Very courteous and helpful
Roberto L.
Customer Reviews for Prime Cargo
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Amazing service, guy at DHL was friendly. great experience!
Jorge B.Awful service. Cancelled on me for no reason. Over charged me and the guy working wouldn't come out to show me how to get the emergency break off.
Sabrina M.so great expiring and great quality for cleaner truck
RAUL JOSE G.Very nice and professional front desk young lady and a young man who helped me with the reservation. The truck was cleaned, and equipped, and had no trouble at the time of returning it.
Dania F.I checked in online the night before and next day they started making new verifications when I went to pick up the truck. This was inconvenient due to the fact that I had limited time with the truck. Also had a hard time trying to open de lock box. I lost almost 1 hour with the whole process.
Alejandro V.Location perfect nice and clean service was good but the office is short in staff only one employee\ cannot take all byhimself. Need urgent another assistant, cause is a busy traffic and great location
Oscar M.The kid was was 15 minutes late to open the location. Whem I called him and asked him if the location was going to be open that day, he said " the deal is, I am running late" then he hung up the phone. On top of that, I had to wait another 30 minutes because he was having computer problem and phone problems, to the point I didn't want to wait any more and had to do everything through my cellphone. So, to be honest, no. I wouldn't recommend at all.
Yoelvis P.I scheduled to pick up the truck at 9 AM on 6/26 in a different location, but then I was rebooked by UHAUL at Prime Cargo at 10 AM. When I was at 10 AM the office was closed (they opened at 11 AM on Sat), and this pissed me off since I needed to move out immediately. Also, the truck was not clean enough inside the cabin (too much dust). This is very disgusting.
German R.Excellent experience
jesus R.