. on

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jeremy C. on

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ricky B. on

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Ellen M. on

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SANDRA D. on

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Wilma S. on

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Steve R. on

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gene L. on

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Joseph B. on

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Eric did a great job!!!!

SHELBY W. on

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Communication unreliable, given too many instructions regarding location of pick up.

John S. on

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The AC did not work in the truck Had pet hair all in the seats

KENNETH W. on

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Awesome customer service

Martin K. on

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Great experience!

TERESA B. on

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James V. on

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Janice P. on

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Very nice person handling the transaction for my Uhaul. Vehicle was clean and waiting for me to pick it up upon my arrival. Would use this location again.

ursula J. on

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steaven P. on

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TYLER C. on

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Mr Pridgen is exceptional at customer service. He is a really cool guy. Only good things to say about this location and Mr Pridgen.

patricia H. on

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Expand the time. I picked the U-Haul up at 5:00pm and was told I should have it back by 9:00 am.

APRIL J. on

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ERIC IS THE BEST! COURTEOUS AND PROFESSIONAL. THERE WAS A DISCREPENCY WAS TRUCK WAS RETURNED, BUT HE SAW ERROR AND CORRECTED. THANKS FOR EVERYTHING ERIC!!

LIZZIE H. on

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JUST KEEP WORKING ON RATES

STEPHEN R. on

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Very helpful over the phone.

DONALD P. on

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LAURA M. on

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Vincent S. on

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kevin M. on

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Everything went very smooth. No complaints.

robert J. on

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Lisa R. on

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Willy A. on

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DAVE S. on

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Very nice young man, he has helped us in the past. He is always very friendly and helpful.

RODNEY C. on

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Derek W. on

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Continue to use mobile device for quick checkout.

WANDA P. on

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Manager was awesome.